After looking at various websites and photos I had high hopes for Hello Hotel and for the price and location (I was visiting for Tattoo Tea Party) expected a decent service.
On arrival I noted that the handwash dispenser didnt work and noted a bodywash dispenser but assumed this worked as it was all over the bath on arrival. The bathroom was clean in the main areas but skirting boards and floors were filthy as was the bin. There was no shower gel or shampoo or conditioner but on the wall was a sign saying toiletries would be available at reception so thought I would just ask in the morning as we were both really tired.
The bed was comfortable and satisfactory and they did provide water and coffee/tea which was nice. Again the room was hit and miss with cleaning.
In the morning I noticed the bath gel dispenser didnt work so sent my partner to reception. No soap, shower gel or shampoo was available. My partner had to drive to the nearest garage but could only get soap so I had to leave with unwashed hair. I thought for the price that toiletries would be provided as they usually are so didnt pack any.
The breakfast consisted of a bacon and sausage sandwich and orange juice and a muffin. No choice was given for breakfast and we wasnt told what was inside or asked if we were vegetarian. Im not, but did not want the bacon and sausage sandwich so ate just the muffin.
For the price the room and service was very average, for what we got I would normally expect to pay B&B rate, not 4 star hotel rate. I would not stay in the hotel again and will in future stay closer to the event we were visiting.
I would avoid at all costs for the price.
- Official Description (provided by the hotel):
- Hello Hotel Manchester is a quality budget hotel from the hello hotel group situated within 5 minutes drive of Manchester city centre. All room rates included free Wi-Fi, free parking, free coffee/tea and a free hot takeaway breakfast. Ideally located for football stadiums, Trafford centre shopping and Manchester Arena. Situated on the A580 it is within easy reach of all major motorways. Say hello to a good night's sleep........................... ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com and LateRooms so you can book your Hello Hotel Manchester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.