This was the worst motel I have ever stayed in. We read the reviews here with a grain of salt because we're flexible people. Oh, we learned our lesson.
Our room was dusty and musty. Everything was covered in dust. After making coffee in the morning I noticed a large dust particle floating in my cup. Gross.
The housekeeping staff didn't make up our room until about 4 pm and they did a very poor job - left trash and didn't change out the dirty coffee mugs. They merely placed the dirty cups back on the coffee tray.
I woke up in the middle of the night sneezing my head off. This was my allergy attack from the dust that then turned into a sinus infection with fever.
At the restaurant we were presented with a marketing postcard in our bill folder that told of a great promotion they had running during the winter off-peak season. It was about half of what we paid per night. My husband took it to the management and they claimed that it wasn't good on the weekends (we stayed on one non-weekend night) and because we didn't mention it when we booked, they wouldn't honor it. They blamed my allergy attack on my hypochondria (doesn't exist) and refused to even listen to our complaints about our miserable stay.
Heed this! Do not stay at this dump. Apparently, the owners are running the place on a shoestring and not investing a dime into improving the rooms. It's really a shame because it's in a breathtakingly lovely location.
- Official Description (provided by the hotel):
- A quaint stream-side inn. ... more less
- Reservation Options:
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- Also Known As:
- Big Sur River Hotel Big Sur