This was our first trip to an Excellence Hotel and we just can say that we had a wonderful time there. The staff is very friendly and professional, we especially want to thank the chef of the restaurants Mr. Ernesto Palapa who translated all our proposals into action and who is a very creative and professional supervisor to all the kitchen and restaurant staff. We also want to thank Patricia, Aravi, Nadesha and Liliana from the reception desks at the restaurants as well as all the waiters and Claudia from the housekeeping staff.
The quality and variety of the food is remarkable - we never experienced such good restaurants in an all inclusive resort before. Especially the French and the Indian restaurant are excellent. Also the drinks at the bars, especially at Martini Bar, are of high quality.
The resort itself is very spacious and elegant, the rooms are beautifully furnished, everything is in good repair, there was nothing to complain about. Just the beach-chairs at the "normal" beach don`t match with a five stars hotel - whereas those at the beach for the Excellence Club members and those nearby the pools are fine.
Most of the guests come from the US and Canada, some from Australia and Great Britain - we got the impression that we were the only ones coming from Germany. We really enjoyed our time at Excellence Riviera Cancun and we will come back!
- Official Description (provided by the hotel):
- This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more less
- Reservation Options:
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- Also Known As:
- Excellence Riviera Maya
- Excellence Riviera Cancun Hotel
- Excellence Riviera Cancun Puerto Morelos
- Excellence Cancun
- Secrets Excellence Riviera Cancun
- Cancun Excellence Riviera
- Excellence Resort Cancun
- Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos