We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Winter Getaway”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Excellence Riviera Cancun
Ranked #2 of 29 Hotels in Puerto Morelos
Certificate of Excellence
Reviewed February 24, 2014

First time at the Excellence in Cancun, which was recommended by friends who have stayed here before. Great service, beautiful resort and friendly staff. This will definitely be worth another trip. Thanks also to Steve Curnow @ Beach Bum Vacation for arranging our hotel and transportation reservations.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
18  Thank GBP2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (13,008)
Traveler rating
Traveler type
Time of year
Language
  • More languages

6,493 - 6,499 of 13,008 reviews

Reviewed February 24, 2014

My husband and I tried this resort for the first time after hearing how good it was. We were not disappointed!!!
We were delighted with everything from the restaurants to the spa, shopping, entertainment and the very friendly staff. Our room was kept beautiful and if you had any issues they were quickly taken care of. (burnt out light bulb)
We also brought out tennis racquets along with the intention of taking lessons. We took three private lessons with Alfonso Parra, Excellance's Tennis Pro. His knowledge and approach to working with you to give you the most instruction at your playing level in a short amount of time is great! We are very new to the game. We were always invited to stay for the group lessons and we had a blast!!
We will be returning.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Valarie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

This is the only holiday we have ever returned to. The food is always really good and a great choice of restaurants. They go out of their way for you. The staff really make the hotel. The rooms are great and very clean with a stocked mini bar, everyday. I only have one little grumble and it's the seaweed on the beach which I know you cant do more than you already do.

Room Tip: Block 1, is much quieter than block 6c is a Sea-view room but you can hear the evening entertainment...
See more room tips
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Catiles2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

Thanks to Robert Whorrall of BeachBumVacation.com for recommanding us years ago to this chain. We first stayed at the Excellence Playa Mujeres 4 years ago and loved the spot so much we wanted to try the Excellence Riviera Cancun which was again as good as it gets.
We stay at alot of 5 stars but this Chain gets it right! From the pampering to the hot room service breakfast on your patio we enjoyed almost daily.
We upgraded to the Excellence club which is well worth the money for the extras you get, also room and food was exceptional!
I would recommand this resort to anyone and challenge you to find one pc of dirt anywhere on this resort, very clean!!
Great staff, great people and will return!!

Room Tip: Excellence club is worth the extra money!
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
20  Thank Denise154976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

My husband and I went to Excellence, Cancun for our honeymoon and we couldn’t have chosen a better place to spend it in. As a matter of fact it was our friends’ recommendation and we are very happy about our stay there. We just couldn’t stop smiling while there. Everything has exceeded our expectations. The only regret was that we went only for one week )))
We’ve never felt as welcomed as in this resort. All the members of staff are so happy and ready to help that makes your stay extremely enjoyable! The food was amazing: delicious lobsters, great buffets, cocktails, deserts – at any time, as much as you can have.
We can’t stay still so we enjoyed the activities big time: beach volley 2-3 times a day, ping pong, billiard. The entertainment team was extremely friendly; we had a lot of fun with them.
We are already planning to go there again and really recommend this resort to anyone who is planning to be spoiled rotten!!!!!!
Enjoy your stay there as much as we did!!!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Genia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014 via mobile

This was our first all inclusive vacation! My husband and I enjoyed every minute of every day here. We got greeted with cold towel and a glass of champagne! The food was delicious and the service was great! The entertainment was great at night as well. We always had something to do! The rooms were kept very clean and we had a great view! I recommend this place to anyone who wants an amazing vacation!

Stayed: February 2014, traveled with friends
1  Thank Meghan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

A quick shout out to Robert Whorrall of BeachBumVacation.com for recommending this truly “Excellence” resort in the beautiful Riviera Maya. It was a fantastic recommendation which we are all thankful for. This resort was a home run in all respects. The service staff, food, beach, pools and spa were a true representation of the word “EXCELLENT” we all can’t wait to return and or try another excellence location.

Room Tip: We upgraded to the "Excellence Club" which gave us a beautiful 2 story suite on the 3rd fl...
See more room tips
  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
23  Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
4 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 29 in Puerto Morelos
959 reviews
1.5 mi away
Secrets Silversands Riviera Cancun
3.7 mi away
Now Jade Riviera Cancun
Now Jade Riviera Cancun
#9 of 29 in Puerto Morelos
9,378 reviews
Show Prices
Show Prices
Show Prices
9 mi away
Valentin Imperial Riviera Maya
Valentin Imperial Riviera Maya
#1 of 1 in Playa del Secreto
12,386 reviews
11.6 mi away
Secrets Maroma Beach Riviera Cancun
0.3 mi away
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun
#5 of 29 in Puerto Morelos
7,711 reviews
Show Prices
Show Prices
Show Prices

Been to Excellence Riviera Cancun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Price Range: $353 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Official Description (provided by the hotel):
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., BookIt.com, Expedia, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing