We were here for one night and a day (spring package - promo with overnight stay 95€/per person on their website) in May 2011. You can reach the Spa without a car (train + local bus + less than 10 min walk). The castle, its garden, the spa.. all very beautiful, romantic and well maintained.
We were a bit wary as talking to the staff on the phone a few times for reservation and informations, they seemed rude.
Unfortunately the staff is not warm, not smiling, not especially polite nor anything positive at all.. Well, expect one tall dark haired waiter in the restaurant.
It's very unfortunate indeed as otherwise the experience of the place would be completely different, as you really come to a Spa to relax and feel at ease.
The hotel rooms are very nice, separate beds thought, but we just pushed them together. There's something to make yourself coffee and tea and everything is nice and clean. The downside was that our room was very dark, the lamps are economical / ecological and give only feeble light.
The morning we noticed that they had booked us our massage at the same time we should had emptied the room, which was actually also the deadline to get a breakfast... We went to the desk to ask for them to change the appointment and that worked well.
We got naked and put the Spa's dressing gowns on, left our rooms and put our stuff in the lockers. Then we were able to head to the restaurant to get a breakfast (you can't get there with your clothes on).
There was some confusion with the waiter there who asked us our room number, disappeared for few minutes to get back at us saying that it was impossible our room was the number we claimed... But after double check, he found out we were really in that room... no excuse, no smile...
Breakfast was pretty good. Only problem was that the room was empty (middle of the week) except for the not-that-nice waiter standing there near us and so we felt uncomfortable talking about our private stuff, as couples do... Maybe he was standing there just to serve us better, but as he wasn't smiling nor especially polite it didn't feel so.
Anyway, the Spa was a nice surprise. Large and clean.
The problems are that the Finnish sauna is not warm enough - you cannot throw water on the stones, the showers are bad - they don't have hoses that would allow you for instance to shower very cold water on your legs only after the sauna, the pools and jacuzzis are all the same really - when they could have massage jets of different sorts. Instead there's plenty of different saunas - not warm enough except for the hammam maybe..
The "naked" side is much better and larger. There's no perverts or alike. People behave very nicely and respectfully. The large relaxation / silence room has a very special ambiance. We just loved it.
Having a lunch at the restaurant in your morning gown is very funny, you really feel like being on vacation. The food was very good and light if we wanted it so. After you can have a walk in the beautiful little park. Charming.
The massages' we got were nice, really relaxing for a 25'.They were made to us at the same time, in the same room, nice idea! Of course my boyfriend didn't find the touch strong / efficient enough. But maybe that was the choice of the massage included in the package and probably it would be better to express what you want to the masseur beforehand.
A day there passes fast. It's a nice place to go, good price.
Though now we are planning another Spa weekend and, remembering the attitude of the staff we don't feel like coming back. We're going to try the classic Thermes de Spa. It seems more attracting also as the treatments are more specific... We'll see!
- Official Description (provided by the hotel):
- Thermae Boetfort is a historical wellness centre in a 400-year-old castle estate. Come and enjoy yourself for a few hours or several days and combine our public saunas in our nude and swimsuit thermae with a delightful treatment or a beneficial massage. Stay overnight in our authentic wellness hotel and go home totally relaxed. ... more less
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- Also Known As:
- Boetfort Castle Hotel Zaventem