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Highlands Country House
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66 - 71 of 101 reviews
Reviewed July 5, 2012

Our first little vacation as a couple and I could not have asked for a better, more beautiful, warm and lovely place to spend the night. Reuben was the perfect host and Tawyn's food was divine. The attention to personal detail was amazing! Thank you for every single person that made this worthwhile! I will go back again and again! xxx

Room Tip: Corner suite - lovely and spacious.
  • Stayed: July 2012, traveled as a couple
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1  Thank Hannetjie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2012

Thank you Ms Klopper! It was lovely having you and we look so forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2012

My husband and I took a short break at Highlands to enjoy our wedding anniversary. From the welcome by Ruben to the check-out by Lauren, our weekend was made very special by attention to detail, fantastic service, a beautiful luxury room and a wonderfully warm atmosphere. I would recommend this grand house to anyone (we also enjoyed the added attention we got from the gorgeous resident cat!)

Room Tip: Corner room with balcony - very spacious
  • Stayed: June 2012, traveled as a couple
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2  Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Guest, thank you so much for taking the trouble to write your review, our staff are really chuffed when their service is so appreciated and of course so am I, as for Honey the cat...she takes it all in her stride. We'd love to welcome you back tio Highlands for another anniversary perhaps.
Many thanks again.

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Reviewed May 20, 2012

This was an old house converted to a hotel.It had great landscaped gardens and was keeped well. The rooms were great size and well maintained.The staff was excellent very helpful in arranging transfers,dinner reservations and anything you need. Breakfast was made to your liking,dinner was very good and presentation was also great. The location seemed to be in middle of a lot of attractions. Looking in the visitor book not many people from USA visit which is a shame. I think it's better than those name brand hotels because of customer service.

  • Stayed: May 2012, traveled as a couple
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2  Thank Ldiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honey40667, Owner at Highlands Country House, responded to this reviewResponded May 21, 2012

Dear Reviewer,
Thank you very much for taking the trouble to post a review of Highlands Country House I always print these for the staff to show them how well appreciated their service is. I am particularly proud of our team and it is great that their efforts do not go unnoticed. Actually you are right we do not have many guests from North America, perhaps positive reviews such as yours will prompt others to pay us a visit and experience our brand of good old fashioned hospitality.
Best Regards
Carole

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Reviewed February 27, 2012

This was our second visit to Highlands and hopefully we will return many more times.
It is simply a lovely restful oasis where quality and care encompass the beautiful house and gardens, the pools, the food and the staff who work there. Carole and Jane along with their team make you feel very special, more like friends than guests, and nothing is too much trouble. The location is quiet while only being a 15 minute drive from The Waterfront down town or the winelands of Constantia or the beautiful Kirstenbosch Gardens.
Highlands is a true gem and the trouble is you just want to go back and back when there are so many other places in the world to visit; what a dilemma !!

  • Stayed: February 2012, traveled as a couple
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1  Thank chenies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

There's lots of hyperbole on review sites like this, and I strive not to add to it, so when I say Highlands is a fabulous find I mean it.
Amid the increasingly brash and showy hotels and bars of Cape Town Highlands is an oasis of under-stated, old school luxury in the style of the great English country hotels.
And don't be put off by the phrase "old school" either. In this case it means a gorgeous colonial mansion in which guests meet over pre-dinner drinks in one of the courtyards or the bar as the sun sets; it means fabulous service and great food all delivered with genuine pride and warmth.
Highlands feels like staying at somebody's house - albeit a very grand house - and like such houses in a Wodehouse story guests meet, mingle and chat, exchanging stories and jokes, before they move through to eat on th terrace or the dining room. The place lends itself to that kind of atmosphere somehow.
The food is simply excellent. Traditional dishes, but created in contemporary styles with subtle African twists. I ate salmon one evening which ranks as one of the best fish dishes I've ever had.
Staff are informal, but ceaselessly attentive and helpful, adding to the country house weekend feel of the place. It really feels like staying with friends and they've through of numerous little touches to make life easier (such as teaming up with an excellent cab firm - you get the driver's number and he looks after you for your entire stay, with all his bills being added to your hotel bill, so you have no need to worry about having Rand with you to cover the journey).
The rooms are beautifully furnished, and well-equipped, and there is free wi-fi all over the property, including around both swimming pools.
Becuase it's a few miles from the city centre, in the exclusive suburb of Kenilworth, you are also untroubled by the shoals of sharks which circle the city hotels bothering tourists with offers of everything from cell-phones to religious salvation (or worse) - yet you're on the Waterfront by cab in 15 minutes.
Table Mountain is behind you, a stunning view, and immediately behind the hotel's beautiful grounds is a private school's cricket pitch which means, in the season, you can hear the thwack of leather on willow and the gentle applause from the pavilion. Lovely.
It's also not anywhere near as expensive as I expected, or it could probably get away with being. Lots of guests I met there were coming back for what is now an annual visit, and I can see why.
It's very obvious why Highlands is a five-star hotel in terms of the criteria used to mark these things, but it also has an x-factor which makes it very, very special and is on nobody's check list.
If you go to Cape Town and don't stay here, you're missing out. I'm delighted to have discovered it and I'll be back, a lot a hope.

  • Stayed: February 2012, traveled on business
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3  Thank OscarIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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