Booked this resort around end of July , checked the rates on the website was stated sea view room priced at $800+ So decided to book the room through phone but was told promotion only applies through website. So we went online to book and within less then 5-10 mins interval, the price changed to 900+ and there was a problem with the site for reservations and every time we reload the price will change. And it increased from 800+ to 1200+ within few mins. How is it possible for the price to change in such short interval? And my friend has booked the hotel for 500 dollars for the same room same days and montigo is charging me 1200+ for it. We mean this is so ridiculous. We have asked them to cancel my reservations and was told no cancellation no refunds. Their customer service response was incredibly slow. Such bad service. We felt so cheated. This is the first n last time we will ever book this resort. What a scam.
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- Also Known As:
- Montigo Resorts Nongsa Batam