I stayed at Deetjens this past weekend as part of a destination wedding. The wedding guests were spread all over Big Sur in different hotels.
I choose Deetjens because it seemed like a charming old world rustic retreat in a natural serene environment. It was all of that. The rooms were old (cozy) and cabin like (just as it may have been in the 1930's) the bed and linens were of high quality and extremely comfortable!! The towels soft and luxurious this gave the hotel an upscale feel! Although the bathrooms could have used better lighting and the plumbing is old. If I wasn't getting ready (makeup and hair) for a wedding that really wouldn't have bothered me.
The restaurant was lovely, warm and inviting with good fare. The restaurant staff and people at the front desk very sweet an friendly.
But what shocked me was.... why I received a loud knock at my door at 7:30 in the morning from a strange woman from the staff (possibly manager) yelling at me and asking me why another guest who arrived for the wedding (who came in late or should I say very early in the morning) didn't have a room.... is beyond me!!! She was rude and said some inappropriate things which were unacceptable to any guest! A better approach would have been a tap on the door at a later more respectable hour with a soft non confrontational voice, as this woman didn't no my place in the wedding planning from a whole in the wall. Her blaming me for this guest not having a room was very unfair. I had nothing to do with it, this was completely unacceptable and put a very bad taste in my mouth and kind of ruined all the good the hotel had to offer!
I was shocked that this happened in such a serene quiet place. Lesson to be learned.... Do not wake up your guests to yell at them for anything especially when you don't even know whats going on!!
- Also Known As:
- Deetjen`s Big Sur Hotel Big Sur
- Deetjens Big Sur Hotel
- Deetjens Big Sur Inn