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Hotel Berkut
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Reviews (14)
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6 - 11 of 14 reviews
Reviewed February 15, 2010

The worst experience! To start with we were not welcomed properly - the staff was rude. We've been asked 3 times if we'll have dinner! The room was not clean enough, the AC was very loud and the pool was cold and dirty. The sauna and steam bath were fine.
The best thing was the dinner - compliments to the chef.

The next morning we called front desk to ask till what time is breakfast and the answer was 10.00 am. At 10.45 when we came down people were still eating and the agent claimed she was not informed about the timing and proposed that we speak to the chef?? We still had to pay for the breakfast we didn't eat!

There was no manager on duty, not even a single person to speak to.

I would not recommend this hotel to anyone, who value his nerves!

  • Stayed: February 2010, traveled as a couple
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2  Thank Petia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2009

We stayed at the Hotel Berkut during our visit to the Bulgarian International Air Festival. The hotel is situated on a mountainside, far from all the noise of Plovdiv. Having a car is a must, but taxis are quite cheap, so they could be an alternative.

Getting there is the difficult part (the village of Brestnik is close to the Municipality of Kuklen, close to the airport, this info could come handy to find your way).

The staff is great, they go to great efforts to ensure that every guest is satisfied.

The rooms are great. All enjoy great views. They are spacious, air conditioned and the minibar is very affordable. The shower is good, and everything in the room is very clean.

The restaurant offers amazing food at very good value, and the wine selection is excellent. You can eat inside or al fresco, which is highly recommended in the summer evenings.

Families with children can enjoy a meal al fresco, whilst the kids are enjoying themselves in a play area just beside them.

Breakfast is an acquired taste really. Expect a plate of assorted pastries, cottage cheese, a hard-boiled or a fried egg, and some fruit, together with coffee and fruit juice. The coffee is of very good quality, and the breakfast was good enough to see us through most of the day.

But the very best thing about the Berkut is its staff. Never mind the star rating, these people open the door for you, speak very good English and help you in any way they can. The receptionist was even kind enough to program our Satnav for us when we went for a road-trip excursion! (Thanks Cveti!)

I will definitely return, and recommend this place to anyone.

  • Stayed: May 2009, traveled with friends
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1  Thank MalteseGlobeTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2007

Nice village, new hotel, and helpful staff "speaking English" 15 min. from Plovdiv, cost you 6-8 Bul-Luv by taxi or 1.30 Bul-Luv by bus to get to Plovdiv, will add more info latter.

  • Stayed: May 2007, traveled on business
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1  Thank sa111as
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2016
Google Translation

Room Tip: Non alloggiate presso questo Hotel
  • Stayed: April 2016, traveled with friends
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2010
Google Translation

  • Stayed: February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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