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Reviewed March 15, 2017

I booked a room at this hotel as part of my trip to North of Spain. Then I received an email that my reservation was cancelled by the hotel because of the card details. (1) The card has no issues (I have used it to book/pay for other hotels in the trip) and (2) They could have called to investigate (instead of cancelling).

They did not even text or call to explain the situation.

Date of stay: March 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Roy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jesus n, Gerente at Hotel Rural El Espino, responded to this reviewResponded March 17, 2017
Google Translation

Mr Roy
Nuestro hotel en estos momentos está cerrado hasta el próximo día 06/4, es por eso que no establecemos contactos directos.
Si su tarjeta dio como no valida o no autorizada es un problema que ocurre a veces con personas que realizan una reserva. Inmediatamente damos como cancelada esa reserva como resultado de experiencias anteriores.
Lo que nos sorprende es que Vd. puntúe nuestro hotel, si no lo ha visto ni ha pisado en el.
Si queremos ser serios debemos dar nuestra opinión sobre hechos acaecidos en el alojamiento, no es el caso.
No se que tipo de error ha habido, en cualquier caso le pedimos disculpas por el asunto de su tarjeta de crédito.
Un saludo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2016 via mobile

In planning our trip to Atlantic Spain, we decided to use this hotel as a basis for visiting Asturias (wonderful land), and this was a rewarding choice. If you travel by car, you can stay at el Espino and decide day by day whether to head for the wonderful mountains, the scenografic coast, or the old cities like Oviedo. And Jesus is kind, attentive and experienced in suggesting routes and places to see. Someone has pointed out that payment is due on arrival. Well I paid in full, two months before my travel, other two hotels, my plane and the rental for the car, so no problem for me! The room may be a little small but this is not a priority when I am travelling. Breakfast (included) is good and is served in a nice room. The hotel has a perfect location in a quiet village. Cangas de Onis is full of restaurants where you can have sidra and good food. Excellent hospitality for a very convenient price. And yes Jesus, we finally went to the Covadonga lakes, wonderful, thanks!

Date of stay: July 2016
Trip type: Traveled as a couple
1  Thank 936marco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2015 via mobile

We absolutely loved every aspect of this Hotel. From its rural location to the decoration and most importantly, the comfort and cleanliness of the rooms and the hotel itself; I highly recommend a stay of you like the countryside.
The breakfast was excellent, with attention to details, with goods from the surrounding areas. The owners were extremely nice and were always concerned if everything was ok; they also provided lots of local and valuable information that enriched our stay!
The best price/quality ratio I found up to now.

Date of stay: July 2015
Trip type: Traveled with family
Thank FilipePinheiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2019
Google Translation

Date of stay: March 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2019 via mobile
Google Translation

Date of stay: June 2018
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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