Went on a weekend.
Ferry was full of passengers going to the gambling ship (Probably about 95% of the load). Note to families: Don't expect any consideration from these wretched creatures. The minute the gate opens, they will rush to the ferry like a horde of charging zombies just to get a seat. Those with children - consider yourself forewarned. Being crushed by a swarm of human filth is not an ideal way to start any holiday.
My impression of them hit an all-time low when, deprived of seating indoors, my wife and I had to bring our infant to the outdoor seating area. Alas, this was also a smoking area. One of the smokers came out of the cabin, stood directly in front of my child and started lighting up.
Thankfully, the ride was only a half-hour.
I have to say that the service at the hotel was incredible. They fussed over us the minute we boarded the shuttle all the way to the end of our stay. Really good service all around. During check-in we didn't have to wait very long as they opened up multiple counters to serve more people. We did have to wait till 2pm for our room though, probably due to it being a weekend.
We got a room with an amazing view - an unblocked view of the entire beach front -which was great. This was probably the most positive point about the stay.
I thought the room was reasonably clean. Not up to the standard of a good 4-star hotel, but a probably a solid 3-star. At least they got the basics right: there were clean sheets, fresh towels, shampoo and a hair-dryer.
The infamous shower stall floor stains were there as well, but I wasn't too bothered by them. You get what you pay for after all. What peeved me most however was the clogged drain. There was a pond in the middle of the shower after every bath anyone took.
Swimming pool is a plus point. Its a good size. Beach is good to walk on but not for swimming as its murky, dirty and full of rocks.
Resort is far away from town. Shuttle service is non-existent on weekdays and sparse on weekends. Taking a private taxi is possible but will set you back about S$30 return.
Having an infant in tow made going out of the resort a challenge. So we had most of our meals there.
For lunch, we wanted to try out some of the dishes on the ala carte menu but were told that only the buffet was available. We were disappointed but decided to go for the buffet anyway. Incredibly, only minutes after we sat down, a family sat down next to us and were allowed to order from the ala carte menu. Talk about double standards.
The lunch buffet on Saturday was alright. For S$20++, we did expect something better though. There was rice, some chinese dishes, one type of sushi and a few local desserts. Coffee and tea's included, but no plain water. To get water, you'll need to pay for it. And you probably will, because the food is incredibly salty. My advice: Skip the buffet.
The Saturday BBQ buffet dinner had a better spread. But it did cost more at S$27++. Food quality was okay. Again, no drinks except for coffee and tea. A can of coke will set you back about five bucks. Water about the same. Good entertainment though as it was provided by a live band.
The breakfast was probably the best dining experience there. They had a good spread, an egg station, a prata station, juices, water(finally!) and coffee/tea.
My verdict: Not much value to be found in the lunch/dinner buffet. If you can, take a taxi out to a seafood restaurant or to town where you can not only eat but also shop. Despite the high fare, its still a better option!
Was even worse this time round as the ferry company let the passengers from the gambling ship shuttle board first. When those who were boarding from the terminal finally got on, there were little seats left and some had to stand (not easy when the craft is rolling around on the waves).
Will not be returning any time soon. Good resort service, ambience and rooms really pulled down by the lacklustre dining experience and remote location.
The worst part of the whole experience was the horrific ordeal aboard the ferries, which is a shame really as its out of the control of the resort. Due mainly to this, I do not recommend this resort to those with families. I think its still not a bad choice for couples though.
- Official Description (provided by the hotel):
- Turi Beach Resort, Where Chic Meets Charm. Immerse yourself in this Indonesian boutique paradise and explore the beauty of nature. Nestled in Nongsa Resorts, at the northeast part of Batam Island, and 35 minutes away from Singapore by ferry and 15 minutes from Hang Nadim Airport. Set amid 7.7 Hectares of beautiful green landscaping in a tranquil tropical village, Turi Beach Resort features Modern - Minimalist accommodation in Tirta and Riani wing. All 140 rooms and suites are facing the sea being well spread over the beach front and the hillside.Turi Beach Resort is your idyllic retreat in the tropical Riau Islands amidst unspoilt beauty and fine beaches where tranquility and impeccable service are rightly yours to savour. ... more less
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- Also Known As:
- Turi Beach Resort Batam/Nongsa
- Turi Beach Batam
- Turi Beach Hotel Batam