the hotel was nice and clean. the breakfast was lovely. but what let this b&b I say that nicely has I think it is a b&b because, no staff is on duty after a certain time. we stayed here in june 2012 to attend a wedding in wells, and after the reception we came back to the crossways at 12-30am to find the doors locked. we tried ringing the management but we got no answer, this went on for 10 minutes then we noticed a top window to the bottom lounge in which we climbed through after a fair while. the next morning we told the manager who promised to refund us £90 for our inconvenience. sad to say we never received any refund. also another couple had the same problem a few hours after me and my partner. apparently if nobody is still in the bar at this place at 11-30pm they then decide to lock up. the crossways is badly signposted from the main road and you have to drive up a very narrow road with hedges at either side for nearly a mile before you reach the crossways. I suggest if you don't want to be locked out of where you are staying I would give this place a miss.
- Official Description (provided by the hotel):
- Nestling in the heart of Somerset, one of the UK's most beautiful counties, Crossways offers great food and superb accommodation. Situated near to the beautiful city of Wells, we are an AA-rated 4-star Inn and our bar and restaurant is open to non-residents. So whether you are looking for an overnight stay in Somerset or a week or more of rest and relaxation or perhaps you're searching for a place to eat in or around Bath or Wells, Crossways offers you the perfect location for visiting the county's most popular attractions. ... more less
- Reservation Options:
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