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“Worst room and hotel staff experience in 20 years traveling”

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Micky Santoro Hotel & Restaurant
Reviewed May 9, 2014

Never mind that the rooms looked cheap -- a cross between a 'short-time' motel and a roadhouse highway stop. Granted it wasn't the most expensive hotel on the island but it wasn't cheap either. But value for money is highly subjective so I'll stick to relaying facts: Fact#1-we got one of the more expensive rooms because we wanted a fridge, but then our sink in the bathroom was broken so we had to brush our teeth/ wash our faces in the shower area; Fact#2-There was only one very dim light working in the room, adding to the motel room effect; Fact#3-We came to check in at 2 pm and none of our rooms were ready--we booked 3 double rooms. Fact#4-They took 30 minutes to check us in because they couldn't reconcile their bookings. Fact#5-And this was the most unbelievable...they gave us wet towels in the bathroom! Fact#6-One of the owners would enter the rooms with her lit cigarette when she came to explain one thing or other; Fact#7-During black out their generator could not power AC but just fans; except not all rooms had fans. Fact#8-The three owners were the rudest hotel staff I've ever met; and I've been in hotels in 28 countries!

Room Tip: Much better hotels right on the beach on Santa Fe for just approx. $15 more for the room...it's...
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  • Stayed: April 2014, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Asian_T0urist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 - 35 of 40 reviews

Reviewed May 5, 2014

Great cocktails! Great Staff! Micky/Michael (who resembles Jason Statham), Lani, Sarah, Ruby... Even Mia :) They would be more than willing to assist you with all your needs. They are all very friendly and made me feel like I am part of their family. Amenities are new :)

Stayed: May 2014, traveled with friends
3  Thank souljagirl1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

There is no front desk to speak of so we check in through the bar. Having technical difficulties I had to stand about 30 minutes since I couldn't leave my smartphone which had all my details. Upon reaching the room, there was no TV to speak of. Apparently since cable services were nonexistent they didn't bother having a tv. I stayed alone in the room and there was no double lock to speak of. The front door needed to be kicked, cajoled, or slammed for it to close. Which I welcomed after a while coz it became a venue to unleash my frustrations on the hotel. The staff was just outright rude.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank cynkissed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
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Stayed: November 2017, traveled as a couple
Thank Ирина Р
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2017 via mobile
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Stayed: March 2017, traveled as a couple
Thank Андрей М
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2017 via mobile
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Stayed: March 2017, traveled with friends
Thank Mariya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2016 via mobile
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Stayed: October 2016, traveled with friends
Thank Tomasz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Micky Santoro Hotel & Restaurant

Address: Boraska Street, Santa Fe 6052, Philippines
Location: Philippines > Visayas > Cebu Island > Bantayan Island > Santa Fe
Hotel Style:
Ranked #4 of 12 Specialty Lodging in Santa Fe
Price Range: $40 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Micky Santoro Hotel & Restaurant 3*
Number of rooms: 9
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Also Known As:
Micky Santoro Hotel & Restaurant Bantayan Island, Cebu Island

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