This hotel is full of retirees which looked quite satisfied with the provided services. We are a young couple and our aim was to enjoy the wellness in the hotel during a few nights stay in February 2019. We were, unfortunately, quite disgusted by the obsolete appearance and dirtiness of the wellness facility, which was probably not repaired for a few tens of years. There is no place to rest after sauna, only a very dark and unpleasant corner. In the whole wellness area you can find some 10 deckchairs, some of them broken, all dirty. We were just unable to feel pleasant in the facility, and therefore we went to other wellness services in the vicinity. The spa house Balneoterapia looked even worse, like a very old hospital without cleaning service. The meals given by the hotel are surely not good enough for a 4* hotel. The room looked good, but the beds were hard like in some barracks. Wifi on the room was too slow for watching a movie using online stream. The only thing which a bit improved the impression was kind and helpful staff. If you are a bit used to normal standards, don't spend your time in this hotel. Just see the attached photos to consider the provided quality of the service.
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Hotel bol plný dôchodcov, ktorí sa zdali byť s poskytnutými službami spokojní. Sme mladý pár, ktorý navštívil hotel s cieľom užiť si...This hotel is full of retirees which looked quite satisfied with the provided services. We are a young couple and our aim was to enjoy the wellness in the hotel during a few nights stay in February 2019. We were, unfortunately, quite disgusted by the obsolete appearance and dirtiness of the wellness facility, which was probably not repaired for a few tens of years. There is no place to rest after sauna, only a very dark and unpleasant corner. In the whole wellness area you can find some 10 deckchairs, some of them broken, all dirty. We were just unable to feel pleasant in the facility, and therefore we went to other wellness services in the vicinity. The spa house Balneoterapia looked even worse, like a very old hospital without cleaning service. The meals given by the hotel are surely not good enough for a 4* hotel. The room looked good, but the beds were hard like in some barracks. Wifi on the room was too slow for watching a movie using online stream. The only thing which a bit improved the impression was kind and helpful staff. If you are a bit used to normal standards, don't spend your time in this hotel. Just see the attached photos to consider the provided quality of the service.
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Hotel bol plný dôchodcov, ktorí sa zdali byť s poskytnutými službami spokojní. Sme mladý pár, ktorý navštívil hotel s cieľom užiť si wellness a kúpeľné procedúry sme brali ako príjemné spestrenie. Nanešťastie, boli sme dosť znechutený zastaranosťou a špinavosťou wellness zariadenia, kde ste mohli nájsť špinu zažratú na lehátkach, na dlažbe aj na okraji bazéna pozdĺž hladiny. Zariadenie vyzerá, ako by ho neopravovali pár desiatok rokov a neupratovali nejaký ten rok. V celom wellnesse je asi 10 lehátok (niektoré zlomené) a jediný priestor na relax po saune je malý tmavý špinavý kút. V tomto prostredí sme sa necítili dobre, a tak sme si zaplatili wellness v inom zariadení v okolí. Kúpeľný dom Balneodom vyzeral ešte horšie, ako stará neupratovaná nemocnica so špinavým linoleom na podlahe, kde človeka len chytí depresia. Podávaná strava určite nedosahuje úroveň 4* hotela. Izba vyzerala dobre, ale mali sme miesto manželskej dve postele oddelené drevenou medzerou, pričom matrace boli tvrdé ako v kasárňach. Wifi bolo pomalé na sledovanie filmu online. Jediná vec mierne zlepšujúca dojem bol ochotný a milý personál. Ak ste zvyknutí na bežný štandard, netrávte čas v tomto hoteli. Zhodnoťte kvalitu wellness služieb na priložených fotografiách.More
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