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“Beer Tour” 4 of 5 bubbles
Review of Novotel Sydney Rooty Hill

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Novotel Sydney Rooty Hill
Ranked #1 of 1 Hotels in Rooty Hill
Certificate of Excellence
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912 reviews from our community

Traveler rating
    516
    309
    61
    17
    9
See reviews for
274
250
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213
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
qld
Level Contributor
2 reviews
5 of 5 bubbles Reviewed November 22, 2010

very nice clean and injoy staying there . very thing we wanted rsl right next door

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank herveyfunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
182 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 458 helpful votes
4 of 5 bubbles Reviewed November 20, 2010

We had an awards dinner in the RSL so I had a quick look at the Novotel when we got our invitiation. Rooms seemed to be about $200 plus so I didn't think this was good value.

The week before the price on wotif had fallen to $149 and then I checked the Novotel website $120 prepay. I declined the $25pp prepurchase breakfast. My value rating represents the rate had I booked at the $200 rate.

Finding the parking area was an absolute nightmare especially at 5.30pm on a Saturday evening. Signs really are needed out on the club entrance and from the M7.

Check in was slow, one girl and a complicated booking ahead of me. On check in I was offered a $15 breakfast, my daughter could eat free as she is under 16. So I thought $7.50each for breakfast was pretty good.

The rooms are lovely and the bathrooms with the rainfall shower spacious with nice fluffy towels. Great TV with a nice lounge and 2 queen beds. It is an easy walk through to the club itself and it was very handy not having to worry about having a drink and getting home late.

The rooms would benefit from increased soundproofing from the hallways as I could hear a lot of talking about 7.30am, however it may have been that the guests were excessively loud. Other than that I slept like a baby, no outside club noise, cars etc.

Breakfast was not outstanding but at $15.00 I didn't expect anything great. There was ample scrambled eggs, bacon, tomatoes, sausages etc. Cereals and pastries were well supplied to. They cater for the tea drinker with T2 but if you like a decent coffee in the morning you're out of luck.

Check out was much more efficient and overall I was pleased we'd chosen to stay overnight for the $135 total.

  • Stayed November 2010
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank GurusW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, November 21, 2010
Thank you for your post. It is always a pleasure to receive positive feedback.

As we strive to continuously improve the quality of our services; it is only through such feedback that we can truly understand our business from our guest’s perspective.

Thank you again for sharing your experience and we look forward to welcoming you back to the Novotel Sydney Rooty Hill.

Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed November 17, 2010

Pillows are very hard and the aircon wasnt working properly on a 35 degree day, but they did get us a fan.

  • Stayed November 2010
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, November 21, 2010
Thank you for your post. It is always a pleasure to receive positive feedback.

Please accept my apologies for the issue you experienced with the air-conditioning; as part of our recent hotel upgrade we have installed a more energy efficient and environmentally friendly system and as such experienced some minor technical issues which have now been rectified.

Thank you again for sharing your experience and we look forward to welcoming you back to the Novotel Sydney Rooty Hill.

Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed November 3, 2010

The room was really nice. Downside was the light over the bar would not turn off so we had to remove the bulb. Only 1 lift - very busy night so had to wait a long time to get upstairs and downstairs. All in all though..... really nice and comfortable. Will return

  • Stayed October 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, November 9, 2010
Thank you for your post. It is always a pleasure to receive positive feedback.

As we strive to continuously improve the quality of our service; it is only through such feedback that we can truely understand our business from our guest's perspective.

You would be pleased to know that we have now completed our room refurbisment and as such have all our lift services back fully functioning.

Thank you once again for sharing your experience and we look forward to welcoming you back to the Novotel Sydney Rooty Hill.

Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney Rooty Hill

Property: Novotel Sydney Rooty Hill
Address: 33 Railway Street, Rooty Hill, Blacktown, New South Wales 2766, Australia
Location: Australia > New South Wales > Greater Sydney > Blacktown > Rooty Hill
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rooty Hill
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Sydney Rooty Hill 4.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Novotel Sydney Rooty Hill Hotel Rooty Hill
Holiday Inn Sydney

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