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“Almost Paradise”
Review of Turi Beach Resort

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Turi Beach Resort
Ranked #2 of 5 Hotels in Nongsa
singapore
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Almost Paradise”
Reviewed May 26, 2009

Went for a 4D3N on 14-17 May 09. As soon as we reached the lobby which was perched on a hill, we were amazed with the breathtaking view. Facing the sea, the resort is very vast with Riani Wing (old wing) on the right, Tirta Wing (new wing) on the left and the lobby and restaurants in the center. We booked the Tirta Wing upon learning that its new and all rooms are sea facing. When presented with the room key, we were pleasantly surprised that we got room #405 which we learned from a reviewer here, that it has one of the best view!
Our room was on the 4th floor which is also the same level as the lobby. It has a nice corridor which has a mini pebbled foot reflexology kinda at one corner and direct access to balcony and the private rooftop viewing area (great for romantic starry nights out). One side of the wall was all mirrored along with the wardrobe to reflect spaciousness. Bathroom is large too with separate toilet/vanity area and shower (you can enjoy normal or rain shower!). Only thing to note is that the drainage system was lousy as after one person bathed, the water will pooled and spilled to the toilet/vanity area and it took a very long time to settled. Mossies were minimal as you could expect some visit since the resort is perched on a hill and surround with lush greenery, but it was no bother.
Went to town on the 2nd day which we booked a cab with the hotel. Cost SGD$35 per cab for 3hrs of shopping ( 45mins to town). You could shop at Batam Megamall or Nagoya Hill Shopping Centre for a good lunch and dinner and basic supplies.
The rest of our time there were just spent lazing around at the beach and pool. They have this lovely beach huts with mattress for you to laze all day long. Water is clean and clear with beautiful hues of green and blue. At night you could walk up to the island bar which is connected via a nice wooden bridge though the Island Bar seems deserted but its a nice place to star gaze and look back at the resort in night view. We also went to the pub/karaoke lounge but the systems is horrible (not surprised as maybe its not a popular option with tourist who prefer to spend the night in their cool rooms).
Breakfast was nice with a mix of Asian and American (mostly American). Staff are generally warm and friendly, I dun't understand those who had problem with them. Probably the problems are with themselves and just being difficult. All in all, we were glad we found this little almost paradise.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank norisasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, August 2, 2016
Dear norisasha
Thank you very much for taking the time to share with us your stay
experience.

On behalf of the resort team, please accept my sincere apologies any inconvenience caused

I am glad to share that resort is continuously improving in terms of service
as well as introducing new products and facilities.

We strive to provide all our guests with a charming and delightful
experience and wish you have the opportunity to enjoy it also during your
next lifestyle stay at the resort..

As todays' General Manager of the resort, I personally invite you to learn more about the new
chic and charm of Turi Beach Resort.


Please email me directly next time you visit our resort, it would be a privilege to welcome you back or to assist any of your friends or colleagues who plan to visit Turi Beach Resort in the future

With best regards

Sumantri Endang
General Manager



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Value
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Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2009

We booked the new rooms. We had a confirmed connecting room but was given 1 that is without. We went back to the front office & was told that all rooms were fully booked, I insisted to have 1 because I was travelling with my 7 yrs old twin gals & 12 yrs old son & the confirmation I had was with a seaview & connecting room. After waiting for half an hour they reluctantly gave us the room. Food was horrible. We wanted to have tepanyaki but was told it was sold out for that night, which is Saturday night, were left with not much choice we had western food which wasnt so bad. We got turn off by the discrimination at that restaurant because they seems to serve bread & butter for the Ang Mohs but not asians. The new pool was dirty, all the 3 days we were there i dont see anyone cleaning the pool at all. The resort seems to be short handed, they take hours to serve our food. there's nothing special to talk about this resort even the Tspa was rubbish, the ladies who massage us doesnt seems tarined at all, they seems to simply rub all over you with oil thats all! Rooms were filled with flies on our second night.We had asked for a late check out as our pick up was at 3.45pm, they told us no because there was a group checking in at 1pm, my son when to checked the rooms before we left the resort for good, which was abt 3.30pm. the room was cleaned & vacant. We will not go back there, its utterly dissappointed!!

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RenRac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, June 17, 2016
Dear RenRac
Thank you very much for your support and review about your experience at Turi Beach Resort, your feedback is very much appreciated.

On behalf of Turi Beach Resort, please accept our apology for not live up to your expectations of your stay experience.

I am delighted to share that resort has improved in many aspect of product and we will continue to improve it especially in guest’s experience. We strive to ensure our patrons experience the best visits possible during their travels and we hope you will see the improvement and enjoy your time with us in your next visit.


As today the General Manager we invite you to visit our website, if you wish to learn more about our update and improved resort , please kindly contact me direct for your next visit

On behalf of Turi Beach Resort team, we all look forward to having you and your family or friends back with us soon.

Best regards,

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pioneer Rd North
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 2, 2009

The resort has been renovated and the new wing is called Tirta Wing which i would highly recommend. It is more contemporary and has a better view of the sea.
We stayed at the old wing which is called Riani Wing. Our deluxe chalets face the sea but when its very rocky when its low tide. The rooms looked old with worn out furniture but rooms are surprisingly clean. The postal beds come with mosquito netting which we at first thought is suppose to add to the romantic atmosphere. Never did we expect that it would be absolutely necessary at night. I was kept awake all night by the commando mosquitos. They were absolutely huge. My toddler woke up the next morning with 8 stings on his forehead which he carries for the next 3 days. The breakfast selection was very limited. The good things we found abt the resort are the new swimming pool and the sea.

Stayed April 2009, traveled with family
Helpful?
Thank Chitchomeyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, June 17, 2016
Dear chitchomeyle
Thank you very much for your support and review about your experience at Turi Beach Resort, your feedback is very much appreciated.

On behalf of Turi Beach Resort, please accept our apology for not live up to your expectations of your stay experience.

I am delighted to share that resort has improved in many aspect of product and we will continue to improve it especially in guest’s experience. We strive to ensure our patrons experience the best visits possible during their travels and we hope you will see the improvement and enjoy your time with us in your next visit.


As today the General Manager we invite you to visit our website, if you wish to learn more about our update and improved resort , please kindly contact me direct for your next visit

On behalf of Turi Beach Resort team, we all look forward to having you and your family or friends back with us soon.

Best regards,

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
Reviewed April 1, 2009

We were blow away by the fantastic sea view and the vastness of the resort when we first arrived. We requested to view the Riani wing room before we decided to upgrade to the Tirta wing which is more expensive but newer. The staff was very friendly and allow us to check in early at 9am and view the rooms before we check in.

Riani wing was older hut type which is not to our liking so we choose the more contemporary Tirta wing. The room there was fabulous with a big balcony and private rooftop! We took room 405 which is at the highest level therefore the greatest view of the sea. I also love the wall-length mirror, rain shower toilet and rattan daybed.

The resort has two very different swimming pools, one more rounded and has a 2.4m pool but older. The newer one is 3-tier pool with a waterfall and infinity design pool. They even played Lush 99.5FM at the poolside! Simply relaxing for me! But its a wee bit dangerous for kids as the pool has many sharp corners and sudden drop in depth.

The jetty has a island bar which u have to walk thru a jungle-like path and is wonderful for watching stars and chilling out at night.

The T-spa is beautiful but the masseur was lousy. They did traditional indonesian urut massage and Swedish massage almost the same way!! It was like simply applying oil on us and light rub here and there which I can do better myself. For massages, you can take a taxi out to town for S$7 per hour and the driver would recommend a cheap and good spa which can do thai like massages!

Overall, it was a great resort and will be great for lovers and friends to chill out and have a romantic getaway.

  • Stayed March 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skyzblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, August 2, 2016
Dear skyzblue
Thank you very much for taking the time to share with us your stay
experience.

I am glad to share that resort is continuously improving in terms of service
as well as introducing new products and facilities.

We strive to provide all our guests with a charming and delightful
experience and wish you have the opportunity to enjoy it also during your
next lifestyle stay at the resort..

As todays' General Manager of the resort, I personally invite you to learn more about the new
chic and charm of Turi Beach Resort.


Please email me directly next time you visit our resort, it would be a privilege to welcome you back or to assist any of your friends or colleagues who plan to visit Turi Beach Resort in the future

With best regards

Sumantri Endang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 8, 2009

Balinese bungalows are conveniently situated and surrounded by natural jungle greenery with a striking view of the ocean.

Turi Beach Resort is a 35-minute ferry ride from Tanah Merah Ferry Terminal - Singapore and 5-minute drive from Nongsapura Ferry Terminal.

Room - Stayed in a chalet facing the sea. Comfortable 4-poles bed. But the sofa looked old with some stains. Didnt encounter any mossy attack.

Food - Not bad based on Asian standard. Wide spread at the bfast buffet served mainly Indo food. Service is excellent, the staff very polite.

Would rec the candlelight dinner in one of the huts by the pool. Need to book in advance. And there are only ard 5 huts available.. And only 1 couple / hut / night... So you can stay as long as you want..

There is nothing to do except for a swim in the pool, catch some sun, read a book and go for quiet walks to the next door sister resorts or jetty.

It would be a great place to relax and simply just chill out..

[-]

  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweetie_inc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, July 18, 2016
Dear sweetie_inc
Thank you very much for taking the time to share with us your stay
experience.

On behalf of the resort team, please accept my sincere apologies for the inconvenience caused

I am glad to share that resort is continuously improving in terms of service
as well as introducing new products and facilities.


As todays' General Manager of the resort, I personally invite you to learn more about the new chic and charm of Turi Beach Resort.


Please email me directly next time you visit our resort, it would be a privilege to welcome you back or to assist any of your friends or colleagues who plan to visit Turi Beach Resort in the future

With best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 28, 2008

We stayed in Nongsa Village for 3 days and used the facilities in Turi Beach as there were no restaurants in NV.
Unfortunately both the quality of food and service needs lots of attention from the managment.
B/fast for S$12 was reasonable if the variety and quality was acceptable unfortunately it was not the case.
The staff were polite but poorly trainned and were not able to anticipate guest needs.
However Nongsa Point Marina had a small restaurant with the same pricing but both the quality and service was good.

  • Stayed December 2008
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rajagopla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, June 17, 2016
Dear Rajagopla
Thank you very much for your support and review about your experience at Turi Beach Resort, your feedback is very much appreciated.

On behalf of Turi Beach Resort, please accept our apology for not live up to your expectations of your stay experience.

I am delighted to share that resort has improved in many aspect of product and we will continue to improve it especially in guest’s experience. We strive to ensure our patrons experience the best visits possible during their travels and we hope you will see the improvement and enjoy your time with us in your next visit.


As today the General Manager we invite you to visit our website, if you wish to learn more about our update and improved resort , please kindly contact me direct for your next visit

On behalf of Turi Beach Resort team, we all look forward to having you and your family or friends back with us soon.

Best regards,

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
Reviewed December 21, 2008

We have just returned from a weekend at Turi Beach. The hotel had gone through renovations and it seems to have settled. The timing of us being there was just right as the place was almost empty when we got there, just before the weekend crowd.
It being the monsoon season, the ferry ride there was chopppy coming in.
We had near perfect weather with strong winds, clear skies and the warm sun. You could pay for everything in Singapore dollars. But do check the bill as its first tabulated in indonesian currency before converted in Singapore dollars.
We stayed on group floor facing the new emerald pool at the tirta wing and with an excellent view of the sea too. The king sized bed with in the zen inspired room was just what we needed for a non complicated holiday getaway.

The breakfast buffet inclusive was ok with clean and attentive staff. The standards of the other restaurants was relaxed and ok.
The Spa is worth a look as they did have Staff who knew what they were doing and reasonable prices. The gift shop did not have much. What I would improve? maybe the dining options.

There is nothing much else to do, soak in the pool, catch some sun, read a book and go for quiet walks to the next door sister resorts

Overall I would recommend this place to any one that needs to get out of the city and have a few days to yourself or with the partner. It is family and kids friendly. We didnt try the sea sports offered but options were there to try them.

What i enjoyed were the little huts that were dotted around the place that allowed you to chill out in them with triangle cushions provided and the walk to the island bar out in the sea.

  • Liked — Zen inspired themed room
  • Disliked — Floor tiles looked aged even though it was a new wing.
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank de5mond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, July 18, 2016
Dear de5mond
Thank you very much for taking the time to share with us your stay
experience.

On behalf of the resort team, please accept my sincere apologies for the inconvenience caused


I am glad to share that resort is continuously improving in terms of service
as well as introducing new products and facilities.


As todays' General Manager of the resort, I personally invite you to learn more about the new chic and charm of Turi Beach Resort.


Please email me directly next time you visit our resort, it would be a privilege to welcome you back or to assist any of your friends or colleagues who plan to visit Turi Beach Resort in the future

With best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Turi Beach Resort

Property: Turi Beach Resort
Address: Jl. Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Turi Beach Resort 4*
Number of rooms: 140
Official Description (provided by the hotel):
Turi Beach Resort, Where Chic Meets Charm. Immerse yourself in this Indonesian boutique paradise and explore the beauty of nature. Nestled in Nongsa Resorts, at the northeast part of Batam Island, and 35 minutes away from Singapore by ferry and 15 minutes from Hang Nadim Airport. Set amid 7.7 Hectares of beautiful green landscaping in a tranquil tropical village, Turi Beach Resort features Modern - Minimalist accommodation in Tirta and Riani wing. All 140 rooms and suites are facing the sea being well spread over the beach front and the hillside.Turi Beach Resort is your idyllic retreat in the tropical Riau Islands amidst unspoilt beauty and fine beaches where tranquility and impeccable service are rightly yours to savour. ... more   less 
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Also Known As:
Turi Beach Resort Batam/Nongsa
Turi Beach Batam
Turi Beach Hotel Batam

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