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“Lovely place to stay”

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Quality Suites Alexander Inn
Ranked #1 of 1 Epsom B&B and Inns
Certificate of Excellence
Reviewed March 5, 2013

We were received by a very nice person called Lillian at the front desk who accommodated all our requests. One, being able to enter our room early owing to a wedding we were to attend and secondly a visitor was allowed to park on the premises.
Free parking a huge plus.
She explained everything very clearly eg. how to enter and leave the premises after hours.
Wonderful to be able to stay in a new facility so close to great shopping.
Will definitely stay again.

Room Tip: Choose a room not on the street side if you have problem with noise.
  • Stayed: March 2013, traveled as a couple
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Thank Noeline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole D, Manager at Quality Suites Alexander Inn, responded to this reviewResponded March 10, 2013

Thank you for adding your experience to the Quality Suites Alexander Inn reviews and thank you for your positive comments.

We endeavour to offer friendly service and clean rooms in our new motel in Newmarket. There is plenty of free onsite parking for our guests and free wifi in the rooms, and as we are so close to the Newmarket shops (four minutes flat walk) so our guests can leave their cars parked here while they shop and explore in Newmarket.

We were pleased that we were able to accommodate your early arrival for your wedding celebrations, the rooms are not always available, but in this case they were which was great.

Again thank you for your time taken to write this review.

The Team at Quality Suites Alexander Inn

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Reviews (103)
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96 - 102 of 103 reviews

Reviewed November 14, 2012

With our offices in Newmarket I thought I'd stay the night here. Finding it was a breeze, reception was welcoming and room good (basically brand new). I got a room at the front facing the road. The only issue turned out to be the traffic noise during the night. I'd left the windows open and at about 1am traffic noise woke me. I shut the windows and the double glazing made a big difference. However once awake any little noise........ Damn.
The hotel is convenient to Newmarket shops and offices. It took 15 mins to walk to the far end of Newmarket. (less than 5 mins to start of shops)
I'm definitely staying there again to give it an chance. I'll shut the windows this time or request a room at the back.

Room Tip: Check that your room is not facing road. All the rooms are of excellent quality.
  • Stayed: October 2012, traveled on business
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Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

Our Spa Unit was lovely ! Very quiet for such a central location and the decore was excellent. Scrupulously clean and tidy. The On Duty Manager was very helpful and friendly. The location was perfect for us, and off street parking a bonus. Internet access was problem free and relatively fast. We will stay again for sure.

  • Stayed: August 2012, traveled as a couple
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1  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole D, Manager at Quality Suites Alexander Inn, responded to this reviewResponded September 16, 2012

Dear James

Thank you for staying with us, and thank you for submitting a review. As we are new, we really appreciate your feedback for ourselves and everyone to understand a little bit more about Alexander Inn.

We are glad you enjoyed staying in our spa bath unit - they are great, as you get to fill the bath up with fresh water, just for you. Even though we are just 2 mins drive to Auckland City and a 2 minute walk to the fashion capital in Newmarket, the reason you found the rooms quiet was because we have double glazing to keep all the outside noises - outside!

We appreciate your comments that we are keeping the property "scrupulously clean", I have passed on this feedback to our cleaning team and they were beaming to know this. I have stayed in many places around the world from basic tramping huts to high end hotels and cleanliness is top of my list too.

Thanks for letting us know you enjoyed your stay - we welcome you back again if you are back in Auckland city.

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Reviewed May 24, 2012

This brand new Apartment style central Inn offers complete luxury and affordability for a stay close to central Auckland.Good onsite (free) car parking, modern reception area, lift to all floors,and well decorated.
Our room contained Queen and single beds,a well equiped kitchenette with quality appliances and cutlery etc,a wall mounted flat screen TV, dine table and chairs.The furnishings are all of very good quality,and the bedding and drapes well co - ordinated. The mattress I consider to be one of the best hotel matresses I have slept on.The room is also complimented by the three bay windows,all with seating cushions.The ensuite bathroom although compact was well designed and beautifully tiled.The one down side in the bathroom was the lack of any shelving in the shower, so shampoo bottle and soap had to end up on the shower floor. All the staff we met were very polite and helpful. Highly recommend Alexander Inn, and will most definately stay there again.

  • Stayed: May 2012, traveled as a couple
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4  Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

A compact unit. Very comfortable bed, quiet, everything new and functional. Would have like a lounge chair or sofa to relax on. In all worth the higher tariff to have a trouble free stay. Will stay again.

  • Stayed: March 2012, traveled solo
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2  Thank Apteryx54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole D, Manager at Quality Suites Alexander Inn, responded to this reviewResponded May 6, 2012

Thank you kindly for writing our first review, we are delighted to have some online feedback for our brand new property opened in February 2012 and welcome further reviews.

Just to let you know, we took delivery of 12 armchairs last week and they are now in several of the rooms at Alexander Inn. The rooms on the first floor all have comfortable window seats with squabs and cushions for guests to put their feet up and relax while staying with us as well.

It has taken us a little while to complete outfitting the new property, but we now have all items in rooms from coffee pots to compendiums full of information for your stay, so please join us at our brand new property near Auckland's fashion and shopping capital, in the heart of Auckland City and oh so close to many tourist and business destinations.

Nicole, Lillian and The Team at Alexander Inn

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Reviewed March 18, 2016
Google Translation

  • Stayed: February 2016, traveled as a couple
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Thank Th3Outs1d3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this reviewResponded March 20, 2016

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Reviewed April 7, 2015
Google Translation

Room Tip: 浴槽付はジャグジーになっている為おすすめ
  • Stayed: March 2015, traveled as a couple
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Thank じゅんち2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Alexander Inn

Address: 21 Alpers Avenue | Auckland, Epsom, Auckland 1023, New Zealand (Formerly Alexander Inn)
Phone Number:
Location: New Zealand > North Island > Auckland > Epsom
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Epsom
Price Range: $110 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quality Suites Alexander Inn 4.5*
Number of rooms: 24
Official Description (provided by the hotel):
Alexander Inn providing modern, comfortable accommodation in Newmarket right in the heart of Auckland's busiest business, cultural, entertainment, medical and educational district. Feel at home with us and enjoy the hospitality provided by our friendly, efficient crew. ... more   less 
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Also Known As:
Quality Suites Alexander Inn Epsom, Auckland

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