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“Good food and drinks, terrible service”
Review of Unico Beach Club

Unico Beach Club
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Beach Club located in Puerto Morelos against the turquoise waters of the Caribbean where it is the second largest coral reef in the world.Ideal for a day with family or friends, where you can enjoy good music, delicious drinks and food in an atmosphere of distention and relaxation.The club has various attractions such as snorkeling, diving, beach volleyball and athletics. Sector massage and a calendar of events that change monthly.Located just 20 minutes from Cancun and 30 minutes from Playa del Carmen.
Useful Information: Bathroom facilities, Food available for purchase
Reviewed January 7, 2013

I was there over Christmas and spent 3 days at the beach around the bar. The drinks and food are great (had the stuffed avocado and cocktails).. if they can around to it! I have rarely seen such a disorganized place. 4 people running around getting very little done. I had to order to 3 different people to get my 4 drinks order in. And it took forever. It is too bad, they would serve a lot more drinks and make more money to everyone's satisfaction if the staff could focus on one thing for a minute.

2  Thank ZabAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unico B, Propietario at Unico Beach Club, responded to this reviewResponded January 23, 2013

Thank you very much for your comments. We ask your forgiveness if we were unable to attend to you while here in the manner that you deserve, and that we strive to offer. We understand that there were times during the holidays that we were suddenly so busy that we could have used more bartenders and wait staff, and that this caused delays and miscommunication on our part at times trying to keep up with demand. These unexpected rushes are hard to anticipate, and we know it can be frustrating waiting for your order to be delivered.

We have taken steps to correct the situation, and feel things are running smoothly again. We thank you for bringing your concerns to our attention, and hope to see you soon at our Beach Club Unico. We wish you an excellent 2013. Warm Regards, The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 - 151 of 280 reviews

Reviewed August 12, 2012

We stayed at Casita Blanca condos so this was right next to our condo. This is a great beach bar with good music, very friendly staff, cold drinks and tasty food. We love the "Aquacates Rellenos con Camaron"-- stuffed Avocados with shrimp! Miguel, a bartender, at Unico is very friendly, speaks English very well and even took pictures of us renewing our vows on the beach for us. One night when we were there, we wanted to order a pizza from I Wanna Pizza in town. Unfortunately the delivery driver was unavailable that night and the owner of Unico drove and picked up the pizzas for us! Unico is a must visit and we will miss it very much!

3  Thank maxwellmkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unico B, Propietario at Unico Beach Club, responded to this reviewResponded January 31, 2013

Dear Friends of Unico,

Thanks so much for sharing your experiences about your recent visit with us.

We were happy to be included in the beautiful renewing of your wedding vows, and Mike and the others remember it with fondness.

We hope to have the chance to continue the party with you soon here on the beach.

We all wish you "An Excellent life"

The Unico Beach Team

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Reviewed July 19, 2012

Really nice beach side open bar. Local and visitor/vacationer hang out. Very good food, fresh made drinks and great service.

2  Thank MichaelRena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unico B, Director de Relaciones Públicas at Unico Beach Club, responded to this reviewResponded February 23, 2013

Dear Friend of Unico:

Thanks so much for sharing your experiences about your visit with us.

The Unico Beach Team

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Reviewed July 8, 2012

Nice beach bar with a great view, drinks and service, not too many bars that are actually on the beach in puerto morelos.. great place to spend the day...

2  Thank jeffpags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Dear friend.
Thank you very much for your comment, surely will be helpful to users of Tripadvisor. We hope that we continue to visit to delight with our best Caribbean cocktails and delicious dishes prepared by our chef.
We are working every day to our beach club is still UNICO.
Thanks again ..!!
Unico Beach and crew.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 days ago via mobile
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Thank Javiluna2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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