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“Night away”

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Novotel Sydney Rooty Hill
Ranked #1 of 1 Hotels in Rooty Hill
Certificate of Excellence
East Maitland, Australia
Level 1 Contributor
3 reviews
“Night away”
Reviewed March 13, 2013

The room was large & just been revamped. Fantastic look, very modern & up-to-date. Parking was excellent & convenient. Beds were not comfortable & pillows were hard, with no extra ones. Great location! Next door to Rooty RSL with great food & entertainment. Would definitely stay again, as it was clean & very appealing.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank trish673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, March 17, 2013
We very much appreciate your comments regarding your recent stay at the Novotel Sydney Rooty Hill.

With facilities such as Rooty Hill RSL, AMF bowling, One55 Health & Fitness adjacent to the property and both Blacktown International Sports Park and Eastern Creek within 3km of the hotel certainly makes for an enjoyable and convenient stay.

Thank you again for sharing your experience, and we hope to see you on your next visit to the region.

Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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956 reviews from our community

Traveler rating
    533
    328
    65
    19
    11
See reviews for
285
258
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233
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Newcastle, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2013

The room was a tremendous size with King bed which was very comfortable. The staff were most helpful. Very close to the RSL club to enjoy a nice meal with easy access to the motel. The parking would be better if I could access the motel easier.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Cam123_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, March 17, 2013
Thank you for staying with us at Novotel Sydney Rooty Hill and for taking the time to comment, it is much appreciated.
It is pleasing to hear of your positive experience at Novotel Sydney Rooty Hill and I look forward to welcoming you to our hotel again soon.
Kind Regards,
Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2013

The accommodation was fine. The staff not very friendly , not smiling not that helpful. The breakfast was really bad. Eggs cold, bacon said crisp but was just hard so much so could not bite through and cold. I would not eat breakfast there again or recommend.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Swan603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, March 17, 2013
Thank you for taking the time to tell us about your experience at Novotel Sydney Rooty Hill.

I am disappointed that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of the Hotel for the problems you experienced, and assurance that this is not an example of the service, nor character of the Novotel Sydney Rooty Hill.

Kind Regards,
Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aus
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 25, 2013

We had a massive room with a spa in the corner of the room (not the bathroom). Was clean and modern.

Plenty of car-parking, buffet breakfast was reasonably priced and we had a game of bowls at the adjacent AMF bowling alley.

Great if you need to be in Sydney's Western suburbs.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank taraandkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, March 17, 2013
Thank you for staying with us at Novotel Sydney Rooty Hill and for taking the time to comment, it is much appreciated.
It is pleasing to hear of your positive experience at Novotel Sydney Rooty Hill and I look forward to welcoming you to our hotel again soon.
Kind Regards,
Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 25, 2013 via mobile

Aircon leaked onto the carpet so floor was wet . Shower flooded bathroom. No information book was in the room. The worst nights sleep(what I got) ever as the rain pelted into the aluminum window sill until 2.30am it was like we were camping under a tinned roof! However good sized rooms beds were very comfortable And staff were welcoming and friendly.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WCMI-Manager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, March 17, 2013
Thank you for taking the time to tell us about your experience at Novotel Sydney Rooty Hill.

I am disappointed that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of the Hotel for the problems you experienced, and assurance that this is not an example of the service, nor character of the Novotel Sydney Rooty Hill.

Kind Regards,
Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 19, 2013

We have stayed on four occasions at this hotel and love it. The dining room is being renovated at the moment and that is something to look forward. Some receptionists are a bit plastic, but we have met a couple of very nice girls. Dining staff were very friendly. The general location is not too desirable, but the hotel rooms compensate. They are so large that maybe they need a larger television. We shall go back again.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MEZZAMARIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, March 17, 2013
Thank you for staying with us at Novotel Sydney Rooty Hill and for taking the time to comment, it is much appreciated.
It is pleasing to hear of your positive experience at Novotel Sydney Rooty Hill and I look forward to welcoming you to our hotel again soon.
Kind Regards,
Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney Rooty Hill

Property: Novotel Sydney Rooty Hill
Address: 33 Railway Street, Rooty Hill, Blacktown, New South Wales 2766, Australia
Location: Australia > New South Wales > Greater Sydney > Blacktown > Rooty Hill
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rooty Hill
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Sydney Rooty Hill 4.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Novotel Sydney Rooty Hill Hotel Rooty Hill
Holiday Inn Sydney

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