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“Nice, relaxing place for a weekend chill . . .”
Review of Turi Beach Resort

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Turi Beach Resort
Ranked #2 of 5 Hotels in Nongsa
Reviewed May 29, 2011

1. Staff: friendly, warm staff who tries hard to address queries and meet needs.

2. Amenities: 2 pools, one new and one older . . . both feels immensely different but, both good in their own ways. Spa is located in a beachfront chalet, so too bright and too warm for a relaxing massage; although therapists do a decent job.

3. Food: standard beach resort fare for breakfasts. Ala carte menu is better while the Saturday bbq buffets serve a great variety of good food.

4. Rooms: they have an old wing and a new wing. the new wing comprises of blocks of rooms on a hillside; looks nice from the outside. i stayed at the old wing, which comprises of stand-alone chalets; they look old and in dire need of repair. however, they are going to revamp them as well. i was given the prototype room to stay in, along the lines of which all the old chalets will be renovated into. the prototype room was simply marvelous; thus, when all the old chalets have been redone, i m sure they will be great places to stay in.

  • Stayed: May 2011, traveled with friends
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1  Thank Asperger_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmesano1965, General Manager at Turi Beach Resort, responded to this reviewResponded June 25, 2011

Summer greetings from Turi Beach Resort!

Thank you very much for taking the time to review the different aspects of your stay including the newly renovated mock up rooms in Riani Wing.

We are pleased to read that you had an enjoyable stay and particularly like the newly renovated rooms.

Glad to personally welcome you back during your next visit.

Have a great week!

Antonio Hernandez Canovas
antonio@nongsaresorts.com

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Reviewed May 28, 2011

Turi beach resort is one of the best resort in Batam. The room was so clean and comfortable. All staff were very friendly and helpful. The atmosphere was so quiet and clean. All facilities were new. We have so nice weekend there and if I have a chance to go Batam, Turi beach resort would be my first choice.

Room Tip: The room was so clean, well furnished and comforte
  • Stayed: May 2011, traveled as a couple
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Thank Mohammad20000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmesano1965, General Manager at Turi Beach Resort, responded to this reviewResponded June 25, 2011

Dear Mr. M.,

We are delighted to read your review and become your first choice resort in Batam.

This is to express my appreciation for taking the time to share with us and other guests your personalized review.

If we can be of any assistance to you or your network, please contact me at your convenience.

I look forward to welcome you back in Turi Beach soon.

Have a wonderful summer!

Antonio Hernandez Canovas
antonio@nongsaresorts.com

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Reviewed May 24, 2011

Nice beautiful resort with two pools and private beach with various sea sports (payable). The newer pool is much nicer and cleaner, the older one has some algae along the sides, but otherwise is ok. They have many huge hammocks and gazebo for lazing around next to the beach and the sea view from all around the resort is great!

We took a Riani deluxe room with a King bed, and overall the room is pretty cozy. But the room is a bit dim and the toilet looks old and dismal. Happen to meet a friend who is staying at the Tirta wing, and their room is newer and brighter and it is just right in front of the new pool.

Generally the service at the resort is good and staffs are friendly. We only had a small issue during check in when the receptionist attend to both us, and the couple behind us at the same time. Subsequently, the receptionist ended up processing their check in before ours, despite the fact that we came first. It is actually appropriate to attend to individual guest personally one by one, rather than together.

For dining, the food at both Taming Sari and Nogusaya (Japanese Teppanyaki) is nice, and service is good. However Taming Sari has a lot of house flies which gets really quite annoying. Breakfast buffet at Taming Sari is passable and the food which aren't covered has houseflies hovering.

There is a shuttle to town, or you can take a cab. We took a cab for 21000rupiah and supposedly it's for only 3hrs (the driver wait for u there), from the time u leave the resort til u get back. So the trip to Nagoya Hill was about 45mins, and another 45mins back, so we ended up with only 1.5hrs there. We exceeded the timing and had to pay the driver more in the end.

Overall the stay is still pretty enjoyable. A great place for relaxation with nice view.

Room Tip: Tirta wing is newer with more modern design.
  • Stayed: May 2011, traveled as a couple
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2  Thank mondtan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmesano1965, General Manager at Turi Beach Resort, responded to this reviewResponded June 18, 2011

Dear Mr. Mondtan,

Greetings form Turi Beach Resort!

Please accept my apologies for not replying your review earlier.

Thank you very much for taking the time to share your stay review with us.

A renovation and upgrading plan for all rooms in the Riani Wing is currently in place to repair and improve the current condition of the rooms and its facilities. In addition, we have re-enforced our management team with a Director of Engineering very recently to lead this transformation process.

We appreciate your pest control comments while we work closely together with the pest control company to minimize the impact during early hours of the day.

May you or your network require any other information or assistance please contact me at your convenience.

Sincerely yours,

Antonio Hernandez Canovas
antonio@nongsaresorts.com

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Reviewed May 22, 2011

Main gripe- unpalatable , extremely expensive food that was surrounded by flies. Most of the diners spent breakfast time fanning flies away. Why can't management plant citronella or pandan leaves to ward off insects? As for the food prices - 2 beers and a plate of dessicated chicken wings cost SGD25. What??!
So we resorted to go to Nagoya Hill - which is a 45 to 60min taxi ride away. (~100000 rupiah, one way)
Also, we were housed in a kampung hut with holes in its wooden planked floor. Rather disconcerting. The bed was a creaky affair with sunken springs. Given that there seemed to be available rooms in the new wing - why weren't we upgraded?
Best things? The Emerald Pool , which was clean and had sun-warmed waters and a view of the sea, as well as hammocks by the beach. (Though the 'beach' is about 10metres in width)
But still - never again.

  • Stayed: May 2011, traveled as a couple
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1  Thank tilted999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmesano1965, General Manager at Turi Beach Resort, responded to this reviewResponded June 18, 2011

Greetings form Turi Beach Resort!

Please accept my apologies for not replying your review earlier.

We very much appreciate your comments and personal impressions during your stay in Turi Beach Resort.

All your remarks have been reviewed with the different teams for immediate action and rectification.

Thank you for your recommendations to reduce the impact of the flies, …, I already shared your ideas with the pest control company and the landscape team.

Being located on an island, most items provided in our resort are imported from either Singapore or other Indonesian islands resulting on prices above those local dining spots available in local malls.

A renovation and upgrading plan for all rooms in the Riani Wing is currently in place to repair and improve the current condition of the rooms and its facilities. In addition, we have re-enforced our management team with a Director of Engineering very recently to lead this transformation process.

The size and extension of our two beaches is subject to tide and weather conditions especially during the monsoon season.

Please contact me directly next time you plan a vacation in Batam to ensure that you are provided with a beachfront room in the renovated Tirta wing.

May you require any other information or assistance please contact me at your convenience.

Sincerely yours,

Antonio Hernandez Canovas
antonio@nongsaresorts.com

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Reviewed May 21, 2011

Bought a 2D1N package frm deal.com.sg for a quick getaway at Turi Beach wif my family frm 14-15 May. We arrived at Turi in the morning & were blown away with the view from the main lobby. Check in was smooth & fast & we were glad that we are able to chk in to 1 of the rooms first right away. We were greeted by Mr Ahmad & he was kind enough to arrange for a van to send us right up to our rooms.

Our rooms are located at the Riani wing. I understand that this is the older wing & being the older wing, well the rooms are kind of... old.... but it does gives a rustic environment. I hope that the management will keep it well maintain so as not to spoil the beauty of it.

Had our lunch at Taming Sari Cafe. We kindda regret choosing the lunch buffet. Shd ordered food frm a la carte menu instead as we saw others eating better food frm the menu as compared to the buffet. Another thing that I need to highlight to the management is abt the flies in the cafe. It kindda spoiled our appetite as its hard to eat with the flies swarming in our faces trying to share our food. Even at the buffet spread we could see the food being "conquered" by the flies & it do makes us wonder whether its safe to consume the food. Perhaps the management shd consider making the cafe air conditioned?

Luckily the fushion dinner saves the day. We lurve the open concept dinner with live band to entertain us. The food spread were commendable & quite a variety. My only complain is that we have to purchase our own drinks & for a small glass the price is a tat too expensive. I heard frm a friend that the last time she went Turi & had the same fushion dinner there's free flow range of soft drinks, juices etc.

While eating dinner we were wondering what to do nxt & decided to go karaoke at the Yacht Club Bar. There's this guy who was kind enough to help us enquire the rates & even helped us to book the room. Its a pity I forgot to ask his name coz he's very helpful & shd b commended. 1 hr of karaoke cost sgd 10 & if u extend after the 1st hr is only at sgd 8 for another hr. There's a variety of songs collections too!

Wat we enjoyed most was walking across the long bridge in the morning. We took loads of pictures & the morning breeze give us a feeling of refreshing tranquility.

Overall we enjoyed our stay at Turi Beach. Due to the short stay we didnt hv time to try the water sports. We hope to be back & the nxt time we will try the new Tirta wing. I personally would like to thank Mr Antonio for accomodating my request with regards to the rooms, Mr Ahmad for being there to personally greet us upon arrival & he was also there when we were checking out to ask whether everything was fine & whether we had a pleasant stay. To Mr Kristianto, thk you for your patience for handling my reservation enquiries & also for helping to order for me the kuih lapis... they were indeed delicious. Last but not least to Ms Jumianty for her kind assistance to arrange for us transportation to be send to the ferry terminal earlier.

Our sincerest thanks,
Yasmin & Family

  • Stayed: May 2011
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3  Thank ladycharmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmesano1965, General Manager at Turi Beach Resort, responded to this reviewResponded June 18, 2011

Dear Ms. Yasmin and Family,

Glad to be in contact with you again.

This to show my appreciation for taking the time to provide us with such a valuable review with detailed insights.

We take good note of your food and flies comments and recommendations for prompt action with my team and the pest control company.

You are really special acknowledging and remembering the name of several of the staff and managers during your stay.

We are delighted to have you and your family back in the near future to enjoy the rest of the facilities.

Have a great summer!

Antonio Hernandez Canovas
antonio@nongsaresorts.com

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Reviewed May 18, 2011

A lovely resort with beautiful beachfront or garden villas and rooms. Two beautiful swimming pools as well as being on the beach. Excellent water sports facilities and very friendly staff - who are particularly excellent with kids. Three restaurants and plans for a pizza place on the jetty coming soon. The weekend fusion BBQs are great - a wide variety of choice of food, live music and loads of space for kids to play while mum and dad have a leisurely dinner. A wonderful private dinner on the beach was arranged at short notice for my birthday with a personalised birthday cake as well. We will definitely return at some point in the future. An added bonus for those living in Singapore it's only a 35 min ferry away from Singapore TMFT.

Room Tip: The beachfront suites are great value for money
  • Stayed: May 2011, traveled with family
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3  Thank lisamacc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmesano1965, General Manager at Turi Beach Resort, responded to this reviewResponded June 18, 2011

Dear Lisamacc,

We are delighted to read your review.

Thank you very much for taking the time to share with other guests your personalized experience.

If we can be of any assistance to you or your network, please contact me at your convenience.

I look forward to welcome you back in Turi Beach soon.

Cheers,

Antonio Hernandez Canovas
antonio@nongsaresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2011

This is my second trip to the resort and the resort has again managed to maintain its lasting impression since my first visit there in 2009. It is less than an hour away from all the hustle and bustle life in Singapore......great for a short getaway from work and kids!!

Turi Beach resort has never failed to impress me with its serenity and relaxing ambiance throughout the resort. Its rustic charm and wonderful hospitable staff makes you forget all other stressful events that you are currently facing. Crystal clear waters and the magnificent sea breeze makes you feel that time has stopped just for you......

For the nature lovers, low tides are the best times to explore the abundance of marine life amongst the rocks by the beach. You will be amazed at what you can find......

The weekend BBQ Buffet Dinner was reasonably priced and has excellent spread. Again the ambiance for the bbq was fantastic, as it was just by the beach in the open space whereby you could enjoy the wonderful sea breeze and the night sky. Here all the guests are duly entertained with the in-house live music performances and a lucky draw!

For those who just want to chill and relax, Turi Beach is the place for you....... a wonderful haven for a stress-free break.........

  • Stayed: May 2011, traveled with friends
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1  Thank kayureput
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmesano1965, General Manager at Turi Beach Resort, responded to this reviewResponded June 18, 2011

Dear Kayureput,

Firstly accept my apologies for my delay acknowledging your feedback.

Thank you very much for taking the time to share your second stay comments with us.

I appreciate your personalized description in terms of ambience and feeling, .., great insight for us and other guests.

Glad to personally welcome you back during your next visit.

Have a great week!

Antonio Hernandez Canovas
antonio@nongsaresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Turi Beach Resort

Address: Jl. Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Nongsa
Price Range: $83 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Turi Beach Resort 4*
Number of rooms: 140
Official Description (provided by the hotel):
Turi Beach Resort, Where Chic Meets Charm. Immerse yourself in this Indonesian boutique paradise and explore the beauty of nature. Nestled in Nongsa Resorts, at the northeast part of Batam Island, and 35 minutes away from Singapore by ferry and 15 minutes from Hang Nadim Airport. Set amid 7.7 Hectares of beautiful green landscaping in a tranquil tropical village, Turi Beach Resort features Modern - Minimalist accommodation in Tirta and Riani wing. All 140 rooms and suites are facing the sea being well spread over the beach front and the hillside.Turi Beach Resort is your idyllic retreat in the tropical Riau Islands amidst unspoilt beauty and fine beaches where tranquility and impeccable service are rightly yours to savour. ... more   less 
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Also Known As:
Turi Beach Resort Batam/Nongsa
Turi Beach Batam
Turi Beach Hotel Batam

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