We stayed here for the weekend before Christmas 2011. We were looking forward to having the "hotel experience" with our two young children. The rooms we had were very good although the bed was a little on the firm side. However, our experience in the restaurant for breakfast was disappointing. There was very limited seating due to a breakfast birthday function. The coffee took a very long time to come and the floor was a mess of egg shells from previous hotel customers. That was bearable but disappointing. However on taking my young daughter to the toilet facility for the restaurant/arrivals area we were met with quite a mess. It was very dirty to the point of walking out. Not what you would expect of a hotel. When I mentioned it to the reception desk the young lady who I told was less than interested. I didn't mind the rooms but the latter was enough for us not to want to stay there again.
- Official Description (provided by the hotel):
- Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport. ... more less
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- Also Known As:
- Novotel Auckland Ellerslie Hotel Greenlane
- Accor Auckland Ellerslie
- Auckland Novotel