Have just returned from our second two week holiday at this hotel in the past 2 years.
Once again we were not disappointed, we upgraded to platinum this time and felt that with the extras this included that it was worth every peso !
The food was excellent In all restaurants with the Alcazar in particular serving amazing meals on every visit with constantly varied menus all cooked, served and presented to the very highest standards.
Room, hotel and grounds were kept impeccably clean at all times.
All staff were always polite and had a warm smile for you which means a great deal to us.
Service levels were incredible.
We met some wonderful people staying at the hotel which further enhanced our stay.
One tip would be to bring water shoes with you when venturing into the sea as there are rocks.
To finish, we would like to personally express our gratitude to 3 staff members in Particular for always going the extra mile. They are Marco and Roberto in the Arrecife restaurant and Rodrigo in the platinum bar. They will forever be classed by us as true friends.
Will now start dreaming about returning again in the not to distant future !!
- Free Parking
- Breakfast included