I chose this hostel tempted by the free pick-up service and the room price (1000 rupees). But got none of these!
Came to Ratnapura after climbing Adam's Peak, totally exhausted. I called Ratna Gem Halt hostel to come pick me up from the bus station as they state to give a free pick-up service, but they don't!
So I got a tuk-tuk and came to the guesthouse just to find out that their 1000r rooms now cost 1500 rupees! Rooms were not worth it at all and the owner was totally disinterested in attending me. I would have just turned around and walked away, but after doing the Ratnapura trail I couldn't walk, literally. Every little step was a struggle. And I've already paid a tuk-tuk to get here...
The room was small and weared out. But the best part is the bathroom: there's quite a big window with no glass facing the corridor, so anybody can get into your room through it. You can also imagine the sounds & smells in the corridor after people using their toilets. Oh, and you can say "hi" to people passing by in the hall while having a shower.
No free pick-up, over-priced weary and unsafe rooms, sluggish service and poor food...
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