Me and my partner decided to stay here for the night as we were passing through, don't get me wrong the price was very good. However, our stay was horrific. Firstly, the fusty smell hit us as soon as we walked up the stairs. Our door would not lock so we had to use a chair to put in front of the door, Our windows were bolted shut so we couldn't get any fresh air and the radiators were on full. There were chips and knocks in all of the furniture in the room and god knows how old the bed was, hard and lumpy, plus the sheets gave static shocks every time you moved. The bath had marks all along the bottom and pubic hairs round the toilet seat. The area was awful and we felt very unsafe, we couldn't wait to get out quick enough in the morning. When checking out we had to wait at least 10 minutes for a member of staff to come to our attention to collect our keys and even then she was very rude. Very poor hotel, I would not recommend it to anyone. Will not be returning.
- Official Description (provided by the hotel):
- The Hotel has now changed ownership and is undergoing renovation work as of the 15th January 2015 ... more less
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- Also Known As:
- Crown Hotel Stoke On Trent