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“Nice place, amazing customer service!”

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L'Orchidee Boutique Hotel
Ranked #1 of 1 St. Ann's B&B and Inns
Certificate of Excellence
Reviewed March 13, 2009

Had a pleasant two night stay at L'Orchidee while we went to the cricket. Christine, the manager, is awesome! She is really friendly and went well beyond the call of duty to help us. She drove us around Port of Spain after she was supposed to have finished for the day, chasing around so we could buy tickets for the next day's play. All done with a smile! The other staff were really nice as well.

The rooms are nice, nothing special, but well done out. Breakfast was really good and the servers there were also really friendly.

Only downside for us was we were in a downstairs room which was fairly near the kitchen, so you could hear them preparing for breakfast quite early. Not a major deal as we wanted to get to the cricket early anyway.

St Anns is a nice neighborhood - we walked around at night on our own and didn't feel threatened. We also were able to walk across the Savannah to the cricket each day, again no worries.

Thought the price was slightly steep for the quality of rooms etc but think it still compared favourably with other places in Port of Spain given it was a peak period.

Would definitely stay again and try for an upstairs room next time.

  • Stayed: March 2009, traveled as a couple
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Thank Siharris28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 - 117 of 124 reviews

Reviewed March 5, 2009

I am very familiar with Trinidad and Tobago. Apart from previously living there, I've stayed in various local hotels for business trips. I decided on L'Orchidee when I was unable to get a booking at the Kapok Hotel for Carnival. It exceeded my expectations! Granted, it is difficult to extrapolate one's experience during Carnival week to other times of the year, but suffice it to say, if I return to T&T for subsequent Carnivals, L'Orchidee will be my first choice.

While it is not a "luxury" accommodation, L'Orchidee is quaint, tastefully designed, and a cut above other local hotels in terms of cleanliness and customer service. All rooms are air-conditioned, tiled (which I prefer over carpet), and are equipped with ceiling fans, mini-fridge, telephone, cable TV, and wireless internet access. I was very pleased with the bathroom, as well (the hot water was nice and piping hot!)

Unfortunately, crime is a major concern in T&T, but I felt safe while staying at L'Orchidee. The property is fenced, there is always a security guard on site, and the main entrance is security-controlled from the reception desk.

Location is also A+, as it is within walking distance of the Queen's Park Savannah, yet tucked away from all the traffic noise! There is also a supermarket (Hi-Lo) and green grocer within a five-minute walk.

  • Stayed: February 2009, traveled solo
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Thank doctorbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2008

All the comforts of being at your aunty's house. Service with a smile that is unsurpassed by any of the big chain hotels we have stayed in. L'Orchidee Boutique Hotel is within walking distance of the zoo, Botanical Gardens, Queens Hall, Queens Park Savannah and if you are so inclined you can walk to the US Embassy. It is an oasis in the hustle and bustle of the city, it is actually in St. Anns. With beautiful grounds that entice guests outside to clean spacious rooms that invites relaxation, this hotel is an absolute gem and we are glad to have found it. Thanks to the entire staff for your kindness and for making our stay a memorable one, we will see you next year.

  • Stayed: July 2008, traveled as a couple
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1  Thank steff93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2008

Rarely does one experience the kind of service and genuine care that I found when I stayed at L'Orchidee Boutique Hotel recently. It is an oasis in Port of Spain. The rooms, while simple, are very comfortable. The food is quite excellent. But the people...well, they're exceptional. They went above and beyond every day on every detail. A great place for the business traveller.

  • Stayed: March 2008, traveled on business
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1  Thank JohnT.D.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2008

This has to be one of the true gems of the hospitality industry in T'dad! Located in a residential area right off the Queen's Park Savannah within just a short walking/driving distance to the central attractions of Port- of-Spain including the starting points for the Carnival Parade of the Bands, and just yards away from the Prime Minister's residence, I found the location to be highly convenient to everything, but far enough away to be quiet and restful at night. The welcome was warm and inviting and all the staff including Mrs. Christine Salandy was attentive, professional and friendly from the first reservation contact all the way through our stay. The grounds and facilites were all SPOTLESS, well decorated in bright tropical colors, and well maintained. Our room was of ample size with a comfortable bed, cable TV (including access to the Superbowl which most of the rest of the country did not have that night), A/C and ceiling fans. Our bathroom was huge and airy. There was 24 hour on-site security in the small courtyard parking lot, and I always felt safe on the premises. Breakfast (included in the rate) was more than I expected- cereals, toast made to order, bagels, muffins and rolls, eggs and ham, as well as coffee, tea, cocoa, milk and juices. Everything was fresh, tasty and well presented. On a late evening after returning from our carnival "jump up" we realized we did not have the energy to go back into downtown to search for a meal, and were pleasantly surprised that the chef willingly went out of her way to prepare us a delicious meal on short notice which we enjoyed in our room. We were truly treated like "guests" in a family home away from home.

I can't give enough positive feedback on this charming place! I have traveled all around the world and stayed in some of the world's top hotels across the US, Europe, Asia and the Pacific. My experience at L'Orchidee ranks up there as one of the most pleasant overall hotel experiences I have ever had, certainly one of the most personable. And at such a bargain of a price! If what you are looking for is a clipped, cookie cutter experience, consider one of the international hotel chains in Tdad instead. If what you seek is the warmth and personal attention of true island hospitality with a local flavor, L'Orchidee is indeed the place.

  • Stayed: February 2008, traveled with family
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2  Thank FLTravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2008

I recently stayed at L'Orchidee during the Trindad carnival period. The staff at the hotel are top class - both helpful and efficient.

We stayed in a suite which was a good size and the bathroom was lovely (shower was big enough for two).

Our stay was very comfortable, the hotel provided a number of services and is in walking distance to any services they do not provide.

Stayed: February 2008
2  Thank Charm698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2008

Very comfortable, excellant value, very friendly owner and staff with good location. A cold beer is always ready when you arrrive back after a hot day in the office!!! Couldnt fault it and have stayed there three times in last year and will again later this month. Highly recommended.

  • Stayed: November 2007, traveled on business
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1  Thank sandave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Orchidee Boutique Hotel

Address: Coblentz Gardens 3 | Port of Spain, St. Ann's, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain > St. Ann's
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in St. Ann's
Price Range: $106 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — L'Orchidee Boutique Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
L'Orchidee Boutique Hotel is an upmarket hotel 5 minutes from the city centre. The rooms are all en-suite and are themed after orchids and wireless and high speed internet can be accessed anywhere on the property. Breakfast and dinner are served in dining room or room service. Security abounds on the property and hotel can organize transfers to and from airport. ... more   less 
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Also Known As:
L'Orchidee Boutique Hotel Trinidad/Port Of Spain, Trinidad And Tobago

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