We stayed at the IBIS/Novotel Ellerslie over the New Year period 2005 for 3 nights. It was one of the worst hotels we've stayed in to date. The rooms were very small. I have stayed at the IBIS Wellington and the rooms there were much larger and spacious. It felt very confining. The bathroom was like one of those ones you have on ships in cabins...it was that small. Certainly not enough room to swing a cat if one were so inclined.
Also the service was terrible. I had to ring reception several times. The first was when we arrived, they had put us in a smoking room and it really was strong with smoke. We finally got ourselves moved to a non-smoking but when we got in the room, the beds had no covers or blankets on them so we had to ring reception to get some brought up. The next day our room wasnt serviced so we couldnt be bothered getting them to do it as it was late by the time we got back to the room so we just rang reception and asked for fresh towels (which seemed to be an inconvenience for them).
The next day they overcharged us for our first nights stay and to top it all off, during our entire stay we were unable to use our car for fear of our carpark being taken. The Ellerslie races were on at the time and parking was at a premium so you daren't move your car or else you'd have to park down the road somewhere.
The only good thing about the stay was that the restaurant/bar & food were excellent and so was the service in there.
- Official Description (provided by the hotel):
- The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more less
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- Also Known As:
- Ibis Auckland Ellerslie Hotel Ellerslie
- Ibis Hotel Auckland
- Ibis Hotel Ellerslie