The hotel itself is in attractive settings (although the large fountain in the garden was drained dry),the rooms comfortable with a huge bathroom and the staff (bar one) were very friendly
Having read very positive reviews about the cuisine,we booked one dinner before arriving.
The meal was poor and for what it was, expensive.All courses were unimpressive and when I complained afterwards to the manageress, she was sullen and we got no satisfaction at all. Very poor customer service.
This spoiled our stay and was easily the worst dinner we had in 5 days in the Champagne area
I would therefore not recommend it and will never stay there again.
- Official Description (provided by the hotel):
- Located just outside Reims, the Château de Rilly is the ideal place for discovering the Champagne-Ardenne and its natural park (Parc Naturel Regional de la Montagne de Reims).A paradise immersed in the vineyards of Champagne and created in an old Champagne house in the late19th century.Hotel, restaurant, bar and spa are at your disposal. ... more less
- Reservation Options:
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- Also Known As:
- Le Chateau De Rilly Rilly-La-Montagne, Champagne-Ardenne, France