We recently stayed here for 2 nights with our two children in a one bedroom standard room. The room consisted of two Queen sized beds, a lovely clean & renovated bathroom & lots of space! I booked online, but called the night before & spoke with Anesh in reception, as I am very picky about hotel rooms, particularly the state of the bathrooms. Anesh ( I think that's how you spell it) advised me that he would make sure we would have a room with a newly renovated room, and when we arrived, I was pleasantly surprised. The room & bathroom were very clean & comfortable. All staff were friendly & helpful. There was an issue on our floor with a group of drunk men causing a bit of a trouble in the hallway, but it was football grand final night, & security sorted it out immediately. The only issue we felt could be rectified is the parking arrangements. The car park is very secure, any one can gain access, and as a result our towbar was stolen, the staff were helpful & apologetic, and looked into the video footage, but unfortunately were unable to see the location our car was parked in. The club joined to he motel, has a lovely huge restaurant, with decently priced meals, and there is a kids club that our children had fun at while we enjoyed some time in the club. Unfortunately, it is not open Sunday nights, so our girls were disappointed they couldn't go again the next night. Overall, we enjoyed our stay here, and although the location isn't the best, and is a little expensive for the area it is in, we would recommend this motel, and would definitely stay here again. Again a special mention to Anesh & Morgan from reception, whose customer service is outstanding!
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- Also Known As:
- Novotel Sydney Rooty Hill Hotel Rooty Hill
- Holiday Inn Sydney