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Reviews (475)
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All reviewsoutdoor poolgolf coursesouth downsfirst classsauna and steam roomsthe main housechanging roomssmall hotelsussex countrysidethis lovely hotelattention to detailperfect countrylovely touchlarge bedroombirthday treata real treatmy mum
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Reviewed June 22, 2012

We stayed here in April 2012 for my husbands birthday. Overall we had a really pleasant stay, the location is great, away from everything (although there is a pub in wallking distance if you like that kind of thing as he does !). We had one of the 'deluxe' rooms, it was spacious with a large bathroom and really great views. It was above the restaurant but was pretty quiet overall, it was a little dated but the effect that the hotel appears to be trying to acheive of a country house weekend party fitted with the decor !

The lounge area was comfortable, well stocked with newspapers and magazines, the staff appeared as if by magic whenever you needed anything and the majority were friendly anf helpful. We couldnt fault the welcome of anyone we met.

The food in the evening was excellent, as was the great traditional breakfast on the sunday morning. Service in the bar was friendly and and efficient, however one of our negative points was that we asked to change our dinner slot to 8.00pm from 7.30 as we had been out for a walk and were running late. Earlier in the day when we checked in we were told we having a set dinner slot was 'helpful but not essential' but then after shift change at 600pm we were told we could not change it as the restaurant was busy. It was a minor issue and in fact we ate nearer to 8.00 in the end because the restaurant staff forgot to bring us through our menus ! it was actually very quiet when we went in to eat as a large dinner party had finished eating and moved to a private room. One minor point was also the lack of dress code clarity, most people were dressed smart casual in fitting with the various couples/romantic break experience but there were some major exceptions and it might help if the hotel could clarify its dress code. In a hotel of this quality you expect some standard, if only trousers not shorts and muddy boots ! but we are probably old fashioned....

The spa was very new, excellent quality with comfortable changing rooms. Our only negative was that the Sauna and Steam rooms are separate in the Ladies and Gents areas, if you are on a romantic weekend break its nice to sit in the sauna together ! but we appreciate some guests may prefer the separate approach. It was not warm enough to sit near or use the outside pool and all the chairs were in use (well reserved with towels and magazines) in the pool area so we couldnt relax there, we were fine with this and enjoyed tea and cake in the lounge instead.

Overall a charming country house hotel and would reccomend it for a romantic weekend break if you live in the city and want to escape to the country. Would we return ? probably not but only because we live in Sussex, we normally travel further afield, and its pricey for what it is but you get the feel of staying in a country house (the honesty bar during the day being a great example of that) for the money. The spa is also a little small for a spa break, there are better hotels in the price range for that in Sussex, although for a pre-wedding night stay or indeed a wedding it would be excellent and very relaxing.

Room Tip: We thought it was worth paying for the delux room, very spacious and lovelly views. No noise that other guests complained of.
  • Stayed: April 2012, traveled as a couple
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6  Thank antiguatravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear Guests,

Thank you for sharing your experience of Park House.
I am delighted to hear your stay was comfortable, especially as it was a special occasion.
I am however sorry that the dining information your received from our team was contradictory, and i will make sure that this feedback is passed on.
We do have a smart casual dress code for the dining room, so it would appear that this wasn't enforced on the evening you dined with us, i do apologise.
Once again thank you for your honesty, and we will most certainly address the highlighted concerns.

Very best wishes
Rebecca Coonan & the team at Park House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2012

My husband and myself stayed for two nights. A very comfortable hotel in a very pretty setting. Staff very friendly and altogether a really relaxing weekend. Stayed in room 11 which was so comfortable, especially the bed. Slight noise from water tank above which was slightly annoying.
Excellent food and a wonderful honesty bar with every kind of drink you would like to have. Sadly did not make use of the spa but if we return certainly would.
Thank you all staff for making it very special as we are very fussy!

Room Tip: Pick room overlooking the garden.
  • Stayed: June 2012, traveled as a couple
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Thank Davina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear Guests,

Thank you for posting a review about Park House.
I am pleased that your stay was comfortable and we look forward to welcoming you back soon, perhaps you will have the opportunity to visit our spa at a later date.

Very best wishes

Rebecca Coonan & the team at Park House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2012

My daughter and i have just come back from a lovely mini break at this lovely hotel.Our deluxe twin room was large and very comfortable with lovely views of the gardens.We enjoyed breakfast and thought our evening meals were of a very high standard which we ate in their pretty dinning room.The weather was terrible which was my only complaint because i had booked this break for the outdoor facilities such as the outdoor pool and croquet etc and so only had the small indoor pool and gym and spa which made the holiday rather expensive for what we were able to enjoy.However we really enjoyed some wonderful relaxing spa treatments with the very professional therapists Rachael and Scarlett who made us feel pampered and special .

Room Tip: room 2 was lovely
  • Stayed: June 2012, traveled with family
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2  Thank MrsTigerLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear Guest,

Thank you for sharing your experience with other readers.
What a shame the weather put a dampener on your stay, lets pray for some sunshine soon!
Lovely to hear you made use of our spa facilities, we will make sure Scarlett and Rachel receive your glowing feedback.

Very best wishes

Rebecca Coonan & all the team at Park House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2012

My daughter and I spend a fabulous afternoon at the Spa at the Park House Hotel, the staff were excellent and just couldn't have been more welcoming and helpful. The treatment was excellent, the surroundings lovely and the cream team was to die for. In an age where you rarely get value for money I would not heistate to recommend this half day spa experience.

  • Stayed: June 2012, traveled with friends
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1  Thank Christine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

We stayed at the Park House Hotel for the night before and the night of our wedding also booking the whole hotel out for our guests on the second night. We had a wonderful stay and the hotel provided the perfect place for us and all our guests. The hotel were incredibly helpful in helping us organise all the rooms, organising a fantastic rehearsal dinner the night before and looking after everyone wonderfully throughout the stay. The location is beautiful and the hotel itself is luxury. We're hoping to go back for our first anniversary so we can experience it even more!

  • Stayed: May 2012, traveled as a couple
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Thank jonemlocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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