The idea behind Montigo Villas is a great one - spacious living space (3 storeys!), in-villa lap pool with a gorgeous view where you can even see the Singapore Marina Bay Sands. However, you should know that the resort isn't fully completed now (people who have gone, like myself, paid a soft-launch price of around S$500+ per night), so they have nothing much to offer in terms of dining options and facilities. However, that said, I was impressed by the efforts made by the staff to make our stay enjoyable.
We are a big group of 8 adults, 7 children and the villas we spilt up staying in were spacious and clean. One of the villa had a noisy air-conditioner which was fixed promptly the next morning. In general, I felt that the housekeeping services could be better improved as we had to make several calls to request for towels/ drinks top-up in the mini-bar/ toilet paper which were not topped up during their standard visit. They make it up by responding very quickly, so they made a few trips a day and I think this is something which should be looked into to have the staff better trained in ensuring the villas are fully-equipped and not missing any standard furnishings.
The trick to enjoy your stay at Montigo is to plan well, particularly if you have young children with you. We brought pasta, sauces and other ingredients so that we could cook in-house for certain meals, especially for lunch where we typically could have had a late breakfast. Just remember to pack your own detergent,sponge, knife and the rest are provided for by the villa.
There is a daily shuttle that leaves the resort at 10a.m. to Nagoya shopping centre and picks up guests at 4p.m. We were aware of the timing but with small children, we decided to keep it flexible and the hotel offers private transfers of S$50 for a 2-way trip in a 7-seater. So we covered a meal out in Nagoya and also topped up groceries and even managed to pack supper from A&W!
For a variety during meal times, we booked a Christmas eve in-villa BBQ which came with a chef who helped us cook the food. It rained that evening so we dined in the balcony next to the lap pool but it worked out very well and the layout was superbly done by the staff with candles and a variety of utensils laid out. Santa also paid us a visit with some local cakes and an invitation to a kids' party on Christmas morning at the Kids' Club where they received free balloons and cookies.
Meals at Tadd's was reasonable. Service could be faster in terms of arranging the tables and asking for warm water/ extra plate, etc. The dinner menu isn't extensive but the food (fusion) served was tasty but a little small in portion.
In our kids' words, they enjoyed the place very much because of "(prompt) buggy service, lap pool and hide-and-seek (space)". The rooftop is amazing, good ventilation through the villa and overall a very comfortable stay. I will recommend this place for families who want to spend quality time together (free rental of DVD, Wii games) or anyone who just wants to chill. There is no beach, no sun-beds up yet, so you are somewhat confined to hang out in your villa/ reception/ spa; so make sure that's what you'll like or else you'll be better of booking somewhere else. Lastly, because the hotel is new, the beds and couches are new and very comfortable. I do hope they will keep up the maintenance as this resort offers a different experience but its appeal will also depend on what their future rates are like, after the property is fully completed.
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- Also Known As:
- Montigo Resorts Nongsa Batam