Initial entrance was excellent. However when shown the room in the School Masters Accommodation was most disappointing. Bed not made correctly, Mattress Lumpy, Thick Black Grime on window ledges in Bathroom. Called the Duty Manager who proceeded to show us 2 more rooms in same accommodation block. All not up to standard in our opinion because of cobwebs, black grime, etc. Eventually shown a room in the newer accommodation which was pleasant and acceptable.
Would suggest a 'Deep Steam Clean' of the School Masters Accommodation.
The breakfast on the first morning was packed with guests but only 3 staff were available for table clearance, thus our table was cleared before the end of our meal! We did speak to the duty manager who did give us his sincere apologies. Everything was perfect on the 2nd day of our stay.
The rest of the stay was very enjoyable.Your Spa facility was excellent with the staff being first class..
- Official Description (provided by the hotel):
- 300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Albrighton Hall Hotel Shrewsbury
- Albrighton Hall Hotel
- Accor Albrighton Hall Hotel Shrewsbury