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Highlands Country House
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Reviews (101)
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59 - 64 of 101 reviews
Reviewed March 20, 2013

Stayed overnight during a business trip. Grand old but well kept house in a good location. Pleasant staff and good service. Would have been nice to have tea/coffee station in the room, but when ordered the service was prompt. Will visit again.

Stayed: March 2013, traveled on business
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

Currently staying at Highlands Country House in Cape Town. If you have a busy agenda in Cape Town and want an oasis of calm at the end of the day, or even during the day just to chill out, this is a wonderful place. It is a boutique hotel in a quiet suburb of Cape Town situated slightly out of the busier town centre area but still within easy reach of everywhere. Well equipped rooms, two beautiful swimming pools, quiet nooks and crannies for sprawling around to read a good book. Attentive and exceptionally friendly staff who go out of their way to help you and look after you. This feels more like staying at the wonderful country house of a good friend. Thank you for a lazy, relaxing stay whilst we were here for the Cape Argos. I have to admit to writing this whilst lying by the pool having just been served tea! Guy

Stayed: March 2013, traveled on business
Thank derosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

My partner and I have just returned from five nights at Highlands and were delighted with our stay - as were the friends we were travelling with. This is a genuine Country House experience. It is a winning combination of a glorious (and architecturally significant) house, stunning gardens and the most wonderful staff. The owner, Carol, is one of the most charming and hospitable people I have met in years of travelling and staying in top rated hotels. She is very hands-on and nothing is too much trouble when it comes to her guests (even to the point of lending us her own laptop for hours on end when the guest PC went down). She has so many attributes as a hotelier but perhaps the greatest is her ability to put together a winning team. Here the personal touch is paramount. Every member of the team plays their part but special mention goes to Jane at the front desk who is so helpful and generous with her time; lovely Monica who is a ray of sunshine and Ruben who is an absolute gentleman.

The hotel is well located - far enough from the centre to ensure peace and tranquility, near enough to be able to enjoy all that Cape Town has to offer. Our bedroom (No 1) was very large, stylish and comfortable and we had a large balcony overlooking the gardens and a huge bathroom. The public rooms (drawing room, library, dining room) are light and airy and are luxuriously appointed in grand country house style. Breakfast on the terrace each morning was a real treat. It's also very good value for money. All in all, a great find on the part of our travelling companions!

  • Stayed: January 2013, traveled with friends
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Thank SL-SouthKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandsCapeTown, Owner at Highlands Country House, responded to this reviewResponded January 11, 2013

We cannot always identify who posts the reviews, in this case the laptop gave it away ! It was a pleasure having such gentlemen staying and thank you for your kind words which of course will be passed on to Monica, Reuben & Jane.... and when you are back in Cape Town please visit us at Highlands again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2013

This is not a traditional hotel experience - and all the better for it. It is more like staying in the rather grand country house of a rather smart aunt. Edwardian splendour and space aplenty. And everything works on a trust basis. And there is no end time for breakfast - this place is run for the convenience of the guests, not the owners.

The landscaped gardens are faultless and there are two pools as well as other little corners with benches to pause and read a book. If the weather should be inclement there is a library, a drawing room, a conservatory and a covered veranda furnished as a sitting room, so you would not feel cooped up.

Others mention the attitude of the staff as being exemplary - and it is. Owner Carol is that exemplar and she shares tips out equally amongst all the staff so there is genuinely a feeling of a joint enterprise.

Location is perfect - minutes from the M3 to whip you into town or down the Cape, or you can hop over the mountains via Constantia into Hout Bay and Camps Bay. Great shopping nearby in Little Chelsea in Wynberg.

Don't hesitate - just book.

  • Stayed: January 2013, traveled with friends
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Thank lovingmyholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandsCapeTown, Owner at Highlands Country House, responded to this reviewResponded January 11, 2013

Thank you, thank you. It is wonderful to read that this beautiful old property "Highlands" is so appreciated. As for the service , well that's thanks to our wonderful staff, visit us again ( please) and you will see many the same faces. We are so glad you enjoyed your stay.

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Reviewed September 3, 2012

We spent 6 nights at the Highlands and cannot say enough about the wonderful staff. From the greeting we received on arrival from Jane to the wonderful laughter filled breakfasts with Monica and the bed time hot chocolate from Ruben - it was all fantastic. The location is central and a good place to base yourself for exploration of the Southern suburbs and the Constantia wine region. It is a quick 10 minute drive to the Waterfront. The rooms are large and comfortable.

Thank you for making us feel so welcome and reminding us of the warmth of South African hospitality. We can't wait to return!

  • Stayed: August 2012, traveled with family
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3  Thank FON72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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