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Best Western Garfield House Hotel
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Reviews (745)
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All reviewsjohn kellyhogmanay ballwedding receptionrecommend this hotelwedding venuefirst classhotel is beautifulparty nightglasgow city centrefrom start to finishbar grillhoneymoon suiteample parkinglounge areavisiting glasgowbreakfast was excellentfood was fantastic
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Reviewed June 25, 2011

I went to Glasgow on business for 2 days when 'Take That' were in concert! Impossible to find a hotel in the city so booked the Garfield House, which is in Stepps, about 20 minutes drive from the city centre and half an hour from the airport.
This hotel is excellent: big room (room 5), with sofa and armchair and an exceptionally comfortable bed. Restaurant was good, as was breakfast. Highly recommended.

  • Stayed: June 2011, traveled on business
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Thank Palling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2011

We chose this hotel because it was a Best Western but were truly disappointed.We arrived as a wedding reception was getting underway,good sign we thought,but the noise never stopped.2am and the bride and groom and guests were wandering around the corridors as though they owned it. Next morning and I thought I'd wake myself up with a nice shower! Wrong. No water pressure meant that it took 20 minutes just to wet my hair! Staff at reception said they would sort it. After returning to the hotel at 6pm shower was not fixed and I was then told it was because it was not a power shower!After I would not accept this as an excuse they 'upgraded' us to the honeymoon suite..to which we found the toilet wouldn't flush and again in the morning shower problems! This time no hot water! I would never stop here again and would urge anyone who likes the 'luxury' of a shower of a morning to think twice. There is a premier inn 400m down the road!

  • Stayed: May 2011
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2  Thank Tam555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2011

Had one night here when working in nearby Stepps. Large hotel with ample parking close to the motorway.
Like all Best Western hotels, this was clean and comfortable and had free wi-fi.
Food in the restaurant was nice and breakfast had plenty of variety (poached smoked haddock)

  • Stayed: May 2011, traveled on business
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Thank sowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGarfield, Manager at Best Western Garfield House Hotel, responded to this reviewResponded May 31, 2011

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2011

Attended a wedding here and stayed for two nights. The night before the wedding my wife and I dined in the hotel restaurant and were amazed and delighted at the extremely high quality of the food - both in taste and presentation. Clearly a talented chef, matching any quality restaurant in the world. The wedding food the following day followed the same pattern and was truly excellent.

This is a 3 star hotel with quality rooms, super food and attentive, friendly staff, taking their lead from a talented manager. Better than many four and five star hotels

  • Stayed: May 2011, traveled as a couple
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1  Thank Steveadore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2011

We stayed two nights in this hotel in May. We found it on the Best Western website are very happy about our choice. The hotel is in the suburb of Stepp some distance from downtown Glasgow. There is a train station just a ten minute walk from the hotel and the train takes you to the Queen Street Station in the center of the city on George Square in just 10 minutes. The hotel is beautiful. Our room was large and very well decorated. The bed was very comfortable and very clean. The staff was very friendly and helpful. Our room overlooked a beautiful meadow with grazing horses and cattle. It was like being in the country but you are just minutes from downtown. They serve an excellent served breakfast in the morning. We ate in the restaurant on two nights for dinner. The food was very good and the service excellent.

Room Tip: Ask for a room that overlooks the meadow.
  • Stayed: May 2011, traveled as a couple
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1  Thank Islandguy808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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