After looking forward to what we thought was going to be a pleasant day riding trains in the Churnet Valley we were all very disappointed on arival at Froghall by only seeing one train, the cost of tickets was very expensive but the tea room was airy and pleasant. Staff were surly and awkward when asked for information and bungled around as if not quite knowing whet to say, on lady manager was very curt with us all because we asked her if the trains were running as advertised on the website, we are not used to being spoken in this way and what with loud mouthed volunteer workers showing off on the station platform by swearing and telling vulgar jokes it was all too much.
We will not be returning and we cannot recommend a visit to anyone thinking of going unless they enjoy being let down with false promises, I honestly think this venue needs redressing by Trading Standards on the grounds of misleading advertising.
NEVER GO TO THIS PLACE if you have sense and a brain.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.