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“Lovely place”
Review of Raffles Seychelles

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Raffles Seychelles
Ranked #1 of 1 Hotels in Anse Takamaka
Certificate of Excellence
Copenhagen
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Lovely place”
Reviewed February 10, 2013

Stayed at the Raffles in a panoramic villa with my little family on the last leg of our Seychelles trip. I had qualms about the place, having read about them blowing up a mountain but the place looked good so I booked. I have to say that having been there, the hotel doesn't look out of place and they do bring jobs to that economy and fixed up the road. The place is very nice with a little pool, good enough to cool off whenever needed, there is a nice bathtub with a view and an outside shower we never used. The bed was very comfortable and the pillows heavenly. One needs a car as it is a bit secluded but there is a decent restaurant nearby and Anse Lazio beach is only about 10 mins away by car.
Yes one can see other guests on their terrasse but it was not big deal.

The staff was very good and helpful but some of them were way too obsequious for our taste, it's ok to be attentive but sometimes it felt like we were under surveillance and that spoils it a bit. Also on many occasions, we were asked about transfer by the butler and the conciege (not sure) and we just felt disturbed. The food was ok, the cocktails were better.

Room Tip: the higher the better
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  • Stayed February 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank GammelMont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, February 19, 2013
Dear Gammelmont,

Thank you for choosing Raffles Praslin. We are delighted that you and your family had great stay. We appreciate your comments on the great bed and heavenly pillows, and thank you for writing a review.
We hope to welcome you and your family back for your next holiday.

Warm regards,
Raffles Praslin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (192)
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Lausanne, Switzerland
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 26, 2013

Waouuuuuu... We stayed at the Raffles Parslin from 27th ton 29th December 2012 and it was just an incredible stay. We book a night and after that we ask the reception desk to stay one more night and with chance for us the hotel was not fully booked so we stay one more day. This hotel is juste amazing, 86 private villas, all with private swimming pool. The area is fantastic, I can not explain everything cause it will takes so long to describe this place. Just do not hesitate to book vacation at Raffles Praslin. You will see that everything is perfect and one of the most beautiful beach in the world (Anse Lazio) in not so fare.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank Gregory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, February 19, 2013
Dear Gregory C,

Thank you so much for staying with us. We are very happy to read that you enjoyed your time at Raffles Praslin and hope to welcome you back in the future.

Warm regards,
Raffles Praslin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 18, 2013

This was our first trip to the Seychelles and I am so thrilled we finally chose Raffles. I did a lot of research before and read countless reviews. Eventually it was between staying on Praslin or Mahe and we chose Raffles - so Praslin it was.

We could not have made a better choice. We were promptly collected at the airport and whisked away to this beautiful property. As we arrived (which was early morning) we were warmly welcomed by their team and recreation manager Olly as well as the GM Simon. We immediately felt like special guests and it never ended until we left.

We were given a choice of 2 villas and we eventually chose Villa 296, it was very spacious (around 135sqm) and had the most magnificent, uninterrupted view of the ocean, a plunge pool, a large outdoor area with sun beds and a large day bed. The bathroom was very spacious and the closet just perfect. We chose this villa because of the view and the fact that it was at the highest point. A buggy service is on offer which was always prompt. The butler service was fantastic but not overbearing which we appreciated. We also appreciated the fact that everyone knew our names and were always ready to assist us with a smile - nothing ever seemed an inconvenience to them.

This property is very close to Anse Lazio which is one of the best beaches in the world. We decided to cycle there which was hard work on a few hills but worth every minute.(10min car drive)

We also visited Curieuse Island and La Digue - both are not too far and definitely worth the trip. We went up to the highest point on the island (Zimbabwe) and watched the sunset - not to be missed. We also spent time at the pool and on the beach and we were always well taken care of. Bottled water is always available at no charge while in your villa, by the pool, beach or making a trip.

There is a very well appointed gym which we made use of and many free activities to take advantage of. The food was always well presented. Seafood was particularly enjoyable. Overall our lunch by the pool, in villa dining and the Grilled Seafood evening at Losean was delicious. We loved the ambience of Curieuse but didn't enjoy the food as much but that didn't affect our stay at all. We enjoyed a private beach barbeque on our anniversary. It was beautiful under the stars, food was lovely and we were well taken care off.

Overall the staff and service is excellent. Special mention to the GM Simon, Olly, Sandra, Yanick, Ashok, Mayur and Christopher. Everyone at Raffles made our holiday such a pleasure! We highly recommend this hotel and can't wait to return.

Room Tip: 296 was magnificent. very private. Choose a villa higher up facing the "back" of other vil...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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Helpful?
5 Thank Jaqui_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, February 10, 2013
Dear Jaqui_SA,

Many thanks for taking the time to write a review. We are so pleased to read that you enjoyed your time with us on Praslin. Our team always enjoys receiving comments and we have share these with the team. We very much look forward to welcoming you back one day soon!

Best reagrds,
Raffles Praslin Team
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LONDON
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 1, 2013

This is a must in Seychelles. Location is great near to Anse Lazio beach, one of the best beaches in the world. Rooms are spacious, with lots of privacy, and beautifully decorated.
Staff are great, always there to help with a smile, and nothing seems an inconvenience.
Definitely recommended. I can't wait to go back.

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
3 Thank NAC69UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, January 6, 2013
Dear NAC69UK ,

Thank you so much for a great review. We are very happy to read that you enjoyed your holiday with us at Raffles Praslin. We look forward to welcoming you back!

Best regards,
Raffles Praslin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 23, 2012

Just got back from praslin, was apprehensive as traveling with a 9 month baby and 6year old ppl kept saying it was more of a honeymoon destination but we had a great time.... The hotel was beautiful...room was fantastic spacious and was prepared for our children we had a cot and sofa bed ready for the kids...we had welcome cookies with the children's names on them made them feel very special.... Had forgotten the baby sterilizer the hotel provided us with one which was fantastic....our butlers Kavi and Asim were just absolutely fantastic...thanks to them we were very very well taken care of....
View was just breathtaking from our balcony....it truly is paradise....
Big thank you to all the staff ....very very welcoming and helpful ....and very baby friendly ...
Thank you Kavi, Asim, Ashok and Christopher .... You all made our trip worthwhile.....
To Mr Simon (GM) you are running a great hotel ....thank you for making me and my family feel so welcome.....

Definitely a must go... We went to curresse island..saw the turtles and had an absolute fantastic BBQ....
Took bikes from the hotel and rode down to the village which was beautiful.....
Went twice to Anse lazio beach the beach was amazing as well as the little cafe there food was very good there so ended up making two trips.....

Basically if you want to relax and do nothing ...just swim and eat this is the place to go ...ultimate relaxation even with kids.....raffles had a great kids club my daughter went crab hunting with them and attended their pool activity....my kids were happy we were happy!!!!!

Just one small suggestion they need to bring in a bit more on the food menus as it is slightly small ...both pool and in room dining.....

Overall fantastic holiday thanks to raffles....

Sameer Ansari

Room Tip: Definitely recommend the panoramic view room it's higher up but breathtaking view....great when...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sobia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, December 27, 2012
Dear Ansari,

Thank you for your review.
We are delighted to hear that you found our butler service, kids club and hotel in general to be excellent. Our team always enjoys positive comments and we have shared your feedback accordingly.

We look forward to welcoming you and your family back on your next holiday!

Best regards,
Raffles Praslin Team
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Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 9, 2012

Service at the Resort was from Very Good to Excellent,at least for the price that you pay for everything! the location is great and after couple of experiences from the moment we arrived in Mahe Airport and after that an A/C that didnt work for few hours in our room; we enjoyed our stay, the staff over there is very very attentive, friendly and caring (specially at the swimming pool area and transportation within the resort :-)

However the first impression received from Raffles was not so good ; as they received Us when we arrived at Mahe airport from DXB (Thank You very Much) but they let us waiting in the airport cafe .... for around one hour before they could get a driver to take us to the 'Raffles Lounge' .- Which is by the way - a very good idea if your flight connecting to Praslin is hours away... and very important if they dont make excuses or lie to you not to take you there...

On the last day we were expecting the lounge to be ready for us again but this didnt happen ... The person meeting us at the airport LIED to us telling us the lounge was fully booked and too many people were there??? ... In other words , he was refusing to taking us to the lounge. As we insisted; we got the lounge arranged for us .. well ... not really arranged! . When we arrived at the lounge everything was a real mess ... dirty towels over sofas, toilets and on the floor...dirty cups, glasses and rubbish here and there... and amanzingly : NO ONE was there as we were told! very dissapointing for the last day of our holiday ! Photos available!

It seems the Management quickly forgot about an answer on this. Recommendations for the Resort : Dont offer the lounge if you cannot offer a standard of service with the category of Raffles! Should work on First and Last Impression for your guests, of course, if you are willing to have them back!

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jx2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, General Manager at Raffles Seychelles, responded to this review, December 19, 2012
Dear Jx2011,

Thank you very much for taking the time to give us such detailed feedback on your stay with us.
We are very disappointed indeed to read your comments on the state of the lounge and the service provided by our airport team. We pride ourselves on the level of service, comfort and attention to detail we offer our guests, however on this occasion we have failed you.

Since your feedback we have reviewed the lounge and levels of service provided and the airport team is currently being counseled and retrained, and will be more closely monitored in the future.

Thank you again for bringing this to our attention, and as mentioned in our prior email correspondence, we are taking this very seriously. If you wish to discuss this topic in further detail, please contact me on simon.hirst@raffles.com.

We thank you for your very positive comments about our service overall at the hotel especially regarding the pool team and drivers. We have shared your kind comments with them accordingly.

We hope to welcome you back to experience the improvements in the future.

Warm regards,
Simon Hirst
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dubai
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 28, 2012

great and friendly staff coupled by an amazing view make one heck of a stay. the beach is however small and not as i had expected it to be. On the flip side, anse lazio is only 10 minutes by car. anse lazio is easily in the top 10 best beaches of the world.

Room Tip: the higher the better and to the right of the hotel. we stayed in 187 which had an amazing view and...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, November 30, 2012
Dear Sam K,

Thank you for taking the time to write a review. We are very happy that you have enjoyed your stay with us and look forward to welcoming you back in the future.

Best regards,
Raffles Praslin Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffles Seychelles

Property: Raffles Seychelles
Address: Anse Takamaka, Praslin Island, Seychelles
Phone Number:
Location: Seychelles > Praslin Island > Anse Takamaka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Anse Takamaka
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Raffles Seychelles 5*
Number of rooms: 86
Official Description (provided by the hotel):
From across the continents of Europe and Asia, the legend of Raffles now extends to the enchanting islands of the Seychelles, cradled at the heart of the Indian Ocean. Raffles Praslin Seychelles presents an all-villa Seychelles luxury resort nestled within the stunning island of Praslin that was once declared the rediscovered Garden of Eden. This Seychelles hotel seeks to present guests with an escape where warm native Seychellois hospitality is infused with the enchanting touch of Raffles. Surrender to the sun-kissed allure of Anse Takamaka’s powdered sands, on to which spill the eighty-six spacious villas fashioned to assure lavish comfort. These private abodes offer a choice of whispering, opal-hued oceans and lush green hills. Be immersed in the relaxing therapies of the exclusive Raffles Spa, which coupled with the soothing embrace of unsullied nature, rejuvenate both body and spirit. Taste the distinguished flavours of the breezy Curieuse Seafood Restaurant, the local cuisine and Mediterranean delights of Losean or the light comfort food by the Pool Bar. ... more   less 
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Also Known As:
Raffles Praslin Hotel Anse Takamaka
Raffles Seychelles Praslin Island

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