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“Great Resort and a Wonderful Wedding!”

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Hotel Marina El Cid Spa & Beach Resort
Ranked #14 of 25 Hotels in Puerto Morelos
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed February 16, 2011

We had a group of 26 stay at the resort for our wedding. The wedding co-ordinators did an excellent job with our wedding. It was very relaxing and stress free. The flowers were beautiful as well as the ceremony on the Jetty. I would highly recommend this resort for a destination wedding.

  • Stayed: January 2011, traveled with friends
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Thank OttawaOttawaSens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded February 17, 2011

Dear amigos:
On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for your past stay with us.
We are so glad that everything on your wedding was nice and that our wedding coordinators catered all your needs:)
Thank you for sharing your experience on TripAdvisor but mainly thank you for selecting our resort for your wedding and for recommend us to everybody.
It will be a pleasure to serve you again in the future in this your resort.
Once again on behalf of all our Hotel staff Congratulations amigos!

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4,935 - 4,941 of 6,624 reviews

Reviewed February 16, 2011

This review is a long time coming, but since I rely on this site when making and choosing my travel destination I figured late was better than never...

Stayed at El Cid for a week last August with three children - ages 7, 11 and 15. Needless to say we all had a fantastic time - so much that the kids are still talking about the trip. Rooms were wonderful and spacious, view was beautiful, the staff was awesome, the grounds were large enough to feel resort like, but not too big to get lost, the food was well prepared and enough choices to satisfy everyone and we all felt safe...

We met some great people from all over the world and that also added to the experience for both the adults and the children. The jump cliff kept the kids occupied to hours and the beach also gave us another escape... We also enjoyed the in pool activities as well as the kid friendly crafts offered around the pool. The shows in the evening were a bit "cheesy" but the kids liked them...

Overall it was a great experience if you are looking for a family friendly vacation. I don't think I would go there as a couple escape, but with the children it was exactly what we were looking for...

  • Stayed: August 2010, traveled with family
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Thank mloyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded February 17, 2011

Dear friends:
On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for your past stay with us.
We are so glad that you and your family had a great holiday in this your resort.
We will share your nice comments with all our hotel staff muchas gracias.
We hope to serve you and your family again in another opportunity.
Hasta pronto amigos and thank you again for sharing your experience on tripadvisor as you say it it is better later than never...jeje:)
Best wishes!

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Reviewed February 15, 2011

We have been home for 10 days after a great one week stay at El Cid. We have travelled throughout the caribbean and there are so many resorts out there and very few we would go back to a second time, but El Cid would be worth a repeat visit.
The resort is located just outside a quiet little town a short trip from the airport. The grounds were beautifully kept and all staff we met were friendly.
The kids club was fantastic the girls that run the program are amazing. We enjoyed the activity staff and their crazy games. The bicycle ride into Puerto Morales is a nice trip.
My husband and I booked a catamaran/snorkeling trip at the marina and were treated exceptionally well. We did several dives also booked right at the marina and loved it. Worth every penny. Jose and Jerry were great to dive with. Dive sites are less than 10mins. from the marina and are reasonabley priced.
Check out Ariel the saxaphone player who plays in the lobby Tuesdays and Thursdays.
Be prepared the beds are very firm. Big but very firm. And the rooms are modern, open concept. Privacy for families is limited.
Overall a great family resort.

  • Stayed: February 2011, traveled with family
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Thank DA-Payne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded February 16, 2011

Dear family:
On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great review and for your past stay with us.
We are so glad that you and your family had a fantastic vacation in this your hotel.
Thank you also for recommend our resort and for complimenting our hotel staff.
it will be a pleasure to serve you again in a near future in this your hotel.
Hasta pronto amigos and thank you again for your preference!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2011

This Resort is perfect for families of all ages from very young to older teens. It is a smaller resort and easy to get to the pool, the beach and then back to your room. We tried all of the restaurants and the food was very good. Lots of activities for the kids to do and the beach was quite nice. We didn’t have any trouble finding chairs on the beach or at the pool. Not a huge night life for younger adults but the shows were really good. We were so tired by 10 pm we were fine without a disco or partying all night! LOL Our children are 9 & 11 both girls.
Great resort to recommend. Flying with WestJet – well I just cannot say enough about them. We had a private van drive us directly to our hotel and a private van to pick us up and take us directly back to the airport – how nice was that. We didn’t stop at any other resorts there or back.
Great resort to recommend – very clean – grounds were beautifully kept.
All in all a great holiday!
As I mentioned - we have 2 girls 9 & 11 one tip I will give is that if your girls want their hair braided it cost $39 each for 1/2 a head at the resort through the spa (Pricey) If you go into the small town of Puerto Morelas it is only $15 US dollars for 1/2 a head (well over half price).

Stayed: February 2011, traveled with family
1  Thank Brimmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded February 16, 2011

Dear amigos:
On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for your preference.
We are so glad that you and your family had a fantastic and relaxed holiday with us.
We will continue improving our services and facilities day by day to mantain our resort as one of the best options in Puerto Morelos.
Muchas gracias amigos, we hope to see you and your family again in a near future here at El Cid:)

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Reviewed February 14, 2011

Hotel was fabulous. Not really alot to offer for as far away from everthing as it is. Excursions where pricy because of travel and taxi's where $70 for two either direction (cancul or playa). Hotel can improve by having more local vendor events on site and more games or something that isn't always in the pool.

  • Stayed: May 2010, traveled as a couple
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Thank fabbutstuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded February 15, 2011

Dear friends:
On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your nice review and for your past stay in this your hotel.
We are so glad that you and your spouse had a lovely holiday with us.
All the reviews of this site are really important for us and help us a lot to improve our services and facilities.
Muchas gracias amigos and thank you again for your preference and for sharing your review, it will be an honor to serve you both in a near future.
Muchas gracias amigos!

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Reviewed February 13, 2011

Booked the vacation through Westjet and flew direct from Kelowna to Cancun. Loved not having any connecting flights. Ground transportation to the resort was trouble free with a rep meeting us at the terminal and guiding us to the shuttle van. Best day travel operated the shuttle and did a great job.Short twenty minute trip to Marina el cid. We had booked platinum and were able to check in at the platinum lounge rather than stand in line at the front desk , which is a nice benefit. Daniel got us all organized and he and Amelie are a great source of information in the platinum lounge with regards to the resort and the surrounding area. We then met Marcos, who was our butler during our two week stay .You couldn't ask for a better representative for a resort, a very hard working young man. We found with all the staff we encountered at the resort if you smiled and were polite they would be as helpful as they could possibly be.We had room 1543,great room, fabulous view. The beach at the resort was well manicured . For long romantic walks on the beach head south past the marina and you can go for miles. Our favorite restaurant for dinner was Alcazar (awesome food and service). Hacienda Ariceffe with its mexican flair was good for breakfast lunch and dinner also. Our dinners at the Marina restaurant were good, but not as nice as Alcazar . The bartenders were all very friendly and helped us with our Spanish! My massage at the spa from Emelio was fabulous.... brought back freedom of motion in my shoulders that I forgot I had. Overall it is a great resort and we would love to go back someday!

  • Stayed: January 2011, traveled as a couple
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1  Thank pnktravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded February 16, 2011

Dear friends:
On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your past stay in this your resort.
We are so glad that you and your husband enjoyed a relaxed holiday with us.
Thank you for so many good comments and for sharing your pictures, those are great!
We will share your nice comments with all our hotel staff muchas gracias.
We hope to serve you both again in another opportunity in this your resort.
Hasta pronto amigos and thank you again for sharing your experience on tripadvisor.com:)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2011

This was our first all inclusive family vacation ever and the Marina El Cid was a great place to start. We travelled with three girls ages 4,7 and 9 and it was the perfect resort for them. The staff we friendly and very accommodating. The young ladies at the kids club were wonderful. They were so dedicating to these kids having a great time and they were so caring. The things my girls learned from the kids club and brought back to Canada included the pineapple disco dance and making bracelets tied to the back of chairs which we continue in our kitchen. We loved Sara and the other girls there, they were a big part of making our vacation complete, they should get a raise they work really hard to keep those kids entertained and they are so organized! This resort met our needs and then some, it contributed to a life time of wonderful memories and we would like to thank the Marina El Cid! Keep up the good work!

  • Stayed: January 2011, traveled with family
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Thank Abbyjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded February 14, 2011

Dear family:
On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your fantastic review and for your past stay with us.
We are so glad that you and your family had a fantastic vacation in this your hotel.
Thank you also for recommend our resort and for complimenting the staff of our Kid´s club for their nice work, we will gladly share your nice review with all of them:)
It will be a pleasure to serve you and your family again in a near future in this your resort.
Hasta pronto amigos and thank you again for sharing your experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Puerto Morelos
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Spa Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
Price Range: $174 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Official Description (provided by the hotel):
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 
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Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos

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