After receiving no answer on the phone from the airport (countless calls between me and my cabdriver) I arrived (following a two and a half hour cab ride) to find that they didn't know I was coming because I never "called". After a half hour wait they threw me in a room that was air conditioned to sub-zero with no controls. The toilet was broken, there were no towels and the front desk wouldn't accept a credit card for deposits. The nearest (remote) village was a twenty minute drive away on a dirt road and they provided no shuttle nor were there any cabs.
I called Expedia the next morning and after reading them the riot act, they arranged for better accommodations.
A cab driver had to be called up from Cebu to pick me up. The desk assistant insisted that the fare was 3,000 pesos but wouldn't let me pay the driver directly or do the transaction in front of the front desk. It turned out he paid the driver 1,300 pesos and pocketed the rest. While I'm used to getting scammed here and there in a foreign country (it's part of the game) I take exception when it is from a resort hotel that I booked on a reputable website.
Oh and as far as the title of this review, the resort is located on an absolutely gorgeous piece of real estate that in the hands of anybody of competence would be a five star stay.
- Official Description (provided by the hotel):
- Casa del Mar Golf, Polo and Beach Resort is a Boutique Resort 2,5 hours away from Cebu City and Mactan International Airport. The Resort offers golf, horseback riding and polo practice beside beach and pool relaxation. Scuba Diving can easily be arrange from nearby dive shop. The food offered in the Coffee shop and Beach Bistro is Mediterranean, Asian and local dishes. Authentic Korean food is added to the menu. There is Billard, Volley ball and Karaoke for extra activities. The resort is secluded and you won't be bothered by vendors, traffic or other disturbances. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Agoda, Orbitz, Booking.com, Hotwire, Travelocity, Expedia, HotelQuickly and Cheap Tickets so you can book your Casa Del Mar Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Casa Casa Del Mar Golf And Dive Hotel
- Casa Del Mar Beach Hotel Cebu Island/San Remigio, Philippines