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“Amazing short gateway”
4 of 5 bubbles Review of Turi Beach Resort

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Turi Beach Resort
Ranked #2 of 5 Hotels in Nongsa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing short gateway”
4 of 5 bubbles Reviewed March 30, 2014 via mobile

I just back from turi beach resort for my 3D2N honeymoon trip and I was very impressed about this place.

I never expect to find this kind of place in Batam. We choose this place because it's near from singapore and cost attractive :)

And we never regret the decision.
Though after reading the reviews which have pro and contra made us a bit worry but it turn up to be the relaxing and romantic trip ever.

In short, the place, the ambience all is very good and worth all the money. The beach is simply beautiful. We watch sunrise and sunset from the jetty and it's wonderful.

Our room which is tirta wing beach front is amazing.

Only the food need to improve for the breakfast buffet and restaurant choices. But we feel the bbq fusion nite is also very interesting and great :)

So i just want to encourage if you want a short gateway that is near then Turi is for you.

I also want to comment that people need to decide what kind of holiday the want.

The bad review I read some refer to the secluded location. But for me and my husband this is the perfect place for relaxing and spending our quality time.
We won't stay the hotels near nagoya or sekupang for this purpose.

So if you want a short "reatret" then Turi is an excellent choice for you :)



Stayed March 2014, traveled as a couple
Helpful?
2 Thank Beatrik M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, November 29, 2014
Dear Ms. Beatrik M

Sea, sun and nature greetings from Turi beach Resort!


Thank you for your review about your honeymoon experience at Turi Beach Resort, it is very much appreciated. I am pleased you had a wonderful honeymoon experience and enjoyed our extensive facilities

On behalf of Turi Beach Resort team, we all look forward to having you and your family or friends back with us soon.

Best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,341 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 29, 2014

Our 1st visit was on the weekend of Valentines Day 2014 and it was Simply Heavenly.

We made a promise to return and did so on the 17th of March for another 3D/2N, this time with our parents and kids in tow. We were not dissapointed, the personal touch and arrangements made by GRO Misael Royen and his Team, for our stay was wonderful. All our expectations were met and any delays or minor hicups were immediately addressed by his team and our entire family had a wonderful stay at Turi Beach. Needless to say, we are planning another trip for the June school holidays and everyone is looking forward to it.

This last trip was a real deal for our group of 7, money well spent and memories to last a long long time. The resort staff are very warm and always strive to meet your every need and request. The rooms are spacious and clean, the pools well maintained and the views from our rooms, wonderful. The kids enjoyed the sea sport activities available and my parents found the spa heavenly.

Morning walks along the beach and the resort jetty are a must for any visitor, followed by a nice breakfast spread, the breakfast buffet menu caters to most pallets and it's hard to be dissapointed with the variety.

Looking forward to our next visit and to the warm and friendly staff at Turi Beach. A big Thank You to Misael, Anis, Hassan, Zaenal, Saemon, Delvi and the list goes on, all of you have made coming back such a pleasure.

Cheers Everyone.

Room Tip: Try to get the Riani Wing if available, Rooms 229, 230,231,331 and 332 are some of the nicer, if not...
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VLN1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, November 29, 2014
Dear VLN1313

Sea, sun and nature greetings from Turi beach Resort!

Thank you for posting your review of your stay and I am pleased you had a wonderful experience and enjoyed our extensive facilities

I am very pleased to read that you enjoyed your time with us, in particular that Misael, Anis, Hassan, Zaenal, Saemon, Delvi and the entire Turi Beach Resort provided you with a level of service that made your stay experience that much more enjoyable

We all look forward to having you back with us soon.

Best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
105 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed March 27, 2014

Stayed at Turi beach for 5days for a business event.

Positives:
- fantastic view
- good and friendly service
- well maintained swimming pools
- quiet and relaxing
- beach huts for even more relaxation
- not crowded on weekdays
- easy transportation from Singapore (35mins by boat and 5mins to resort by free transport)
- tasty welcome drink (Yum Yum!)
- good tasting food at both Japanese and Taming Sari
- nice bars
- great sunrise and sunset
- great massage at the spa

Negative:
- mosquitoes, mosquitoes, mosquitoes and even more mosquitoes!!! Everywhere i turned, there were mosquitoes and despite complaining to the hotel many times, there were still mosquitoes in my room!
- flies in the restaurant
- Lack of other entertainment, shopping or restaurants

Considering the rate that they charge, it is not acceptable that the hotel cannot maintain a pest free environment. If they could solve the pest problem, i would consider this a 5-star resort!

I would really like to visit Turi Beach again but really cannot bear the thought of facing the pests. Suggestion to any traveller is to bring your own spray for mosquitoes. Spray the room throughly immediately when you arrive and do not allow housekeeping into your room as they open your room door when they do the housekeeping and also invite the mosquitoes into your room at the same time.

Room Tip: Tirta rooms are older but have lift. Riani rooms are refurbished but require a lot of climbing.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DorisChin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, March 30, 2015
Dear DorisChin


Sea, sun and nature greetings from Turi beach Resort!

Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated.
It is our pleasure when knowing your recognition about the following

Positives:
- fantastic view
- good and friendly service
- well maintained swimming pools
- quiet and relaxing
- beach huts for even more relaxation
- easy transportation from Singapore (35mins by boat and 5mins to resort by free transport)
- tasty welcome drink (Yum Yum!)
- good tasting food at both Japanese and Taming Sari
- nice bars
- great sunrise and sunset
- great massage at the spa


We would like to apologize for unwanted visitors and unpleasant experience you may have during your stay, there are several actions is taken to reduce the access of the unwanted visitors. Preventative pest control is carried out throughout the resort at frequent intervals we will continue to address this matter with our 3rd party operator diligently. Increase and modify the method of our pest control from fogging, spray to mist blower include providing mosquitos aerosol spray and mosquitos repellent in the room

Once again, thank you for your caring share and we always hope to serve you again in the near future.


Best regards
Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 25, 2014

I grabbed this deal on Groupon after much research was done--2D1N with my bf. I was quite skeptical at first, as this was my first time dealing with Groupon, and after hearing all the possibility of hidden costs, i was quite worried.

However, I am pleased to say it wasn't a disappointing experience. From the start, the booking of the rooms and ferry with Turi was done with ease and they got back to us quite fast, within 2 days! The facilities were good, rooms were neat and nice! I was surprised by the standard they had, felt like a 4 star hotel with a gorgeous view of the sea! (p.s. all their rooms have a balcony facing the sea!). They even had a complimentary king size bed for us, that should've cost $25! (I did made that request to the person when i emailed about the booking, but he/she didn't replied). However, my friends said they found stains in their room floor, and there were ants:/ But they made a room switch for them. The stains are probably from the oil at the beach, so please refrain from taking off your slippers on the beach! I had a hard time scrubbing them out from my foot. They were also a couple, but had 2 single beds that couldn't be shifted together, so they had to make do:(

On our first day, we reached at about 1pm, we couldn't do parasailing cause they said the weather conditions wasn't good, so we just went for a swim immediately cause check in time was only at 2pm. We had lunch in the pool, they had chairs and a food bar in the pool! Not really as exciting as i thought it would be though! Hahah! We spent the rest of the day swimming and exploring the resort, the pavilion thingy with the longgg bridge is a gorgeous place to take pics!! For dinner, we cabbed out to the nearby seafood restaurant, its 130,000rupiah for a to and fro trip. For 4 pax, we spent about $100 at the seafood place. I would say the food is acceptable! we ordered 1kg of crabs which was a huge mistake as it consisted mostly of crab shells... so if you want to eat crabs, please order like 1 crab, and not by weight! Their tom yum soup is infested with prawns, and its just like diluted chilli, SUPER SPICY!

On the second day, we had a late check out at 1pm, instead of 12pm, cause we called the front desk early:) Breakfast was acceptable, the place was clean and nice! We did parasailing afterwards, it was a great once in a lifetime experience! After bathing and checking out, it was 1pm, since we had nothing to do, we decided to cab to the shopping centre- Batam Centre. It costs 300,000 rupiah to and fro. However, we waited for AN HOUR for the cab...! Everyone was fuming as our ferry is at 5pm, so we basically had to be back at 4pm, and it was already 1pm... That means we essentially had only an hour at the shopping centre considering we left at 2pm, & the journey was about 40mins one way! What was worse is that when i asked for the cab at 1pm, the person told me 10/15mins, so i went ahead with it. After 30mins, they told me 5 more mins, and this kept dragging and dragging till one hour. we tried to argue with them that it was not fair for us to pay the full 300,000 after the inefficient way they handled the calling of cabs. However, we were only treated with employees that refuse to take the blame. All we wanted is for the hotel to take some responsibility and pay 100,000. But the employee said that wasn't possible, and that he would fork out his own money. But we didn't feel that it was right taking his money and wanted the hotel to pay for it instead. After a long debate(he even talk to us via the cab driver phone while we were on the way), there was no conclusion to this matter. So we just paid the full 300,000 as we didn't want to shortchange the kind cab driver. The terrible way they handle customers was a little dampening to our holiday spirits.

A few warnings, the food is chargeable in both SGD and rupiah, they are expensive! my lunch was $44 bucks! Next, they do have water sports, like parasailing, jet ski, banana boat, etc. However, do prepare to pay quite a hefty sum. We did parasailing on the second day, it cost us about $98 bucks for 2 pax, this is including their 20% SVC & GST charges.

Hope this helped!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank shujinglin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, May 20, 2015
Dear shujinglin

Greetings from Turi Beach Resort!

Thank you very much for support and your review about your experience at Turi Beach Resort, your feedback is very much appreciated.
I hope you do return to stay in the future, when improvements will be evident.

Thank you very much for your valuable time and kind understanding.

With best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

We booked Turi beach as a last minute getaway via Groupon. We paid something ridiculous and was expecting a budget break.....what we got was a real piece of heaven surrounded by palms, beach and sea!
Our room turned out to be a beach chalet just 5 metres from the beach! Waking up to the sound of the sea each morning was amazing and not expected for the price we paid.
The chalet was recently renovated and was large, bright and airy as well as incredibly clean.
From the staff that checked us in, to the waiting staff, the bar staff and the entertainment staff, nothing was too much trouble. Most polite and helpful.
The complex itself was very clean and had good facilities including 3 pools, water sports hut, various restaurants/bars etc. Although Turi Beach is a large resort, we never felt crowded at all. Being expats, living in Singapore, we really wanted a typical island getaway and were delighted to find that over 90% of guests were locals!
All in all we had a fantastic stay and will definitely be going for a return visit!
If there had to be a negative it would be that there appeared to have been an oil leak along the beach at some time and there were traces of this along the beach as well as sticky tar and diesel remnants left on your feet after walking barefoot...that being said, a very minor detail and note to self to keep flip flops on next time!
TURI BEACH....YES PLEASE!!!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1972_cookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, November 29, 2014
Dear 1972_cookie

Sea, sun and nature greetings from Turi beach Resort!

Thank you for your review about your experience at Turi Beach Resort, it is very much appreciated. I am delighted to read that you enjoyed your time with us and look forward to seeing you back with us again when you next return to Nongsa, Batam island.


Best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

Had a great stay in this resort.
Was greeted by their friendly and helpful staffs when we reach the resort. After checked in we proceed to our room, Riani Deluxe Beachfront. The room is big, cosy and clean, it makes you feel like not wanting to leave the room at all. Sea view was great too, enjoyed the sound of the sea and cooling sea breeze.
Breakfast is great! Lots of variety to choose from and they taste good.
Aqua bar is good too, enjoyed in the pool with some snacks and drinks. Too bad it's not open till late.
Meals over at the resort are quite decent though a bit pricy.
Overall had a great and relaxing stay at the resort and thanks to Misael and his great team to make this an enjoyable trip.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, November 29, 2014
Dear Jason G

Sea, sun and nature greetings from Turi beach Resort!

Thank you for posting your review of your stay and I am pleased you had a wonderful experience and enjoyed our extensive facilities.

I am very pleased to read that you enjoyed your time with us, in particular that Misael and the entire Turi Beach Resort provided you with a level of service that made your stay experience that much more enjoyable

We all look forward to having you back with us soon.

Best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 14, 2014

My turn to write something about turi beach :) the beach view is wonderful, with 2 pools that I can select at my own wish.
Very good place to relax, especially walking down to the island bar and enjoy the sea breeze out there. There are hammocks, cosy huts around the pool areas for you to relax.
The pools are clean as they do maintainance in the morning.

Apart from the nice scenery, the service is also good, as I request for a birthday cake for my wife at 1130pm,and they do came at that hour and deliver the birthday cake. Actually the cake should come after we checked.in the room. But don't know why it didn't turn up.. haha. So I make another request to deliver at night instead. So remember to remind them again if you make special request.

The food wise quite limited and the price wise not really cheap. :)
Tried taming cafe for lunch, ayam penyet, nasi padang, not too bad. Tried japanese teppanyiki, nice performance by the chef and the food taste good. Free veg side dish and free ice cream after the meal. Good one :)

For the yacht club, I find that the maintenance is not there, pool table is not well maintained, the whole place looks a bit runned down. Sing dollar $1 for one pool game. $7.50 for beer, 1 for 1 if happy hour.

For the resort room, not well maintained. Toilet bowl cover loose, flooded water when showering, water heater not there, safe box battery weak, got to ask them to change battery twice. But the premier room is pretty spacious. If there is bathtub, will be good haha.
Nice view from the room.

Overall, is a good place to go :)
Will definitely go back again. Haha.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank khlee1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumantri E, General Manager at Turi Beach Resort, responded to this review, March 31, 2015
Dear khlee1981

Sea, sun and nature greetings from Turi beach Resort!

Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated.

On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon.


Best regards

Sumantri Endang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Turi Beach Resort

Property: Turi Beach Resort
Address: Jl. Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Turi Beach Resort 4*
Number of rooms: 140
Official Description (provided by the hotel):
Turi Beach Resort, Where Chic Meets Charm. Immerse yourself in this Indonesian boutique paradise and explore the beauty of nature. Nestled in Nongsa Resorts, at the northeast part of Batam Island, and 35 minutes away from Singapore by ferry and 15 minutes from Hang Nadim Airport. Set amid 7.7 Hectares of beautiful green landscaping in a tranquil tropical village, Turi Beach Resort features Modern - Minimalist accommodation in Tirta and Riani wing. All 140 rooms and suites are facing the sea being well spread over the beach front and the hillside.Turi Beach Resort is your idyllic retreat in the tropical Riau Islands amidst unspoilt beauty and fine beaches where tranquility and impeccable service are rightly yours to savour. ... more   less 
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Also Known As:
Turi Beach Resort Batam/Nongsa
Turi Beach Batam
Turi Beach Hotel Batam

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