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“Nope Nope Nope”
Review of Turi Beach Resort

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Turi Beach Resort
Ranked #2 of 5 Hotels in Nongsa
Reviewed July 15, 2014

Everything here is 'Singapore' Price.

The only consolation is that I was with my best friends. If not, this really felt like a chalet rather than a beach resort... not happy that I had to pay 'extra' for a King size bed room.

Power tripped on my second night several times and it was about 10pm... took about 30 min for them to get it on. I was in the middle of the way back to my room. The place was pitch black with no emergency lighting. Had to use my phone to illuminate the way. Luckily I wasn't stuck in a lift.

Room is full of mosquitoes and ants... didn't sleep well. I had to use up all my mosquito patches. Luckily only stayed for 2 nights. There was a giant gecko in my room. No safe place for my food.

Room Tip: Just choose somewhere else... a newer hotel.
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  • Stayed: May 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank SkaiCaelestis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded September 7, 2014

This is to show my gratitude for taking the time to provide us with your very valuable feedback and detailed experience stay.

Please accept my sincere apologies for all the inconvenience caused during your stay.

I would appreciate if you could email me directly via antonio@nongsaresorts.com with your stay details to provide you with a more personalized reply and favourable outcome while I have the opportunity to share with the resort team your valuable insights.

Thank you very much for your valuable time and kind understanding.

With best regards,

Antonio Hernandez Canovas
Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed July 15, 2014

We stayed in the newer wing which was 6 or 7 years old but the room was not too well maintained. The bathroom tiles were stained and grubby and the room was starting to show its age. There are mosquitoes around so you'd need to bring your insect repellent along.

Breakfast was ok with the same type of food each day. I only enjoyed the roti prata which was freshly cooked.

We enjoyed the lovely grounds, where you can walk by the beach all the way to the sister resort, the Nongsa Point Marina. The beach was clean and there are water sports activities. There are lots of steps and slopes to climb at Turi Beach so this was great exercise (but it will not be so good for the elderly). The staff were helpful in general.

  • Stayed: June 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank HappyJourneys12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded September 7, 2014

Receive my gratitude for your valuable time and stay comments… very much appreciated.

Your review has been shared with the resort team for their knowledge and continuous improvement to minimize any shortcomings in the future.

We will continue working on the food and beverage quality and selection to provide you with an improved culinary experience next time you stay in Turi Beach Resort.

You review has been submitted to our pest control supplier to ensure that the needed adjustments in the fogging schedule and frequency are done promptly.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

We enjoyed our stay at Turi Beach Resort. Their hospitality, overall ambience is very nice. Kids loved to play on beach and in the swimming pool everyday. The food at their restaurant was good. It was very relaxing stay for us. ....away from daily hectic routine.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Aparna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded September 7, 2014

Very relaxing and enjoyable stay…

Thank you very much for selecting Turi Beach Resort for your family vacation…

Very glad to read your review and comments… appreciate your valuable time and stay insights.

Very glad to hear from you via Email, Twitter or LinkedIn if we can be of any assistance for you or your network in the future.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014

If anyone wants to try Turi beach, i would recommend preparing some SGD over. Pretty much everything in Turi charge you in SGD and thats not inclusive of their 21% surcharge (fyi).

The front desk of the resort was very comfortable. Open air facing the sea with soothing music. And we were welcome by a nice ginger drink to awaken our senses.
I have a premier tirta room facing the pool so it was quite a good view. The room was very spacious for 2 person and its clean and comfy. Oh i love the bed soo much!!
I highly recommend taking spa in Turi. Yes its abit pricey as everything is in SGD but the masseur was very gentle and good! We totally just knock out on the massage.
Food wise..hmm was kinda pricey i must say. But i recommend everyone to try the food from the japanese restaurant. Its real good! Apart from that, you may take a stroll to Turi's famous jetty where you walk all the way out to the sea & enjoy the breeze. If you're an adventurer, there's jet ski, banana boat, rock climbing etc if swimming & massage aint your type.
Since its our first anniversary, something tad expensive yet relaxing aint such a bad choice :)

Room Tip: - Higher floors has better sea view - Rooms facing the pool are much more nice - Bring more SGD th...
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank OrinjiCrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded September 7, 2014

Thank you very much for selecting Turi Beach Resort for your first anniversary romantic stay…

Very glad to read your review and comments… appreciate your valuable time and highlights.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Look forward to welcome you and your wife back for your next celebration.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

This is my second time to Turi Beach and it's also one of the most unforgettable birthday celebration in my life. My hubby was planning a birthday surprise for me and was checking around all the places in Singapore but there is no hotel/place can accommodate his request in such a short timing. He chanced upon Turi Beach which we stayed during last year December.
Thank you very much to all the staff from different departments (Reservation, F&B, House Keeping, Fireworks etc) who were assisting in the birthday surprise preparation, Meylita, Delly, Atin, Mino, Amir(who liaised with my hubby in the email), and staff who were there to prepare a special candle light dinner with music at the beach side, and arrange the beautiful fireworks after singing the birthday song specially for me! I'm indeed very touched and delighted by their attentive service! Every part of the arrangement were very detail and nicely planned, including the beach table set up, live station cooking, and even went all round to find the mosquito repellent for us.
We certainly look forward to our next vacation at Turi Beach again.

Room Tip: Be prepared for mosquito and insect in room
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  • Stayed: June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Siew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded September 7, 2014

Thank you very much for returning back to Turi Beach Resort for your birthday celebration stay.

We are very glad to read your review and comments… appreciate your valuable time and narrative.

Receive my personal gratitude for the public recognition of Meylita, Delly, Atin, Mino, Amir and the rest of the team for making sure that you had an unforgettable birthday surprise stay celebration.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

Tanah Merah Ferry Terminal is clean and air-conditioned. Took the 12pm ferry and arrived 11.45am (Indonesian time). Journey to our hotel is around 10 minutes from the ferry terminal. Since we were early, managed to check in only after 2.30pm. Our room was nice and clean except for the occasional mosquitoes. Checked out the next day on the 2.45pm ferry to Singapore. It is not easy to get a cab and we were glad that we drove there. Carpark charges came up to less than S$25.

Room Tip: Unless you love the sea and sun, it will be good to choose a hotel near town.
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  • Stayed: June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank fook1379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded September 7, 2014

Receive my gratitude for your valuable time and stay comments… very much appreciated.

Shopping wise, you can find the local village of Batu Besar only 10 minutes from the resort where you can experience the local side street markets; while only 25 minutes from the resort you can find Kepri Mall similar to the ones available in Batam Center and Nagoya.

You review has been submitted to our pest control supplier to ensure that the needed adjustments in the fogging schedule and frequency are done promptly.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

I have been to Turi Beach four times, April 2013, Oct 2013, Dec 2013 and June 2014. I have enjoyed myself tremendously every single time I visited this heavenly getaway.

The view was exquisite from the private balcony or even from the hotel bed should you open the blinds. The room including the toilet was clean and white. It was very comfortable for us during our one night stay here. There's a beautiful Jetty which you can walk out on and take pictures and view the amazing sunset. At the jetty there are many fishes swimming around and enjoying the sea breeze there is just lovely.

On the weekends, there's a bbq on the beach buffet which is a must go. Its right on the grass patch next to the beach and there's a live band that actually sings well (I was very impressed). The buffet is on Sat nights and cost $31.

On the weekdays, we go to seafood restaurants for cheap and succulent seafood!

The service staff at the hotel are very warm and welcoming, they always greet us and are very nice and polite to us. They also reply emails very fast and are very helpful.

Will definitely be coming back again as we always have a good experience here!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded September 7, 2014

Thank you very much for returning to Turi Beach Resort in four occasions…

Very glad to read your review and stay highlights… appreciate your valuable time and feedback.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Look forward to welcome you back on your fifth stay.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Turi Beach Resort

Address: Jl. Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Nongsa
Price Range: $77 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Turi Beach Resort 4*
Number of rooms: 140
Official Description (provided by the hotel):
Turi Beach Resort, Where Chic Meets Charm. Immerse yourself in this Indonesian boutique paradise and explore the beauty of nature. Nestled in Nongsa Resorts, at the northeast part of Batam Island, and 35 minutes away from Singapore by ferry and 15 minutes from Hang Nadim Airport. Set amid 7.7 Hectares of beautiful green landscaping in a tranquil tropical village, Turi Beach Resort features Modern - Minimalist accommodation in Tirta and Riani wing. All 140 rooms and suites are facing the sea being well spread over the beach front and the hillside.Turi Beach Resort is your idyllic retreat in the tropical Riau Islands amidst unspoilt beauty and fine beaches where tranquility and impeccable service are rightly yours to savour. ... more   less 
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Also Known As:
Turi Beach Resort Batam/Nongsa
Turi Beach Batam
Turi Beach Hotel Batam

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