We stayed here in July'08 three days after the lodge 'opened' again due to fire. I'm sympathetic to the folks affected by the fire but this lodge should not have been open to guests yet. The park was closed, the restaurant was closed to lodge guests, the pool was closed, and there wasn't anyone else there other than the fire crews that came in at nite to eat and sleep. In fairness, I was told the state park was closed to hiking when I phoned to check on the situation - but I should have been told that everything else was closed (pool, restaurant) as well. They made it sound like business as usual for the lodge.
Getting a discount of $20 dollars off of our $250/nite room was like pulling teeth and desk person refused to upgrade us to a unit with a fridge/kitchenette even though the place was empty/deserted. I have a 5 year old that was upset about getting in the car again for food, and not being allowed to use the pool even though it looked fine.
This is a nice place to visit as it is in a beautiful area - I just found the management of this place to be a little on the strange (we'll take your money) side.
We ended up cancelling the rest of our stay at the lodge. We went to San Simeon - Cambria and had a great time. We got a much larger/nicer room at the Fogcatcher Inn in Cambria for $179 with full breakfast included, pool, hot tub and excellent management.
- Official Description (provided by the hotel):
- Located in the heart of Pfeiffer State Park, Big Sur Lodge offers single, double, and family size rooms with fireplaces and kitchenettes and a myriad of wonderful outdoor activities for all travelers' needs including hiking and swimming. There is a restaurant, outdoor patio, gift store, and deli. Wedding and corporate group events/dining facilities are available. ... more less
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- Also Known As:
- Big Sur Hotel Big Sur