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“airport hotel with a view”

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Hilton Villahermosa & Conference Center
Ranked #3 of 35 Hotels in Villahermosa
Certificate of Excellence
Reviewed December 26, 2010

We slept at the Hilton because it was close to the airport and our flight left early. We arrived in the evening and checked-in with no problem, but also we didn't get the notice that we, as accepted before online, were upgraded to a bigger room due to its availability. So we were suprised when we entered the room with its two TVs, jacuzzi tub, ... and the nice view over the plain that you can also enjoy from the pool. But I was even more suprised when I heard that the hotel had no Wi-Fi in the rooms but I had to use a small 50cm cable which forced me to sit at the desk instead of relax on the couch or bed. A little later we tried to get PayTV but the remote didn't work so we ordered a new one and the replacement came quick but also didn't work. We were told that we would recieve a different TV in order for it to make it work and another hour later, when asking for it again, we were called back and simply told that PayTV wasn't available at this moment. To me this sounded like a bad excuse not to go through the pain and changing the equipment. Anyway. We also went to the restaurant, both for dinner (due to a lack of alternatives) and breakfast, which was written to be available from 6:00am on but in reality isn't before 6:30am. Luckily no one cared when we picked the not yet finished buffet but also no one told us that the buffet is not the breakfast that is included in the upgrade that we haven't been told about before. So we ended up paying that one extra. Anyway, the rooms are clean, they don't seem to be used that much. That could also be told from the smell of the water when I filled the jacuzzi tub. The beds are comfortable and after a good night sleep we checked out and catched a free hotel shuttle to the airport.

  • Stayed: December 2010, traveled as a couple
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1  Thank SWiedemann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 - 175 of 690 reviews

Reviewed March 4, 2010

We stayed at the Hilton Villahermosa for two days in february as we were attending a wedding party in the area. The hotel is situated just 5 minutes by car from the airport and they provide complimentary shuttle service so make sure to make a reservation and let them know which flight you are arriving with. We had booked an executive room and got a nice comfortable room facing the pool area. In room amenities included free wifi, coffee maker, Hilton robes etc. Room was quiet, clean and beds were comfy. Even though we were on the executive level, the lounge was not open during our stay. We decided to go for a margharita in the hotel bar after we checked in but had to ask for it as it is located half a floor below the lobby level, behind some large aquariums. Not a bootle of booze in sight as you expect the entire bar wall to be covered with spirits like in any bar... but obviusly they had them all stowed below the bar desk. Anyway we got a margharita worth the name from the very friendly and chatty bartender.
Breakfast was superb. They have at least one waiter per table so don't expect to get anything for your self from the buffet. All kinds of hot breakfast food, assortments of local fruits, yoghurts, meat stews (!) pastries and of course any eggs or waffles on request.
The pool area was very large and well maintainded with three pools and a jacuzzi. The view over the quiet lush area sorrounding the hotel was very relaxing.

Most of the staff did not speak english very good, but as I speak spanish we never had an issue with it. However the service level among the staff was very high and very friendly.

Hotel is a few miles from town so the location is'nt perfect for an evening stroll to find a local bar or anything. But as a hotel it was very good in general and we could not ask for more taking into consideration rates are around a hundred bucks a night.

  • Stayed: February 2010, traveled with family
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1  Thank GL0BETR0TTER73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2009

After travelling from Toronto and transferring from Mexico to Villahermosa which took more than 16 hours. What a surprise when I saw a gentleman holding a sign with my name on it. We were wisked away to the hotel. Great rooms, robes in the room, great shower. Had a late dinner. The food was exceptional. The breakfast the next day was just as good. Pricey but you don't mind when the service and place is so great.

  • Stayed: February 2009, traveled with friends
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Thank remydoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2008

Stayed here twice in 2 years. Each time I enjoyed my stays. The pool is great. The restaurant wasn't bad, and I must say, the sopa azteca was really great! Hotel lobby decor is very nice, rms as well. Love the shower.

  • Stayed: March 2008, traveled with family
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Thank travelnutMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2008

The hotel itself is quite nice, the rooms are comfortable, the pool is fantastic, and the restaurant was good (though expensive).

Our problems started with check in... we were given a room right across from the construction the hotel is doing (despite the fact it's a large hotel, and plenty of other rooms were further away). We asked to switch, and they quickly obliged. Then we ran into a bigger problem: bugs. Lots and lots of bugs... little ones, big ones, all of the above. I couldn't count how many beetles/cockroaches we killed or had to throw away b/c they were already dead. One could argue that we should expect this problem b/c the hotel is in the middle of the jungle... but we stayed in hotels in other parts of Chiapas (one of which was only USD 40) and did not have this problem. The food we ordered for room service was almost inedible -- a big disappointment following the very good food at the sit down restaurant.

  • Stayed: March 2008, traveled as a couple
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1  Thank C&L23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2007

First I have to say that we spent a couple of days in this hotel Thanks to hurricane Dean ....we were originally At the Hilton Cancun but they evacuate us to this hotel 16 hours away.....the experience of getting here was terrible becuase the distance and the location,also was a lots of people like us that didin't know the place so was kind a scary experience....but talking about the hotel in overall excellent experience...the personal very helpfull especially the guy name Jaime in the transportation desk he help us so much finding the best way to get back home....because the place its remote and they have a small airport with only one international flight from continental airlines to Houston so almost everybody has to book a new flights and cancel the originally flights out of Cancun ....all the other flights out of thsi city Villahermosa was on a mexican companies all of them with conections in Mexico city Airport .... but we manage to come back to Cancun after the hurricane left thanks to Jaime how gave us an excellent group of choices...and helpfull information because our flight was with jetblue and they dont have a office or number to call in mexico......the hotel was good , nice pools and good service better tahn the one in Cancun with half of price per room , the rooms spacious and even that the hotel main things were made for bussines people, we were a family of 3 and we find and pass a excellent time in here
I wiil recomend this hotel if you visit Villahermosa , because of the location next to the airport with free shuttle and help form the transportation desk.....also the quality of the rooms pools etc....

  • Stayed: August 2007, traveled with family
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Thank kike30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2007

This is a Hotel that provides the great service and accommodations that you could expect from Hilton anywhere in the world, and that here Villahermosa is much to say because there aren’t too many first class hotel choices.
It is just outside Villahermosa and this gives the double opportunity to be just a few minutes away from your business in-town meeting but then completely relax in a tropical resort with great views and peaceful environment.

  • Stayed: April 2007, traveled on business
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1  Thank MexTravelSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Villahermosa & Conference Center

Address: Adolfo Ruiz Cortines Oriente Km 12.8 | Col. Dos Montes, Villahermosa 86280, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Villahermosa
#2 Spa Hotel in Villahermosa
#4 Business Hotel in Villahermosa
Price Range: $58 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Villahermosa & Conference Center 4*
Number of rooms: 220
Official Description (provided by the hotel):
Discover Hilton Villahermosa & Conference Center, the closest hotel to the International Airport of Villahermosa, and offering complimentary transportation. The hotel is located just fourteen minutes from the City Center with easy access to the ancient Mayan city of Palenque and the business district of Tabasco 2000. This modern Villahermosa hotel also offers a complimentary shuttle service to Gallerias Tabasco, Altabrisa Shopping Mall and downtown. With 26 meeting rooms spread over 26,000 sq. Ft. And the largest number of breakout rooms in the city, this Villahermosa hotel is the ideal choice for your event of up to 1,000 Guests. ... more   less 
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Also Known As:
Hilton Villahermosa Hotel
Villahermosa Hilton
Hilton Villahermosa & Conference Center Tabasco, Mexico

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