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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Reviews (2,009)
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1,475 - 1,480 of 2,011 reviews
Reviewed September 22, 2012

Warning - there is no lift in this delightful historical building - but porter service offered. We were on the top floor which offered fabulous views of the countryside but it was quite a climb. The room was very large, but the ensuite bathroom tiny. However, it had all we needed except good water pressure.

  • Stayed: September 2012, traveled as a couple
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Thank PBANZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded September 30, 2012

Dear Guest,
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
Kind regards,
Jane Peach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2012

My wife and I recently celebrated our anniversary here, booked an overnight stay and 5 course gourmet dinner. Our room was spacious, beautifully decorated and very comfortable. The food in the restaurant was superb, the staff very friendly and attentive. The breakfast was also superb with plenty of choice and hotplates frequentlly replenished.

  • Stayed: September 2012, traveled as a couple
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1  Thank Mick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded September 29, 2012

Dear Guest,
Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Albrighton Hall Hotel and Spa in Shrewsbury again very soon.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

We selected Albrighton Hall Hotel for its location as a base for visiting other places in the area, we requested a disable adapted room and were disappointed because although the bedroom was large and spacious, the en-suite was disappointing because although it has separate bath and shower facilities, the shower is a step up shower tray rather than level access (a wet room would be ideal) and the bath had a wall mounted grab rail in the wrong place for us, the integral bath mounted handrail were more of a hindrance than a help.
The Mercure Group could take a look at the modern Travelodges disable adapted bathrooms they are now the market leaders.
The service in the restaurant was excellent, they staff even picked up that a straw was needed with breakfast and a large (circular) table. The quantity and quality of the breakfast choice was excellent and to the standard Mercure Group have come to be known for.

Room Tip: If you are a wheelchair user, this may not be the hotel for you as there are limited accessible aids in the designated rooms.
  • Stayed: September 2012, traveled as a couple
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Thank Ocky528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded September 22, 2012

Dear Guest,
I’m so glad that you had an enjoyable time during your stay at Albrighton Hall Hotel & Spa in Shrewsbury. I hope we can welcome you back to the property in the near future.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

certainly cannot fault this hotel,super place to stay.Excellant service,very good food .
Fantastic value for money .The gardens are lovely,and well tended.
We were made very welcome by every member of staff,would reccomend this hotel

Room Tip: Room 28 ,was almost a suite,very comfortable,and very private
  • Stayed: August 2012, traveled with friends
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Thank cubancigarUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded September 22, 2012

Dear Guest,
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2012

A colleague and I stayed here for one night before attending a conference nearby.
The hotel is in a lovely building which has been tastefully modernised and extended providing good accommodation. I stayed in the main building in a second floor room which was just under the roof with exposed beams, my colleague stayed in the extension and had a larger room. We were both happy with the quality of the rooms.

We had free access to the leisure facilities and enjoyed a swim and sauna before dinner which we took in the bar.

The breakfast buffet was served in the restaurant and was more than adequate.

Overall, I enjoyed my stay and would happily return to this hotel and the town of Shrewsbury for a further visit.

Stayed: September 2012, traveled on business
Thank garymac_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded September 22, 2012

Dear Guest
The team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Albrighton Hall Hotel & Spa in Shrewsbury.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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