Nine of us lunched on Mar. 13 2012 all of us are locals. Worst dining experience esp considering it was "world class Ventana". It took for ever to get drinks even just water and we just had come from a 3 hour hike. It was 45 minutes before our order was even taken, and another extremely long wait for our food. Side of Sweet potatoe fries did not come with ketchup or dip another 15 minutes to get that. Now fries are cold!
3 orders of their version of a salade nicoise came incomplete WITHOUT the noted fingerling potatoes and the fish was so dry and literally charred black on the outside. Way over roasted. One person did order another piece of fish but of course was done with salad by the time it came. When we asked about the potatoes the waiter questioned if we saw it on the menu description (YES!) and gave no further explanation except I will tell the cook. Also the salade had at least 12 huge olives way to many for a salad of that size. When ordering one person requested salad without olives but was told it could not be done as the salads were pre assembled in the morning. How not fresh is that?! and they still took 45 minutes??
The thai chicken lettuce wraps were OK but it was boring chicken tenders over cooked and a strip of mystery meat, maybe fish, definitly NOT chicken. You assembled your own wraps, a thai version of fajitas. We were celebrating a birthday, they brought out 2 pieces of cheesecake and 2 pieces of a chocolate cake to share. We did not request those. We were comped our ice teas (whoopee doo) and the cake (which we did not request). Most restaurants comp a piece of b-day desert anyways. Should have comped the salades!! I used to love that place, I have been going there since it opened but I will never go back and I am spreading the word in our small Carmel community. There was no apology for the long waits, the missing and poor food quality, 9 dissapointed local women.
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