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“Raffles praslin great experience....a must go!!!”
5 of 5 bubbles Review of Raffles Seychelles

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Raffles Seychelles
Ranked #1 of 1 Hotels in Anse Takamaka
Certificate of Excellence
Dubai, Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Raffles praslin great experience....a must go!!!”
Reviewed December 23, 2012

Just got back from praslin, was apprehensive as traveling with a 9 month baby and 6year old ppl kept saying it was more of a honeymoon destination but we had a great time.... The hotel was beautiful...room was fantastic spacious and was prepared for our children we had a cot and sofa bed ready for the kids...we had welcome cookies with the children's names on them made them feel very special.... Had forgotten the baby sterilizer the hotel provided us with one which was fantastic....our butlers Kavi and Asim were just absolutely fantastic...thanks to them we were very very well taken care of....
View was just breathtaking from our balcony....it truly is paradise....
Big thank you to all the staff ....very very welcoming and helpful ....and very baby friendly ...
Thank you Kavi, Asim, Ashok and Christopher .... You all made our trip worthwhile.....
To Mr Simon (GM) you are running a great hotel ....thank you for making me and my family feel so welcome.....

Definitely a must go... We went to curresse island..saw the turtles and had an absolute fantastic BBQ....
Took bikes from the hotel and rode down to the village which was beautiful.....
Went twice to Anse lazio beach the beach was amazing as well as the little cafe there food was very good there so ended up making two trips.....

Basically if you want to relax and do nothing ...just swim and eat this is the place to go ...ultimate relaxation even with kids.....raffles had a great kids club my daughter went crab hunting with them and attended their pool activity....my kids were happy we were happy!!!!!

Just one small suggestion they need to bring in a bit more on the food menus as it is slightly small ...both pool and in room dining.....

Overall fantastic holiday thanks to raffles....

Sameer Ansari

Room Tip: Definitely recommend the panoramic view room it's higher up but breathtaking view....great when...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sobia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, December 27, 2012
Dear Ansari,

Thank you for your review.
We are delighted to hear that you found our butler service, kids club and hotel in general to be excellent. Our team always enjoys positive comments and we have shared your feedback accordingly.

We look forward to welcoming you and your family back on your next holiday!

Best regards,
Raffles Praslin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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956 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 9, 2012

Service at the Resort was from Very Good to Excellent,at least for the price that you pay for everything! the location is great and after couple of experiences from the moment we arrived in Mahe Airport and after that an A/C that didnt work for few hours in our room; we enjoyed our stay, the staff over there is very very attentive, friendly and caring (specially at the swimming pool area and transportation within the resort :-)

However the first impression received from Raffles was not so good ; as they received Us when we arrived at Mahe airport from DXB (Thank You very Much) but they let us waiting in the airport cafe .... for around one hour before they could get a driver to take us to the 'Raffles Lounge' .- Which is by the way - a very good idea if your flight connecting to Praslin is hours away... and very important if they dont make excuses or lie to you not to take you there...

On the last day we were expecting the lounge to be ready for us again but this didnt happen ... The person meeting us at the airport LIED to us telling us the lounge was fully booked and too many people were there??? ... In other words , he was refusing to taking us to the lounge. As we insisted; we got the lounge arranged for us .. well ... not really arranged! . When we arrived at the lounge everything was a real mess ... dirty towels over sofas, toilets and on the floor...dirty cups, glasses and rubbish here and there... and amanzingly : NO ONE was there as we were told! very dissapointing for the last day of our holiday ! Photos available!

It seems the Management quickly forgot about an answer on this. Recommendations for the Resort : Dont offer the lounge if you cannot offer a standard of service with the category of Raffles! Should work on First and Last Impression for your guests, of course, if you are willing to have them back!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jx2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, General Manager at Raffles Seychelles, responded to this review, December 19, 2012
Dear Jx2011,

Thank you very much for taking the time to give us such detailed feedback on your stay with us.
We are very disappointed indeed to read your comments on the state of the lounge and the service provided by our airport team. We pride ourselves on the level of service, comfort and attention to detail we offer our guests, however on this occasion we have failed you.

Since your feedback we have reviewed the lounge and levels of service provided and the airport team is currently being counseled and retrained, and will be more closely monitored in the future.

Thank you again for bringing this to our attention, and as mentioned in our prior email correspondence, we are taking this very seriously. If you wish to discuss this topic in further detail, please contact me on simon.hirst@raffles.com.

We thank you for your very positive comments about our service overall at the hotel especially regarding the pool team and drivers. We have shared your kind comments with them accordingly.

We hope to welcome you back to experience the improvements in the future.

Warm regards,
Simon Hirst
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dubai
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 28, 2012

great and friendly staff coupled by an amazing view make one heck of a stay. the beach is however small and not as i had expected it to be. On the flip side, anse lazio is only 10 minutes by car. anse lazio is easily in the top 10 best beaches of the world.

Room Tip: the higher the better and to the right of the hotel. we stayed in 187 which had an amazing view and...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, November 30, 2012
Dear Sam K,

Thank you for taking the time to write a review. We are very happy that you have enjoyed your stay with us and look forward to welcoming you back in the future.

Best regards,
Raffles Praslin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slough, United Kingdom
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 24, 2012

If you are looking for a relaxing beach holiday and have unlimited funds, the Raffles resort at Praslin, Seychelles is worth serious consideration.

We had a Panoramic Villa, which as far as we could make out is the same as and Ocean View Villa only further up the hill. c. £500/ night gets you a James Bond spec. suite big bathroom, inside and outside showers, and a bath that is designed so that you can bathe overlooking the fabulous Seychelles coast. Also personal infinity pool and large terrace area.

Your butler takes care of day to day details like booking trips to other islands, any travel plans, restaurant reservations, etc., and will drive you round the resort and back up the hill to your villa in an electric golf cart.

The quality of food is close to Michellin Star, though less formal. Breakfast was a fantastic start to every day. One evening we had an in room bbq which was excellent.

The gym, spa and workout programmes are all of the highest quality. My wife and I did an Abs class where we were the only people in the class, and had the session tuned to our abilities; excellent.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, November 24, 2012
Dear Andy,
Thank you for your review. We are delighted to hear that you found our service and spa facilities to be excellent. Many thanks also for the feedback on the villa. We very much look forward to welcoming you back soon.
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Warsaw, Poland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 20, 2012

Great experience! Ethiopian Airlines lost our luggage and the staff at Raffles could not have been more helpful, understanding, and accommodating. All we had were the clothes on our backs so they washed our clothes for free and drove us into town to buy a few things (also for free). Chandan and Kavi were excellent Butler's and very friendly. So was Tomas (who worked near reception). There was also a woman working at the pool who always had a smile on her face and was very helpful~ wish I had written down her name. Breakfast is amazing and the omelets are fantastic! Over all, wish we could have stayed another few days.

Room Tip: An ocean view room would be preferable but all of the villas are excellent and the property is beaut...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jjgators88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, November 24, 2012
Dear Guest,
Thank you again for visiting us at Raffles Praslin Seychelles and we look forward to welcoming you back in the not too distant future. We note that you particularly enjoyed Breakfast in Locean Restaurant, so we’ll have that ready for your next visit.
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Dubai, Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 17, 2012

cant not rate this hotel highly enough! having stayed in alot of the top hotels we have never experienced service quite like the Raffles Praslin! at one point i thought that my mind was being read as everything that i wanted or was going to ask for had been done already! the staff are amazing the facilities fantastic and the views are simply gorgeous! great hotel and will definitely be coming back

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dion M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, November 24, 2012
Dear Dion,
Thank you very much for your comments.
We are always looking for ways to make our service better, and it is a very gratifying to hear from our guests when they are pleased. We do hope you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed November 1, 2012

We just got back from a week-long stay at this resort and we can truly say that it is impeccable in every sense! They only have villas that are superb for views, facilities and space.
We travel around 4 times a year and have travelled pretty much all over the world, stayed in most 5 stars resorts but this place takes the trophy hands down for the best place ever. I could probably write a few chapters on the resort but to summarise things ,the staff are phenomenal from the cleaners, waiters, villa butlers and management, and I we really think these people make the place so special.
As said accommodation is superb, food fantastic and if it is not on the menu,Chef Ajas and his team will create something fantastic for you as they did for us on many evenings as 4 of the family are vegetarians.
A big thanks to Chandon Singh and Kavi Mathur ,our personal butlers!
Bernard and his team by the pool and beach are second to none and could not do enough!
Vivienne in the gym was a delight along with all in the beautiful spa.
Oliver, the food & beverage manager was superb and really took care of us, and finally I big thanks to Olly and Simon for running such a fantastic resort and we truly felt at home.
Just go everybody, you really don't know what you are missing on!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SRKLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Seychelles, responded to this review, November 24, 2012
Dear Guest,
Thank you very much for staying with us and for recommending us on Tripadvisor.
We are delighted that you had great stay and thoroughly enjoyed having you as a guest at our hotel. We very much look forward to welcoming you back one day soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffles Seychelles

Property: Raffles Seychelles
Address: Anse Takamaka, Praslin Island, Seychelles
Phone Number:
Location: Seychelles > Praslin Island > Anse Takamaka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Anse Takamaka
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Raffles Seychelles 5*
Number of rooms: 86
Official Description (provided by the hotel):
From across the continents of Europe and Asia, the legend of Raffles now extends to the enchanting islands of the Seychelles, cradled at the heart of the Indian Ocean. Raffles Praslin Seychelles presents an all-villa Seychelles luxury resort nestled within the stunning island of Praslin that was once declared the rediscovered Garden of Eden. This Seychelles hotel seeks to present guests with an escape where warm native Seychellois hospitality is infused with the enchanting touch of Raffles. Surrender to the sun-kissed allure of Anse Takamaka’s powdered sands, on to which spill the eighty-six spacious villas fashioned to assure lavish comfort. These private abodes offer a choice of whispering, opal-hued oceans and lush green hills. Be immersed in the relaxing therapies of the exclusive Raffles Spa, which coupled with the soothing embrace of unsullied nature, rejuvenate both body and spirit. Taste the distinguished flavours of the breezy Curieuse Seafood Restaurant, the local cuisine and Mediterranean delights of Losean or the light comfort food by the Pool Bar. ... more   less 
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Also Known As:
Raffles Praslin Hotel Anse Takamaka
Raffles Seychelles Praslin Island

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