I went to Pizza Express with my 2 teens at 4 pm, the place was almost empty but the service was appalling. We were seated quickly and were asked about our drinks, and I ordered a bottle of water to start and said that we would choose our drinks in a minute. A waitress came over to take our order, she barely made eye contact and was busy checking her phone messages. Then she came back with our pizzas, dumped them down with a pizza cutter and that was it. I struggled to slice the pizza as I have arthritis, but I could not see a waitress to get their attention. Nobody came back to our table to get our drink order. Then all of a sudden she appeared and whisked our plates away without asking if we were done, and gave us a dessert menu, which I declined. I waited and waited, but nobody came, so I got up and walked across the restaurant and asked her for my bill……..SUCH POOR SERVICE…..and expensive food too, this place need to vet their staff more thoroughly, I guess they don't care, but I won't go there again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.