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“As advertised, but not really for us."” 3 of 5 bubbles
Review of Cabanas Puerto Morelos

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Cabanas Puerto Morelos
Ranked #19 of 26 Hotels in Puerto Morelos
WV
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
“As advertised, but not really for us."”
3 of 5 bubbles Reviewed August 1, 2011

First I want to say that this place is just as it is advertised to be. It is a clean and economical choice in this small fishing town. The beach across the street is public access and about a 3-4 minute walk (seemed longer in the extreme heat last week) and then a short hike to the right or left if you want a bit of privacy on the weekend. It is about a 6-10 minute walk to the town square-the area is mostly well lit, so walking it even late at night is not uncomfortable-though there is one block with a vacant unkempt lot and no sidewalk, so we always crossed over to the beach side there. We had reserved three nights and stayed two.

The room- queen bed, not overly hard by Mexican standards. View out the back doors of neighboring building with a very interesting and Mexican design. Would have loved to be able to use the balcony, but the bugs were bad-management may want to consider adding citronella candles to their inventory for various locations around the hotel. It was also very hot/muggy and too far from the ocean to benefit from the breeze. Sleeping was difficult for us because we are used to a bigger bed and cooler AC.

I had read the last review and was a bit worried about bugs (scorpions?!!) but we only saw ants and they were mostly outdoors-we were very careful about food etc. though.

The bathroom was fine and the shower worked well and was roomy. We did not like the towels not being exchanged daily as the humidity did not allow for drying overnight, and we hated (esp. hubby) the placement of the toilet paper in the trash not the toilet. We had to do this in Peru (Machu Picchu area) as well and he is put off by it generally.

The kitchen had an apt. size fridge, micowave and enough dishware and utensils to get by-though we did not have a corkscrew which Kris went the second day to get for us. Plenty of purified water available, but I had trouble getting enough hot water to do dishes-which I really wanted to keep up with so the ants didn't invade.

The roof top terrace would be absolutely wonderful IF the access was better(steep and very close spiral w/metal rail) and there was some shade and (yea) bug candles provided. A small table would be nice too- add a potted plant as there is no ambience on the roof itself.

The pool area was lovely to look at, but there were a lot of insects (citronella or tiki torches or both?) One table with 4 chairs shade, 4 lounges and a small pool with a deep and shallow end. The water was not clear or cool in July- the hotel dog used it to try to cool off one day-not sure how the filter deals with doggy fur/hair.

The steps leading up to the second floor rooms are a bit scary at night-slightly uneven and spiral, just be careful and use the handrail- a tumble would land you on stone.

Some suggestions that might not be too costly for the owner to consider:
1. Bug candles
2. Large beach umbrellas
3. Bikes for use by renters (or to add on to rental cost like AC)
4. Daily towel exchange
5. Ceiling fan over bed to compliment the AC unit
6. Plants/small table w/citronella and shaded area on rooftop

So, in a nutshell, the place is rustic. It is wonderful for travellers who are on a tight budget or who are wanting to spend a lot of time just getting the feel of life in a small Mexican town. It was not the place for us however; we aren't as young or as adventurous as we used to be and we like the comforts of good AC, easier access to a place's amenities, and fewer worries about insects and dry towels/clothing. We REQUIRE shade on the beach. Kris got us a small chair umbrella and was willing to get us another, but carrying all that stuff (chairs, umbrellas, coolers, beach bags with books, sunscreen etc.) was more hassle than we wanted to deal with.

Will we go back? Unlikely. Would we recommend the hotel to others? It would depend on what they were looking for-we might-because Cabanas does not bill itself as a 4 star hotel with 4 star services and some people are looking for just this style of travel opportunity. BTW, Kris who manages the place and Juan who works around all day provided excellent service and were very quick to respond to any request.

Room Tip: First floor for families with children or people with mobility concerns
See more room tips
  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
14 Thank muscledfuture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    39
    14
    4
    0
    3
See reviews for
9
37
1
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
st. louis
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 11, 2011

We just stayed one night here on our way back from Isla Holbox. We love Puerto Morelos and usually stay in a condo. We had limited options for a one night stay, so Cabanas Puerto Morelos seemed like a sure thing. I think at one time this place was great, but I was not impressed. The bed my son slept in was covered with small ants and we found a scorpion hiding under one of our bags (yikes).. The shower head was so clogged it only had a few holes left that water could still come out of. In order to rinse you had to find the one of two streams of water and wait it out. The floor to the shower was awful. I think the place just needs a little maintanance and a little updating. It was off season, so maybe they'll spruce things up for the high season. Another issue was the amount of construction going on around the hotel. It started at 6:45 AM, made for a way too early morning.
The location is great, the grounds seemed OK, pool was clean. Just think the owners might like to sink a little money in the place and "shine" it up a bit.

  • Stayed July 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank stlgail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silicon Valley
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 25, 2011

Thanks Kris, Juan and Nelly for the great service you provided.
The Cabañas are more like a nice apartment/condo, with everything you need, fridge, comfortable bed, and lots of space with a nice view to the gentle waves breaking the white sand. The night breeze kind of lulls you to sleep after a day of play. No need for air-conditioning at this time of the year. Close to the beach and a 5 minute walk to the Plaza.
You want to be able to walk to the Plaza since it has everything you may need for your stay.
Maybe one of the best places to stay, hope it stays secret.

  • Stayed April 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank rcastrojr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 21, 2011

My husband and I really enjoyed staying at Cabanas! Everything was perfect - room was clean and comfortable, the staff was nice and friendly and we absolutely loved the view from our rooftop. The front yeard of the cabanas has a swimming pool and is surrounded by palm trees and beautiful (pink and purple) flowers. I felt like in a small private paradise. Kris, the property manager, was extremely helpful and she also gave us a couple tips on how to survive driving in the Mexico. Thank you, Cabanas Puerto Morelos, for a wonderful spring break vacation!

  • Stayed April 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lgreen1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Blue Mountains, Ontario
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed February 14, 2011

We spent a wonderful week here in February, 2011. The service was excellent. Juan was there every morning and Kris came by every day to ensure everything was just fine. The cabanas are a wonderful layout, with two sitting areas and a nice view, even on the lower floor. Bright and airy and no need for air condition at this time of year. They were very clean and well looked after. Would go back again as the location is great - close to the beach and close enough to town for an easy walk.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Aileen2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Level Contributor
154 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed January 24, 2011

Our second visit in less than three years and little has changed. This time we chose Cabana 3, which is downstairs overlooking the pool. The large terrace and the additional opportunity to sit outside in the small patio area at the rear makes it a better bet, asd yes, you can see the ocean. Great service with Kris (manager), Juan (gardener) and Nellie (housekeeper) all there to help. The lovely patio overlooking the pool and tropical garden is one of the most relaxing places I have ever spent time. Negatives? I'm hard pushed to find any, but perhaps an outside light to read on the patio at night might be nice. Then again it might also attract the mosquitos! This cabana was positively huge!

  • Stayed January 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank DuncanH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethoud, colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 18, 2010

Excellent rooms, good location, well maintained grounds, close to beach access, good pool and chairs/loungers, very good staff. Note- # 3 and # 6 are best rooms- larger than other four. If you don't like to climb, don't take an upstairs room- interesting spiral staircase is only access. If like climbing, upstairs rooms have another spiral stairs to rooftop patio, with great views. # 3 has full size stove/oven, others have 2 burner hot plates. Rooms have satellite TV, even though does not mention that on web site. Very secure, as need key to access walled grounds and to access rooms. Beach chairs, backpack style, provided for short hike to beach. Beach umbrellas not provided, even though web site says they are. Can rent unbrellas at Ojo de Agua Hotel nearby. Overall, one of best values in Puerto Morelos, as we looked at about 10 other places.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank troutman50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cabanas Puerto Morelos

Property: Cabanas Puerto Morelos
Address: Avenida Javier Rojo Gomez | SMZ-02, MZ-12, Lote 7A, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Swimming Pool
Hotel Style:
Ranked #19 of 26 Hotels in Puerto Morelos
Price Range (Based on Average Rates): $
Number of rooms: 14
Official Description (provided by the hotel):
Temporarily closed. ... more   less 
Also Known As:
Cabanas Puerto Morelos Hotel Puerto Morelos
Cabanas Hotel Puerto Morelos
Cabanas Puerto Morelos Riviera Maya, Mexico

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