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“Quest Bundoora - a convenient place to stay in Melbourne”

Quest Bundoora Serviced Apartments
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Quest Bundoora Serviced Apartments
Certificate of Excellence
Reviewed March 12, 2014

We stayed in a King Bed Studio apartment in Bundoora Vic which is about 25 mins from Tullamarine airport and 20km to Melbourne with rural Victoria close by too (Whittlsea, Kinglake, Yea, etc). We were promised free wifi as part of the deal but it didn't eventuate and we gave up after 2.5 hours and many phone calls to reception. Otherwise all was OK and not noisy despite it being fully booked on a Saturday night.
The staff were very polite and helped as much as could be expected. As we arrived early we has no trouble gaining undercover free parking.
Air conditioning is stand alone per room so can be tailored to meet your own needs.
Basic cooking facilities but no dishwasher or oven in the studio rooms. There is a lot of construction occurring all around this site so may be quite noisy on weekdays but it was pretty quiet on Sat/Sun.
A major supermarket chain is located a short walk away plus a butcher and seafood shops. Dining of various styles is also in the shopping centre and across the road is a large suite of shops set up as factory outlets with a food hall.

Room Tip: If we were staying longer a one bedroom apartment would probably be better than a studio apartment.
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  • Stayed: March 2014, traveled with family
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Thank RickH_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mosh2000, Manager at Quest Bundoora Serviced Apartments, responded to this reviewResponded March 16, 2014

Dear Richard,

Thank you kindly for your review, we appreciate your kind feeback. Quest Bundoora has just celebrated its first year of opening and we are happy to hear you found the location and and apartment comfortable.
Richard, we are very sorry to hear that you were unable to access the internet as a complimentary service included in the Studio suite that you had reservation for. Our internet provider is always wonderful and helpful on all occasions and this is the first time the interent has been down since our opening, we are so very sorry and if you book something online with interent included, you absolutley should receive this. Our reception team mentioned they gave a box of chocolates to apologise when checking out, we would like to look after you further with a special discount if you may be back in the area soon, if you could please contact us and ask for the Manager ( Mark ) to discuss, we would be delighted to hear from you.
Hope you had a wonderful weekend Richard and hope to hear from you soon.
Thank you kindly,
Management

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307 - 313 of 319 reviews

Reviewed December 14, 2013

Its not often that a hotel outside of the CBD rises to any great heights, but the Quest Bundoora Serviced Apartments were a delightful turn up.
Located on the RMIT campus this relatively new hotel was clean comfortable and quiet.
The reception staff were fantastic and very helpful, thanks Ky and the rest of the team. On site parking was included in prices as was wireless (for corporate customers).
The only breakfast available is through snack boxes but there are several food outlets close by that provide breakfast.

  • Stayed: October 2013, traveled on business
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1  Thank Luckywandering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mosh2000, Guest Relations Manager at Quest Bundoora Serviced Apartments, responded to this reviewResponded December 31, 2013

Dear LuckyWandering,

It was so kind of you to provide such wonderful feedback on your recent stay with us at Quest Bundoora, we appreciate any feedback and thoroughly appreciate you taking the time to write about your recent stay. We have a wonderful team here and are very lucky to have each and everyone of our Quest Family.

We hope we have the opportunity to welcome you back again sometime soon.
Wish you a wonderful New Year.
Thank you kindly,
Management

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Reviewed December 2, 2013

I stay here for about 4-5 months, probably the most by one means. I had a delightful stay thorough out thee few months.

The most important thing is the behavior of the staff, friendly, polite and elegant. I didn't had car, so no way to comment on parking. The rooms are pretty good and well organized. Price for accommodation, internet connectivity were very reasonable to us for the long stay.

Very good place if you self cook and it's very close to different restaurants and also shopping complex (DFO).

I do remember few the staff names who treated us kindly and friendly each day. (I don't want to mentioned name in public), I would like to thank them and the manager for all their help to us for our long and good stay.

  • Stayed: January 2013, traveled on business
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Thank Viewp0rt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mosh2000, Guest Relations Manager at Quest Bundoora Serviced Apartments, responded to this reviewResponded December 31, 2013

Dear Viewp0rt,

It was such a pleasure having you stay with us for five months and thank you kindly for taking the time to provide such wonderful feedback.

We are so happy to hear you enjoyed your stay with us and we hope we have the opportunity in welcoming you back to Quest Bundoora sometime in the near future. Our Quest Team will be delighted to hear about your feedback.

Wishing you and your family a wonderful Christmas and a special 2014.
Thank you kindly,
Management

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Reviewed October 8, 2013

Fantastic team at reception. Rooms clean and well set out. Restaurants and cafes are located just a few minutes walk away. Its the little things that they do at Quest Bundoora that make me want to stay again. Great having parking included.

  • Stayed: October 2013, traveled on business
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Thank traveltenSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mosh2000, Guest Relations Manager at Quest Bundoora Serviced Apartments, responded to this reviewResponded October 9, 2013

Thank you for your very kind review yesterday, we are delighted to hear you found our new Quest Bundoora Serviced Apartments/Hotel clean and comfortable.

We are very lucky to have such a wonderful team / Quest family at Quest Bundoora and they will all be delighted to hear about your recent review.

Thank you so much and we hope we have the opportunity in welcoming you back very soon.
Have a great day.
With kind thanks,
Management

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Reviewed September 18, 2013

Quest Bundoora is a delightful surprise on the outskirts of Melbourne. It is ideally located for access to Latrobe University and RMIT Bundoora Campus and for the extensive industrial/manufacturing areas to Melbourne's North. The facility is just over a year old and is really nicely appointed. The absolute highlight though are the staff - everyone that I met, spoke to or corresponded with at Quest Bundoora was delightful to deal with and they dealt with all my queries and put into action any requests I had with grace and ease. Thank you Ky, Mark and Jenny in particular!

  • Stayed: August 2013, traveled on business
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Thank katec62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mosh2000, Guest Relations Manager at Quest Bundoora Serviced Apartments, responded to this reviewResponded October 9, 2013

Dear Kate,

Thank you kindly for taking the time to write such wonderful feedback on your recent stay at Quest Bundoora Serviced Apartments / Hotel, it is very kind of you to take the time to express how you enjoyed your stay.

We hope we have the opportunity to welcome you back again very soon Kate, we also now have a New Complimentary Shuttle bus and would be more than happy to drive you to your local place of business and a friendly chat with our bus driver.

Thank you Kate, enjoy your day.
With kind thanks,
Management

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Reviewed August 26, 2013 via mobile

Easy to find and well signed. No parking out the front, had to walk back to the reception. Then move car again. Good to know first if you have bags and kids. Bed was comfortable, kitchenette for coffee in the morning was well stocked.

  • Stayed: August 2013
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Thank Lucy4810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mosh2000, Guest Relations Manager at Quest Bundoora Serviced Apartments, responded to this reviewResponded August 28, 2013

Dear Lucy,

Thank you for your kind feedback, it was a pleasure having you stay at Quest Serviced Apartments / Hotel in University Hill.

Lucy, thank you for letting us know about the parking, we are working with the council to try to have a U-Shape drive way at our main entrance and your kind feedback will be very helpful.

We would be delighted to see you and your wonderful family again soon at Quest Bundoora.
Thank you and best wishes,
Management

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Reviewed July 20, 2013

We stayed for one night and was greeted with a warm friendly smile from our host Mark.
The apartments are well equipped, quiet and close to shops, restaurant and supermarket.
Staff are very friendly and courteous. We chose Quest Bundoora as we were attending an engagement party near by. I highly recommend these apartments and if we are back to the area Quest will be the one we book. Thank you Mark and Sharon for your wonderful service.

Room Tip: we were in room 302a -nice and quiet
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  • Stayed: July 2013, traveled as a couple
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1  Thank jackaboy30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mosh2000, Manager at Quest Bundoora Serviced Apartments, responded to this reviewResponded August 2, 2013

Dear Jackaboy30,
Thank you kindly for your lovely review, we are very lucky with our team at Quest Bundoora and it was a pleasure having you stay with us. We hope you had a wonderful time at your engagement party and hope we see you again sometime soon.

Thank you for taking the time to write such positive feedback, so nice of you.
With kind thanks,
Management

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Additional Information about Quest Bundoora Serviced Apartments

Address: Quest Hotel 40 Janefield Dr, Bundoora, Victoria 3083, Australia
Location: Australia > Victoria > Greater Melbourne > Bundoora
Amenities:
Free Parking Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Bundoora
Price Range: $133 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Bundoora Serviced Apartments 4*
Number of rooms: 72
Official Description (provided by the hotel):
Quest Bundoora Serviced Apartments is a Brand New property located in the wonderful location of University Hill, Bundoora, Victoria.The hotel features a mixture of Studio, One, Two and Three bedroom serviced apartments and conference centre. With 71 rooms to choose from it caters for short and long stay bookings. NEW Complimentary Shuttle Service now available for our guests from Mondays to Fridays within the local area ... more   less 
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