I booked a spa weekend as a surprise for my wife's birthday. What a dissapointment, firstly the place was very understaffed, I think I saw the receptionist/bar woman/waitress around every corner I turned. No wireless Internet in the room, when we asked if we could connect to the Internet in our room we were given a cable which was about 300mm long, it did not matter anyway as the socket in the wall was broken. We stayed for 2 nights & our room was not cleaned during our stay the cleaner came at 15:25 on the Saturday but she finished at 15:30 so we just got new towels. The room was very sterile with zero charm & my iPod has a larger screen than the TV in the room. The spa was also a dissapointment, they messed up our bookings, when we checked in on the Friday we asked what time our spa treatments began on the Saturday? They told us 13:00. We arrive at the spa 13:00 to be informed that we were late, it started at 12:30 & they were booked up the rest of the day so we did not get the full spa treatment we had booked 2 months before. The staff informed us this is a common occurrence, no apology. It is such a shame because it is such a fantastic location the only saving grace was the food which was very nice & the bed sheets very soft & comfy. I do not mind paying hard earned cash for good service & high quality but that weekend cost me over 10,000,- nok & I can honestly say it was not worth a 1/3 of that price. I will certainly not be recommending this spa/hotel to anybody I know.
- Official Description (provided by the hotel):
- Hotel by the fjord in Hjelmeland in Ryfylke, situated along scenic National Tourist Route Ryfylke (Road 13). 60 Hotelrooms/apartments with seaview, included 30 rooms with a balcony. Indoor and outdoor restaurant with local food. Small beach, private harbour / marina, boat rental. Spadepartment with over 40 kinds of spatreatments. All guests has free access to the spabath which includes a small heated relaxingpool, massagepool, cold water pool, steam sauna and finnish sauna. Children are very welcome but because of the quiet zone we have llmited hours for children in spabath. Popular activties in the area: Mountain hiking, Fishing, Bycicling. We are located near famous attraction such as Preikestolen/Pulpit Rock, Trolltunga and Kjerag. Only 1 hour to Pulpit Rock. A Perfect Place to stay if you want to visit many of Fjord Norways attractions. Stavanger - Appr. 1,5 Hour with car Preikestolen/Pulpit Rock - 1 hour with car Trolltunga/Hardanger - Appr. 2 Hours with car Bergen - Appr. 5 Hours with car Kristiansand - 4,5 hour with car Oslo - Appr. 7 Hours ... more less
- Reservation Options:
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