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“Good hotel”

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Thermal Hotel Balmaz
Budapest, Hungary
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed November 4, 2012

We stayed for 2 nights at the hotel. Our room (112) was on the first floor and we heard a little bit the bowling alley under us. The food was excellent and tasty. Staff were very helpful and friendly.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kittcsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Traveler rating
    5
    5
    6
    1
    2
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Hungarian first
  • Italian first
  • Japanese first
  • Any
English first
Pembrokeshire Wales
Level Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed July 6, 2012

Stayed for a week at the hotel on a bird photography tour of Hortobagy. Staff very helpful and friendly. Enjoyed the food and the facilities of the thermal pool. Had a double roomt to myself with large walk in shower. Although clean room service was lacking on some days and had to ask for clean towels but this was soon correct. Over all a pleasant stay and would use again for visiting the area.

Room Tip: Rooms at front of house seem to be above the bowling alley and some noise. However bowling stops at...
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  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank capt_moonraker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 20, 2012

I have just returned from a photography holiday, photographing birds in the Hortobagy with Sakertour. After a long day in the field, the Balmaz was a joy to return to. My room was a double (I paid single supplement) and was extremely spacious and comfortable with masses of storage space and a great wet room type shower. The food was excellent and there was plenty of variety. I was on the second floor and heard nothing of the bowling alley under me. The staff are mostly young, extremely pleasant and helpful. The free wi-fi worked brilliantly and mobile phone connection was excellent. The grounds looked great but I never had any time to explore them. I'm going again next year!

Room Tip: Second floor was perfect. No idea about anywhere else.
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  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rosemary g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
Level Contributor
395 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 bubbles Reviewed May 18, 2012

A large hotel with thermal spa and bowling alley! Clean rooms with good size bathroom. Restaurant food plentiful but spoilt by poor service from some of the staff

Room Tip: Rooms at the back of hotel are away from railway line, higher floors are away from noise of bowling...
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  • Stayed May 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saabaero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed April 24, 2012

According to the locals, the hotel was built by a way of money laundering. This is bad because only low quality materials were used during the construction. The walls are cracking, the rooms are musty (we`ve checked more rooms).

The walls are paper thin, you can hear everything what`s going on the floor or in the other rooms. There are big gaps between the door and the jamb.

For the last night we paid for the "suite". The room was moldy, musty, smelly and the most embarrassing: the chimney os going through the middle of the room making such a noise that it is impossible to sleep...

The staff was totally unfit. They were unfriendly, unprofessional and stressed. A shame for a 4 star hotel...

One positive aspect was the warm water pool in the garden which you can use during day and night.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mcjavar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelbalmaz, General Manager at Thermal Hotel Balmaz, responded to this review, September 4, 2012
Dear Guest,

Thank you for taking the time to write such a detailed review on TripAdvisor. Your comments are valuable to us as they help us improve our services further. I am sorry to learn that we did not meet your expectations on this occassion.

Rest assured I have discussed your feedback in detail with the relevant Managers to further improve the service standards and re train the team to avoid such a situation to re occur. I thank you again for your feedback and assure you definite improvemnts shall be made in the light of your comments.

I trust you will consider this experience as one off and give us another chance to welcome you back when you can experience the improvements made.

Kind regards,

Annamária Király, General Manager of Thermal Hotel Balmaz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Thermal Hotel Balmaz

Property: Thermal Hotel Balmaz
Address: Kastelykert utca 1-2., Balmazujvaros 4060, Hungary
Location: Hungary > Northern Great Plain > Hajdu-Bihar County > Balmazujvaros
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Balmazujvaros
Hotel Class:4 star — Thermal Hotel Balmaz 4*
Number of rooms: 37

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