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“Quality time with your love one”

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Nongsa Point Marina & Resort
Ranked #3 of 5 Hotels in Nongsa
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Quality time with your love one”
Reviewed January 18, 2014

Time to relax and quality time with your love one. Clean and nice hotel room. Staff is polite and helpful. The hotel faces the romantic sea view and away from the busy town. I'll come back again with my love one.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank EricLeong6199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review, January 30, 2014
Greetings from Nongsa Point Marina and Resort

Thank you for your favourable review of your recent stay at our Resort. I look forward to welcome you back again soon to Nongsa Point Marina and Resort the place where the City ends and Relaxation begins.

With kind regards

Erhard M. Rueber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 12, 2014

Stayed 2 nights over weekend. Quite good hideout from Singapore over weekend. Located in charming, secluded and tranquil far corner of Batam island. Staffs are friendly, attentive and efficient. Environment is clean and beautiful but rooms are quite tired and wear and tear here and there. Indo food at restaurant is quite good and reasonable priced as a resort and compare to Singapore restaurants but continental breakfast is quite poor. Can't go out and eat unless you get a car and 30 mins drive to Batam City.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeoPhoton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review, January 30, 2014
Greetings from Nongsa Point Marina and Resort -- Where the city ends and Relaxation Begins --

Thank you for your favourable review of your recent stay at our resort and your valuable comments and suggestions. We have planned for this year to execute a soft refurbishment program for our Hotel rooms and selected Chalets. I have taken note of your suggestion to improve the selection of our Breakfast Buffet. We will be implementing a new A la carte menu as well sometime in mid March.

I look forward to welcome you back soon again and in the meantime remain

With kind regards

Erhard M. Rueber
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 12, 2014 via mobile

It is nice resort with good facilities. Rooms are well done. We had taken two connected rooms with sea facing balcony. It opens up to good private beach and marina which is well sheltered too. Walk over is Turi beach which is bigget and walk down the jetty is awesome. Low marks are for location from city and connections. Hotel staff are quite courteous and helpful...

Stayed January 2014, traveled with friends
Helpful?
Thank Urjaujjwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review, January 30, 2014
Greetings from Nongsa Point Marina and Resort - Where the city ends and Relaxation Begins -

Thank you for your favourable review of your recent stay at our resort. I look forward to be able to welcome you back again soon and in the meantime remain

With kind regards

Erhard M. Rueber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed December 25, 2013

Overall, this hotel is mediocre. The grounds are lovely, but the rooms are tired and in need of a good cleaning. In our room, the wall below the aircon was stained dark yellow and in the bathroom, there was moldy grime in the sink that could have easily been removed if the cleaning staff put in the effort.

We had dinner and breakfast twice in the hotel. All 3 meals were less than great.

You can walk to the Turi Beach Club -- another hotel -- along a waterfront path. We spent most of our time here because they have better lounging areas than Nongsa.

Both hotels put on a Saturday night BBQ for the same price. But the one at Nongsa had less selection and inferior entertainment. We went to Turi and loved it.

I wouldn't come back here. Next time I'm trying Turi.

Room Tip: Get an ocean facing room.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twaterwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review, January 30, 2014
Greetings from Nongsa Point Marina and Resort - Where the city ends and Relaxation Begins -

First and foremost I do apologize for the late reply to your review on your stay in late December. I thank you for your valuable and constructive comments and suggestions which as well have been shared with the Housekeeping and Food and Beverage team.

I hope you would grant me the opportunity to welcome you back again to our resort and give us a second chance in the near future. In the meantime I remain

With kind regards

Erhard M. Rueber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed December 15, 2013

went to NPMR on the 13-15dec, when i first reach the place is nice n quiet , staff was very friendly at the recep, they offer to book the massage for me when they know that i;m interested for the massage and even offered to arrange for transportation if i'm lazy to walk over to turi beach. but however when i step in the room , the floor got some sand when i step on it without my shoes on, the fan is spoiled , the aircon was not very cold but it is still bearable , and also the blanket has a little blood stain on it which make it gross, since we checked in at quite a late timing we decided not to bother anyone. the next morning when we woke up, the aircon was totally gone, making the whole room stuffy n warm , called the operator and they get someone to take a look but still they cant solve the problem, and so they changed our room to the 1st floor, when i went in to the room , the first thing i saw is that the pillow has something on it which look like some kind of lizard dropping or whatsoever, n i walked to the balcony i saw a dead cockroach lying on the floor, ok fine , called the housekeeping to do the clean up for us, after our massage n dinner , when we went bk to our room , i saw another cockroach inside the toilet , alive , crawling around my toilet! what is this ? does it means that staying on the first floor there will be cockroaches staying in our room with us also ?? this is not acceptable at all, hotel area should be and must be clear of all this ! i really hope the management will do something about it .

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ong_RPW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review, January 30, 2014
Greetings from Nongsa Point Marina and Resort - Where the city ends and Relaxation Begins.

First and foremost I do apologize for the late reply to your review of your stay at our resort in mid December.

I thank you for taking your time to provide us with valuable and constructive comments and suggestions. We take such comments serious and have shared them with our team of the housekeeping department. The experiences you had to encounter is certainly by far off the standard we normally operate on.

In order to ensure that such a lack of service is not experienced again by our guests relevant actions have been put in to practice and are being followed up regularly.

I hope you will give our resort a second chance and will be able to personally welcome you back again in the near future. In the meantime I remain

With kind regards

Erhard M. Rueber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 13, 2013

Customs take far too long when awaiting clearance for your boat. 2hours +. This makes it not so convenient if wishing to tour the local islands of Batam & Bintan if coming from Singapore. Singapore takes 15 mins. Indonesia needs to do better.
The rooms at the marina are not very clean.
Staff are very friendly though!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank my-opinion1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review, January 30, 2014
Greetings from Nongsa Point Marina and Resort -- Where the city ends and Relaxation Begins -

First and foremost I do apologize for the late reply to your review of your recent stay at our resort in mid December.

Thank you for taking your time to provide us with your valuable feedback which has been shared with the relevant Department Heads.

We do provide the service of customs clearance for our boaters, by sending one of our staff to the Ferry Terminal for the clearance. However, we have no influence over the speed of completing this process by the customs officers. I have taken note of your comment concerning the cleanliness of our Rooms and relevant action has been taken to avoid a reoccurrence in the future.

I look forward to welcome you back again in the near future, please feel free to contact me directly at your convenience. In the meantime I remain

With kind regards

Erhard M.Rueber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nongsa hotels

Singapore, Singapore
Level Contributor
1 review
Reviewed October 13, 2013

Enjoyed & Love the short get away from the hustle and bustle of city life. Nothing fancy about this holiday but was good enough for my hubby & me. Arrived @ hotel about 1000hrs, the staff were very attentive & friendly. We didn't had to asked but they allowed us to check in to our room. Just abit disappointed that they didn't give as a double room knowing we were there to celebrate our wedding anniversary and hubby's birthday.
The sea-view rooms were fully booked so not able to change room, Anyway it was only 1 night stay so let's not make a fuss since they were nice enough to let us checked in early. It was the perfect timing to go for a swim at 10plus (morning) as most guest are either checking out or not arrived at, so we had a relaxed time by the pool. [later in the afternoon, evening & Sunday morning pool was very crowded :( ] We went to the Selera Restaurant for lunch, ordered the Nasi Goreng and beef with rice; oh the food were surprising good. The staff was very friendly and efficient too. And the best part of it its so peaceful not much guest as i guess most guest went to city or to Turi Beach for meals.
Why am I surprised with the quality of food here, coz when I stayed at Turi Beach the restaurant food & staff attitude were lousy.
We went for a evening walk after our nap, managed to walked over to Turi beach. Realised there's a company retreat going on that weekend, am glad i booked into Nongsa which was much more peaceful. Would recommend the evening walk as you get very beautiful & captivating sunset.
We had the BBQ seafood dinner in the evening, nice alfresco setting and great live band performance. The overall food was alright, the seafood variation very disappointing limited, had only fish & sotong. Why call it seafood BBQ where not much seafood? Its good that they made it up with the meat variety as my hubby its not a seafood fan and he enjoyed the lamb (beef badly prepared, had only 1 thin slice) Desserts nothing fanciful and limited quantity. Abit disgusted with some diners as they piled they plates with all the desserts while they were still having their main course. So we being the first timer there, by the time we wanted dessert nothing left and the staff do not top up any-more!
Overall i will still recommend this place for couples for short getaway, lots of privacy & most importantly we love the relaxed and peaceful environment.
Note: Please improve the breakfast quality and variations as it is disappointing and pretty sad to have such lousy breakfast to start your day.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Drolma75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review, November 2, 2013
First I do apologize for the late reply to your favourable review on your recent stay at our Resort. It is this kind of review that keeps me and my team going on pushing forward improving the product and services we provide. I am sorry for the mishap concerning the king size bed that was not provided for your wedding day celebration. We have also taken note of your suggestion to improve the seafood variety on our Seafood BBQ . In the meantime we also have increased the selection of seafood as per the availability on the local market. i.e. Clams, Crabs and Gongongs ( a local sea snail ) . I trust you will notice the difference on your next visit to our resort.

I look forward to personally welcome you back again and in the meantime remain

With kind regards

Erhard M. Rueber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nongsa Point Marina & Resort

Property: Nongsa Point Marina & Resort
Address: Jl. Hang Lekiu Km 4, Nongsa, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nongsa Point Marina & Resort 4*
Number of rooms: 29
Official Description (provided by the hotel):
Nongsa Point Marina & Resort, where the city ends and relaxation begins. A yachting gateway to the Riau Islands, Nongsa Point Marina is a premier resort with international marina facilities and residential properties. Built around a natural cove on Batam Island, Indonesia, it is truly a unique waterfront destination offering a haven of peace and tranquility. Pampering to those looking for a privileged lifestyle and impressive berthing facilities for boat owners. A Mediterranean beauty by the sea with a Mediterranean touch, Nongsa Point Marina and Resort offers accommodation choices of hotel rooms and chalets overlooking the marina, the ocean, and the surrounding golf course. Each guest room is equipped with modern amenities for a comfortable stay. Nongsa Point Marina is an ideal home away from home on Batam Island, Indonesia with resort facilities like sail and power boat charters, fishing, private beach, and more. Enjoy a rich selection of services for the most relaxing, worry-free vacation. ... more   less 
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Also Known As:
Nongsa Point Marina Hotel Batam
Nongsa Point Marina And Resort
Nongsa Point Marina & Resort Batam

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